Firehouse Subs

Don’t like how they steam the meat. Drys it out. Too much junk on them to. Place is clean though.

A bit pricey and not quite what I like. These sandwiches didn’t hang together well and I ended up with bits and bites falling out of the bread as I ate. Also, I think they’re a bit too expensive for what they are. I won’t avoid them, but I’m not going to go out of the way to eat here.

Love coming here. I am so addicted to this place. All the subs look good but my favorite one that I get all the time is the cheddar bbq brisket. So amazing it always hits the spot. So many drink combinations make it even better. You really can’t go wrong here.

I love this place!!! They are always friendly and very helpful. The food is delicious. :) best sub shop I’ve ever been too.

This spot is right next to our business so I visit here often. The sandwiches are tasty and the service is top notch.
The girl who works the register, who’s name I always forget, always remembers what I order which is pretty cool. Maybe it’s because I eat there at least once a week or because I stick to what I like here.
I tried quite a few of the sandwiches here when I first started going, but now I found a combo I love so I stick with it. Get the Datil Pepper Grilled Chicken on Wheat, remove the mayo (don’t like the extra calories) and add in spicy mustard and you have a winner on your hands. If you are a beef person, the BBQ Brisket sandwich is quite good, but packed with calories. They have a great selection of hot sauces and it is nice to be able to try some new heat when I visit.
Overall this is a nice place to pop in to for a quick bite and the people who work here are always friendly and have a smile on their face. That is nice to see, as it makes the experience much more welcoming and enjoyable.

I like Firehouse however, in the world of subs, I don’t understand what goes on behind their counter. Subway: I can watch the sub being made. Jimmy Johns: the sub is ready by the time I walk from the register and get my drink. At Firehouse, I see someone behind the counter moving but the wait is ridiculous.
They might get a 3.5 star from me if they could get my meal in a relatively reasonable time.
Taste: 3
Atmosphere/​cleanliness: 4
Speed: 2

Never a bad experience. Friendly staff and delicious food!

I typically love Firehouse subs and was excited when I saw a new one a few miles from my house. Unfortunately, my experience with their customer service was like a previous poster. I stopped in for 4 subs at 5pm on a weekday. Even though there was only one person in front of me, it took them 25 minutes to make my subs. The place was staffed by 2 college aged workers who moved at a snales pace. While making our food, they guy actually took his phone from his pocket to take a call in the back room. He came back a few minutes later and continued making food with the same gloves he’d just used to hold his cell phone.
You’d think the owner of this place would have an adult supervising these kids during the lunch and dinner hours. Did I mention, almost 30 minutes for 4 sandwiches?

It’s a chain so you pretty much know what you’re getting food wise so this review will focus mostly on the service.
This location has hired mostly younger student-​types or workers but I’ll be honest, these kids don’t appear to be resume building but instead killing time. I’ve been to this location more than a half-​dozen times and each experience is the same. Something always goes missing or is not complete. The cashier does not pay attention to you. The sandwich makers don’t read the order the cashier gives them. Phone in an order sounds like a great idea until you see they don’t even start making your sandwiches until you are there.
The sandwiches just aren’t unique enough to continue to put myself through the bad service… Quizno’s is across the parking lot and Which Wich is across the street… both of these places seem to grasp the concept of customer service and order accuracy much better than Firehouse does.
On the plus side, they do have one of those Soda machines that have 100+ combinations of Coke products.

First time in this location and the staff was very friendly and helpful. Ordered the italian and it was great. The meat was fresh and they made it to my specifications. Certainly better quality food than subway. Next time i am visiting the area i will make it a point to stop in for a meal.

First time here. I’d say Skip the cheese steak. What was served didn’t resemble the picture on the wall much. In a word it’s Bland. Didn’t see much cheese. Meat was chewy and unseasoned. Bread is ok, squishy, it was warm so it made it little better. The BOB cheese steaks have seasoned tender beef, lots of melty cheese and the bread has to have crisp outer shell with soft center that catches flavor. Not even close. I hate those self serve drink machines. Staff not so friendly. I might try it again. See if their hook n ladder is better.

Very clean! Fast & Friendly Service. Great Food! This is a great place to eat with your family. I will be back.

Not as good as the one’s I’ve been to in the past. Definitely the SLOWEST one ever! Make sure you have lots of time to wait! 15 – 20 minute wait for a sub on two separate visits! I know they are new, but they need to get their act together or the business will dry up!

Overpriced and not much of a menu. Good if you like expensive cold cuts. Would rather go to Which Wich. Many more topping selections.

This location just opened, so I went to give it a try with a couple of co-​workers. You know how it is when a business first opens… lines out the door etc… we were lucky to get there for an early lunch, so the crowds did not happen until we were leaving. I had the smokehouse beef and cheddar brisket sandwich, drink and chips. $ 9.94 with tax. Sandwich was hot and fresh, brisket was tender. Overall the food was a 5… It took a little while for it to come out, but the place just opened, so I am sure it will take some time for them to get everything perfect. I hope to eat there again soon…