US Post Office

Service has definitely improved… thanks to all the mail carriers for all their hard work.

This post office consistently loses packages. I live in Crosby and my friend lives in Huffman. I order from her site and when it says it’s been picked up by the postal worker, I expect it to be at my house within 3 days. I waited for a month and she told me she’s sorry that they have done this several times before.

I live in the middle of Houston but work at Atascocita. When I needed to renew my passport, all the post offices I checked with in Houston were overbooked and didn’t have any available appointment times to accept passports for at least 6 weeks. Most of the people I spoke to were very rude and seemed to have expected me to be rude as well. Finally, I checked with the post office in Huffman, which is fairly close to my job, and they were able to set up an appointment for the very next day. The clerks there, Ida and Lisa were very friendly, professional, and efficient. They were great with all their customers. I was in and out in a very short time, despite my having filled out the wrong form. It’s a pretty rare occurrence these days to receive excellent customer service in a U.S. post office, Apparently it hasn’t gone out of style in Huffman.

A smaller rural post office. I’ve yet to wait in line here and the staff are friendly and helpful.
Can’t say what it’s like around lunchtime, so it may be insane.
As per usual, the automated machines are… ancient. I think there may be a bird in there pecking on a stone tablet… but as I said, I’ve yet to see a line at this location, so I don’t use them anyway.