Cassano’s Pizza King

Just moved to this area from Chicago and decided to order in tonight. The food was great despite the fact that they included items I had asked them to exclude (I just picked it off). However, I was unable to tip the driver for the delivery because they do not have a place for it on the receipt. The driver was friendly about it as I apologized for not having cash, but as someone who has worked in the service industry (and never carries cash), I won’t be ordering from them again until I am able to tip their workers properly. The fact that this is an issue worries me because it shows a lack of concern from management for their employees. Please fix this Cassano’s, because your food was great and prompt and I’d love to order from you again!

This Cassano’s is located in an older strip mall and has a few old tables in a big white room. It’s not much on ambiance.
The pizza is good, and our order has always been right. Occasionally we get one that seems extra greasy, but overall, the quality is good.
Wait time varies. Cassano’s uses a central calling center that sends the orders out to local stores. They give an estimated time on the phone, but they’re not always right– sometimes my pizza is already cooling in the box, and other times it’s still in the oven when I arrive. We always pick our order up, so I don’t know about delivery times.
The staff is mostly friendly, Once they even offered me a better deal at the register than the coupon I had used when ordering– that was nice!

I’m a huge fan if Cassanos. I think they, along with Marion’s, by far make Dayton’s best pizzas.
This location is a bit old. That is reflected in the indoor dining area. Don’t let that deter you. The food is incredible.
Cassanos traditional crust is thin and lightly salted on the bottom. I love their Deluxe.
They typically have great lunch specials and put coupons out in the weekly Sunday paper. When you get tired of crappy nationwide chains– go local and get better pizza at Cassanos.

I think I’m going to end up at every Cassano’s location eventually. This one isn’t far from I-​70 and wasn’t difficult to find. There are plenty of restaurants along the way, but nothing (for me) beats Cassano’s for making me smile.
I wondered where they hid the restaurant, but it’s just in a strip mall with a sign facing north and south near the road. There were only five or six tables, so you couldn’t really have a party, though they have extra chairs stacked in the corner.
I ordered a 9 inch Deluxe and diet soda. I didn’t see the soda dispense and learnt later that they didn’t have one. That was a bit odd, as well as expensive for customers. This would be the first I’ve seen like that, but things have changed a lot since I worked for the company. There were 83 stores in those days.
They seemed constantly busy, but of course, Saturday night should be like that. They had many, many carry-​out customers and delivery drivers in and out consistently. It’s good to see a successful business that can survive on reasonable prices.
The pizza was brought to me about 15 minutes after I paid, as I was promised. Thankfully, they have the newer conveyor type ovens, so you can’t really make a mistake or have old, burnt pizza dusted on the bottom of a fresh pizza. The taste was good, but it had an odd, oily spot.
The two people with whom I talked were friendly and helpful.