Pacific Northwest Transmissions

I’ve waited two months to write this review, just to make sure nothing was going to unexpectedly fall off my car. Next time, I’ll know not to wait — the team at Pacific Northwest Transmissions is awesome! Since moving back to Oregon, I had failed to change my car’s oil for over a year, but continued to drive it until it literally stopped running, right underneath me, on my way to work — which happens to be an hour from where I live in Portland.
AAA towed me to their nearest approved shop which, as luck would have it, was Pacific Northwest Transmissions in Hubbard. After a quick assessment, owner and mechanic Mike told me that the engine was trashed, indeed due to my failure to perform even the most basic maintenance on my poor car. He drew up a quote that included a few options, including a new or refurbished engine. The cheaper quote was about $ 3000 for the labor, engine and a few other items. My aunt works for an auto body shop and she was able to quote me about the same price, so I was confident Mike was giving me a fair estimate.
While I waited for Mike to assess the car, his daughter, Tiffany, was super helpful, friendly and let me use the office’s phone to make a few phone calls since mine had died. She even offered to drive me to a nearby restaurant to get some food. These folks are really from an older era of quality customer service. Before I left, I asked Mike to give the car their standard 30 point inspection as well as to look at the brakes and transmission, which had been giving me trouble.
The next day, Mike called to tell me that the brake pads definitely needed replacing, but that all signs pointed to the transmission being in good shape. In the meantime, my aunt had found me a different engine for the same price with half the miles — Mike was happy to receive the engine and install it in place of the one that he had sourced. He gave me a lot of good advice about what to look for in a warranty regardless of who I used.
It turned out that the replacement engine was a drive-​by-​wire and my car had been drive-​by-​cable. Mike admitted he wasn’t familiar with what was involved in the changeover and asked me to put him in touch with the mechanic at the scrapyard that supplied the engine. After that he was able to figure it out no problem. Over all, it took about two weeks to get the car back, but when I did, wow!
After everything that had happened I had doubts that she would run the same, but my 2003 Pontiac Vibe runs better than ever. I drive 120 miles round trip to work three or four times a week, and I have already taken her on a trip to Astoria with no trouble whatsoever. My hope was to get another year out of this car, but I wouldn’t be surprised if I end up driving her longer. I can’t say enough good things about Mike and his team. If for any reason I ever have car trouble again I wouldn’t hesitate making the drive down to Hubbard just for their A+ service.

I have used this place twice now. Both times I was extremely satisfied. They do good work honestly. Mike the owner is a great guy and will tell you like it is. The 2^nd time I needed auto repair it was a battery in my Step Dad’s car. I called and we went right over, they took care of the problem in a very short time and we were on our way. Thanks very much for the great friendly service!

Yeahhhh, these dudes got my car all fixed!!! Big Ups to the old man with the white beard!!!