Just Carpets & Flooring

Excellent product and service. Kudos to a well run business. My wife I went this weekend and found a 100% wool hand made ½″ inch thick 10.10×7.7 rug that was on clearance for under $ 600. Not only the Rug was absolutely gorgeous and priced right the service by the salesperson was fantastic including loading into my suv.
We walked in really just looking not interested in purchasing, but after looking around found this rug, we couldn’t pass it up.
You can’t go wrong, going to this establishment. This review is made by an authentic buyer and am extremely pleased with our purchase. The rug looks stunning in our family room. Five stars !!!

Doesn’t deserve 1 star but I can’t select no stars.
Avoid this place and just go somewhere else I purchased the Armstrong Alterna flooring for my kitchen back in October of 2013. First off, terrible product and not made for high traffic areas unlike what they claim.
It was about a 420 sq/​ft job. Pete was the sales person who is also the manager. Everything sounded fine as we were going through the sales process. Pete’s «i’ll get my best installers on it» statements and other typical sales pitches you would get anywhere else. Well that was about the last good experience in the whole process. 1 day before the install was to take place, my wife gets a call from Pete and he tells her the installer is going to start the job on the planned day but can’t come back and finish the job until 3 days later. Well I was on a plane to the west coast for business and as I landed I get the news. So I call Pete. He felt it was no issue for my wife to live in a construction site for 5 days for a job that was only supposed to take 2. I was quite annoyed with this but my wife said she just want stop get it done. Well she was sorry she said that. The installer was a slob. left a huge mess the first day which she had to clean up. That was on a Wednesday. The installer sent his apprentice back on Saturday when they were supposed to show up by Friday to finish eh job. Well they didn’t finish it on Saturday and went into Sunday. All along the installer complaining he couldn’t stay and finish the job and would come back. Once again, a huge mess left behind. When the grouting was complete, there was gout all over the place, on my cabinets and base molding. Complete slobs. During the installation I was on the phone multiple times arguing with Pete on the mess they leave behind for my wife and things that we agreed would be part of the install that the installer was saying wasn’t. A complete unpleasant experience.
When all said and done, they installed 418 sq/​ft of flooring. But the original estimate was for 449 sq/​ft. Pete was expecting to charge us the full amount but after fighting back an forth along with the aggravation we had with the installation process, we settled on a price which equated to us paying for the 420 sq/​ft installed. No compensation for the aggravation but thats fine as i am always willing to pay for a product and service provided. But the mistake of buying this floor didn’t stop there.
To this day we re having issues with this floor. We wanted a floor that would hold up to the kitchen area of the house. Well this Armstrong product isn’t it. The floor chips and then the chip peels off leaving a white spot on the tile. This floor was touted by Pete as being the perfect floor for a high traffic area like a kitchen. Jus tot provide a comparison, i had an Armstrong composite vinyl sheet floor in this same area for 13 years without a problem. Never had to have anything fixed.
To date we have had Pete send the installer back to replace 4 tiles. I have another 4 tiles that need replacing since they were here. It takes weeks to months to get any resolution from this store because I call, Pete claims he’ll call Armstrong or call his installer and get right back to you but he never calls you back. You have to chase him until you get to the point of fury before he reacts.
I’ve called Armstrong directly and they don’t deal directly with consumers. You have no choice but to work through the retailer you bought it from for any claims. Back to the BS Pete puts you through. They even sent us a letter stating they fulfilled their responsibilities and there was nothing else they can do. Which is far from the truth so once again we called and are now at the brink of filing a law suit. Pete called in an inspector who came and look the floor and the problems we’re having. Still waiting for that report. I called Pete and he said he’ll call the inspector and get the report and call me right back. That was 3 weeks ago. Do yourself a favor and go to another store. This one’s not worth the aggravation. Their East Brunswick store closed. Its probably only a matter of time before the Howell store closes too with this type of business practices. Through this whole process, I never once heard from the owner of the store.

OK, tried this place looking for new wood floors. They had a big selection. I couldn’t tell you anything else because I couldn’t get anyone there to help us. There was one guy that was about 80 helping another couple and he said he wasn’t able to answer our questions till he was done. 2 others were in the carpet section and unavailable. We waited about 25 minutes for the old guy who looked as if he might collapse at any moment. He never finished so we walked out. I called back a few days later to get prices on the floor we were looking at and was told they couldn’t quote any prices on the phone. I explained what happened but they stil wanted me to come back in, instead of trying to accomodate me. Told them to forget about it. I wont go back there.