Flowers by Creative Design

i just received a plant arrangement from Creative Designs in Howell. Their website depiction of the this arrangement showed a wicker basket filled and overflowing with ivy. The arrangement i received included a somewhat straggly ivy plant, with leaves that were dull and leathery. Another taller, tropical plant, provided some height. There was a fair amount of ‘empty’ space around the plants — it should have been filled in with something (plants/​flowers/​raffia grass/​moss) Perhaps a better choice might have been to either double the plant size or simply use a smaller container.) The combo of ivy and sub-​tropical plants didn’t really work well aesthetically. The whole arrangement was topped off by a huge and awful lilac ribbon that appeared to be used as plant filler. I am embarrassed to display this in my home, and I am angry that someone paid full price for a plant that the florist told me «should look better in 5 or 6 days». On top of all this, the ‘card’ enclosed with the plant was a crookedly cut index card with the the vendor’s name sloppily hand-​written on one side, and the sender’s sentiments on the other. I called the owner to share my disappointment — and all i was offered was the advice to water the plant and wait 5 or 6 days! Shame on Creative Designs!