YourMechanic

Christopher Tierney,
Very knowledgeable, and gave me a sense of comfort. Hands down the best mechanic I’ve come in contact with. A++

Chris Tierney is the best! He conducted two pre-​purchase car inspections and helped me make an informed decision on which to buy. He meticulously performs the inspection steps, warns you about issues with the car, and gives you his experienced opinion about each issue and the car as a whole. Why argue with the previous owner about taking his/​her car to a mechanic shop that will do a half-​hearted test when you can get an expert mechanic like Chris to come over and do it all for you at a very reasonable price too?

Very upset. Called on a Sunday and set an appointment for an oil change for Monday. We just moved to a townhouse so I let the guy know I had to clear it with complex and he said that if the complex said it wasn’t allowed just call and cancel it wouldn’t be a problem. Never did he say there would be cancelation fee of $ 25. The guy i spoke to while canceling tells about the fee and that it was all over their website. Initially I didn’t get on the website because i got the number from Unilocal and no where did I see a fee. Since being told of this fee I opened their site on my phone and still saw no mention of a cancelation fee. Being I had to give my card info to set up the appointment I had to eat the $ 25 for nothing.

You just cant get any more convenient than this, a mechanic that comes to YOU.
I live in an apartment complex, so Michael Little (my mechanic), came into the parking garage to give me an oil change and change my air filter out. He even arrived about half hour early, after calling and asking of course. He is truly a hard worker, despite the heat and lack of reception in the garage, he didn’t complain once and got the job done efficiently. Oil changes for me are usually around $ 80-​$ 90 since my car takes Full Synthetic; however both services came out to $ 100 total! not bad at all. He even gave me a little stool to sit down and watch him work; he explained everything he did step by step so I would be knowledgeable of the work. Very pleasant guy who clearly has a passion for fixing cars. He even screwed back my bumper that had been dangling off, at no extra charge.
I will definitely use this service again and request Michael! A+ service! Thank you.

Purchased the Groupon for 2 oil changes and scheduled them for a Saturday afternoon. Bertram was the mechanic assigned to the job and he was great. He showed up on time (a little early, even), changed the oil on both cars, rotated all the tires, and even worked in the pouring rain to finish the job in half the quoted time. A great experience all around and much better than being stuck at Jiffy Lube for 3 hours wasting a Saturday. Bertram did an excellent job and YourMechanic is a great service — will definitely recommend to others.

263 for spark plug replacement sound good but when I call back to add a ignitions coils price jump to 480+ I was like wtf end up finding a local mechanics for 360

Just had a bad experience with this company. On the surface the business model makes all kinds of sense and promises convenience and cost savings. I booked an appointment on Thursday for a mechanic to come Friday morning at 9:00. Within 30 minutes the mechanic called to tell me he was only part-​time with the company and could not come at that time. The company contacted me afterwards and rescheduled for 3:00pm on Friday with Doug. So I took off early from work and came home on Friday. At 3:00 Doug called and said he was running 45 minutes late. At 5:30 still no Doug. I called him and he said he was on the way but all the way across town. 30 minutes later the company called to say he would not be able to make it on Friday but would be at my house at 1:00 on Saturday. At 1:00 on Saturday Doug has not shown or called. I call him and leave a message. At 1:30 I call him back and he answered telling me he has had a health issue, and will call me back a bit later to let me know if he can show up. I call the company immediately afterwards and they of course have no idea that Doug has not shown up or that he had had a health scare. They call Doug and then call me back to let me know my car will not get fixed on Saturday and would I like to reschedule again. At this point I decline and will take my business elsewhere. They have a great business model, BUT if you cannot implement your business model then it’s just a model and not reality.
I will not be using them again — they had their chance and blew it spectacularly

Doug is the best! Very prompt and efficient. Great sense of humor too! The service was very convenient.

Had my brake pads replaced for all four wheels. Work was performed well, quality parts were used and it was completed in a timely fashion. I highly recommend this service

Before the appointment, Doug called me saying he’d be a little late due to procurement of parts. Then my worst fears were realized when Doug found out that my problem went deeper than just changing out brake pads. It turns out I need new calipers. However Doug explained to me that it would be a future job, and he gave me a quote on the spot to fix it at a later date. Very knowledgeable, friendly, and professional. Highly recommend Doug, and highly recommend YourMechanic. Will definitely use them for any future car repairs/​maintenance.

Read the reviews and decided to go for it. Made an appointment with Nathaniel in Houston. I wait around until 5 p.m. when he is supposed to show up. I get a call from someone else saying that Nathaniel will not be able to make it… and call this 1 – 800 number and reschedule. I call the number and wait on hold for 10 minutes when a guy answers. I attempt to reschedule the appointment with him, but he was no help at all and told me I would have to wait 4 additional days because no appointments were available. I said okay I will just have to take my car elsewhere because I can’t go without a car for an additional 4 days. He said OKAY! and hung-​up. Bad customer service.

My experience with Mr. Michael Little was awesome! Fast and friendly, quick oil changes within 15 minutes. Knowledgeable and understanding guy.

My mechanic was Michael Little, excellent customer service, explained everything. Will definitely use the service again. Convenience plus great customer service is a huge plus! We will make sure to request Michael as our mechanic.

Came right to the house and on time, repaired my window motor in the estimated time, price was as quoted. Michael Little was my Auto Technician. Perfect service.

Great service. The mechanic, Michael Little, showed up to my office early and performed the oil change in a very timely manner. He was polite and professional.

Great service. Ben worked on my car and was very helpful, knowledgeable and an honest person that I’d like to recommend everyone.

This was the easiest, most convenient experience ever! Bought a groupon for an oil change from YourMechanic and set up the service for only 3 days later. The technician, Julio, showed up EARLY for the appt, even though the appt reminder said to give up the technician up to one hour from the appt time to arrive. I was pleasantly surprised to not have to wait at all! He actually had to wait on me a few minutes since he was early but he didn’t seem bothered at all. The oil change service was extremely speedy and he explained everything to me. Will definitely use YourMechanic again!

The service was A+, timely and efficient. My Mechanic Julio Martinez was professional, polite and extremely skillful. Thank you guys!!! I’ll be recommending your services to all my friends.