Wells Fargo Bank

y’all stole my car! never will i do business or refer anyone to y’all this is bull

The customer service at this location is downright atrocious, mostly due to the incompetence of the manager. I went to the drive thru to get a cashier’s check on my way home from work. I had picked my dog up from daycare so he was also in the car, thus my use of the drive thru. I was informed that policy dictates that they can’t do cashier checks unless you come inside. When I explained that I had my dog, the attendant got the manager. The manager stated that the drive thru was for short transactions. Okay. I thought drive thrus were to convenience busy customers, but whatever. Let’s go with that. (a) with the amount of time that you’ve been arguing, you could be done by now. (b) there’s no one behind me. Then she tells me that I could come in, and that it’s okay to leave my dog in the car in 99 degree heat because it will be «really fast.» So, it takes too long for the drive thru but will be fast enough inside that she feels comfortable risking my dog’s life? Moron. Those capital one emails are looking promising.

Recently, I closed out a business account with Capital One because they started charging $ 15 a month. Since I already had a business account with Wells Fargo I knew they offer a great FREE business checking account. We came early on a Saturday morning. And it takes awhile to open but after everything was said and done at least we have it set up within 2 hours.

My last review was pitiful sorry about that hahaha. I used to work in Wells Fargo, and the Customer Service has to be almost perfect. Everytime I go to this Wells Fargo in the branch I have a great experience. Yesterday my teller was Debbie, and she was very helpful, and she did everything that Wells Fargo teaches on giving excellent service. In Wells Fargo customers that previously visit the branch or drive thru get a call to take survey on their service there, and the highest is a 5 being perfect. If I was called for the survey then I would give her a 5. Whoever the branch manager is there is doing a great job. However, the drive thru whenever I go is a little slow, and they take a little longer than expected, but over all this Wells Fargo gets 4 stars.