Walgreens

Two thumbs down for this pharmacy!
The Walgreens Pharmacy here is terrible. I came at 10:02 which yes, is after hours. However, when I knocked on the window a pharmacy worker came out. I said I needed to pick up medicine for a sinus infection and if she could help and she said no and closed the door.
Clearly this Walgreens does not want you to «Be Well» unless it is within business hours.
This pharmacy is not personable and has a high turnover with employees. Definitely switching pharmacies after being a loyal customer for two years due to this last visit and the many other inconveniences.

I have been a loyal customer until they hired a new pharmacist. The worst customer service experience ever. CVS now has my business and I will continue to spread the word, don’t shop here.

Drive thru pick up is supa dupa slow. … regardless of the time of day! :(
Other than that, this is a convenient stop for me close to the office. I’ve gotten flu shots here and also stopped by for other odds and ends during my lunch break. The employees are friendly and always very helpful.

I recently moved to the area so I have made this location my «go-​to» Wal-​greens. It’s pretty convenient and I can get in and out pretty quick and the pharmacy drive-​thru is usually pretty quick too, if there’s not a long line.
I have nothing negative to say yet b/​c I haven’t had a bad experience at this Wal-​greens yet, like I did at my old Wal-​greens.

I live very close so this location is great. I frequent this location often and am treated wonderfully with each visit.

The pharmacy here is a mess. The customer service and delivery of your prescriptions is never consistent. For someone who doesn’t know the prescription policy AND it’s not even listed on any receipt or pharmacy paper, the way that the pharmacy employees handled my situation was not professional. I had mistakenly refilled a prescription and was in a hurry and picked it up in the drive through. I literally came 10 minutes later to return it because i realized it was the wrong prescription I refilled. It was still in its box unopened and the employee just told me that they couldnt and that if I wanted to talk to the store manager that I would have to come after the weekend. I came on a friday and pretty much had to wait till Monday. I come in Monday to talk face to face with the manager and they still tell me that I have to come in Tuesday. I let them know the situation and I was told about their policy of «what’s already left the pharmacy cannot be returned» — i completely understand this but I came only 10 minutes after with everything still sealed. The rep I talked to on Monday told me they could have taken it back n Friday but since the weekend passed, they have no idea what I could have done to the prescriptions and could not take it back. I was frustrated that I had to wait after the weekend to talk to a store manager about this and coming to find out they wouldnt accept it when I was told to wait till I could talk to a store manager. I was given the run about and was not a happy camper. They’re also not very good about returning voicemails/​phonecalls. I was in the drive through on another occasion and a lady was upset next to me that she got generics instead of preferred brand names and couldnt return the prescriptions when she was right outside the window in her car. She was fumed that she wasnt notified that they would default fill her prescriptions to generic and even asked the asian lady rep at the window if they notify patients about generics before filling them. The asian rep said that they didnt. I was actually upset about this because I didn;t think it was fair or right! Why would they NOT notify customers about filling their prescriptions generic? I don’t think the asian girl knew the policy because I came in a week later to get a prescription filled and was asked that if I was ok with a generic prescription. sighs… what a big mess. It used to be great but lately, they need to get their act together.
Otherwise the store is great including the cleanliness, displays, and photo lab service (only complaint about them is that it’s sometimes hard to track down where the lab specialist is all the time).

I had the headache of all headaches last weekend. Being out of pain relievers at the casa, I ran into my local Walgreen’s to get something to soothe my dying head… I wanted some Aleve, but it was locked up in the cabinet. (WTF?) Not noticing they had a nifty «call for help» button, I wandered the store searching for someone to help me open the cabinet vs. me breaking into it — yeah it was that bad…
Anyway, finally found a VERY helpful employee in the cosmetics department. She must have sensed my pain, because she asked another customer if they wouldn’t mind waiting while she helped me. Thankfully, they were very gracious. Anyway, pain reliever in hand, I went to check out with my new best friend in the cosmetics department. Anxious to leave, I was a little impatient that she was going through an endless box of coupons and I didn’t understand, until she pulled out a coupon for me to use with my Aleve. Whoa. What customer service! I am going back soon to catch her name and write a thank you letter to Walgreen’s for their excellent decision in hiring top notch employees who strive to improve the quality of experience for their customers.
Thank you!