USPS

Worst customer service, I’ve never had such a horrid interaction with another human being! Called in to check in on an attempted Amazon delivery package that was never attempted as I was home all weekend waiting for a very anticipated box. Simply asked if we could pick up from the office, or check the status on the package and the woman on the other line kept cutting me off and saying I did not understand that I can’t pick up a package at that location. I just wanted to ask if not here, then where can I pick up my package or follow up on tracking since USPS online gave us this location! She cut me off again when I tried to explain and said «M’aam! I won’t say it again, you are not listening to me! We do not have your package! Stop interrupting me!» The anger and frustration in her voice sounds like she was about to snap or have a meltdown… I asked calmly again «Ok where can I go pick it up?» She raged at me again saying I can’t pick it up at that location. I get it, I can’t pick it up there and I guess you can’t help me figure out where I can. That’s fine… Just tell me so and I can move on… Don’t take your frustrations out on someone you don’t know over the phone and waste everyones’ time.

Worst customer experience I’ve ever experienced. Rosalyn should be fired immediately. Extremely rude and told me she was doing me a favor by scanning my packages for me.
I told her I have to do it that way because USPS has been losing ¹⁄₂₀ of my package. She then proceeded to tell me not to use us (USPS) again.
No other employee said a thing (they all heard). Management at this location should take actions immediately.

This post office and postal service is absolutely horrendous. First, I tried to get a mailbox in June of 2013 and there were none available so I was put on a waiting list. It is now March 2015 and I still don’t have a mailbox at this office. Now one of their incompetent mail delivery people has lost my package, which contained $ 150 in goods. USPS tracker says it was delivered to my apartment mailbox on January 30, 2015. The only thing in my mailbox was a note saying that they’d tried to deliver my package but I wasn’t there, and they didn’t even bother to put my package tracking number on it. I went to my apartment leasing office to get my package and they said it wasn’t delivered. So I went to this post office because that was the address on the note they left me. They didn’t have it. They said it should’ve been left at my apartment leasing office and acted like I was an idiot and told me I should’ve checked with my apartment. Which I already had and they just said that if my package wasn’t insured they wouldn’t do anything. So their idiot delivery person never left my package at my leasing office and ended up losing it because the USPS tracking number says it was delivered to my mailbox, and it wasn’t so no one knows where it is. To top it all off I called USPS and I’ve been on hold for half an hour and still no one has answered. I’m not giving USPS my business if I can help it. $ 150 lost.

I understand the U.S. Postal Service is trying to conserve money but this is ridiculous. It’s hard to locate and the darkness makes it feel unsafe.

Passport guy doesn’t get in until 9:30AM. So if you have an appointment before 9:30am, you are going to be waiting. There was 3 other people waiting. The counter clerks didn’t inform us when, just told us to wait.
Location had no A/​C on at 9am. Front door stuck open. Grounds look post apocalypse, you would think the building is vacant if you didn’t see cars in the lot. I was hoping to see wildlife in the 3 ft high grass, didn’t happen although there might have been a bum living in the bushes.
Customs guy doing the passport was nice and it went quickly. Location is so close I would go again but I wouldn’t make a special trip.

Well, it’s still a post office. I had a prepaid package to send and it took all of ten seconds. I went at 1:00 PM and there were three people ahead of me. I only waited a few minutes.

There’s always about 1 person working here who actually works efficiently and doesn’t waste everyone’s time. The people who go in here also expect the workers to package, label, and tape up their stuff before it gets mailed, so then the workers take an hour to do that. I’ve yet to get out of this post office without standing in line for 20 minutes, no matter what time I go.

its a post office. Dont expect magic. Only complaint i have is for the idiots who walk in thinking that their time is extremely valuable and by making snide remarks or shouting loud rude demands that their customer is always right attitude is gonna increase the service speed. Damn ignorant fools if you cant wait, this is a capitalist society run to Fed-​ex open your wallet and get out of line. Bring a cellphone with good games or have someone to text if you go in before 12. There will be a line. after 12 there is no line until3−4.