Umekei Smith, DDS

I definitely wish I would have read the reviews before going here. The dentist is okay, the office is nice and the staff is «corteous» but when it comes to billing they are abhorrent.
First of all they make you pay for your visit before you even see the doctor.
Then they try to pressure you into services like braces and invisalign even though you explicitly tell them no.
The icing on the cake is that it takes 8 months to receive a refund from overpaying.
The cherry on top is that when you overpay, which is inevitable when you prepay for a service, they will never actually give you the full refund.
I was literally told that I should not look at the bill they emailed me (which is the bill I saw and agreed to in the office). Instead, I should look at the bills I had never seen nor agreed to that of course didn’t match the originals.

Very professional staff, clean office, and wonderful experience. I’ve been going here for over 5 years and each time I’m in the office I have great customer service. With every teeth cleaning I get a free whitening gel every 6 months. I will always recommend services here.

Place is nice and clean but won’t come here again. Every time I went, they tried to up sell me on different products and services. Was even told I need invisiline braces even though my teeth are straight, plus I wore braces when I was younger. I was immediately told that I need the «deep cleaning» root planning and scaling. I actually like the set up, but they lost a customer due to constant up selling attempts. Ill go somewhere else that’s near my home and get a second opinion on all of these things they said I need to get done

Great place! Always clean and the staff is wonderful!

I’ve been here once and I likely won’t be back. I felt pressured into getting services I didn’t want and they tried to upsell me on everything. Not a fan.

Absolutely, positively LOVE this place!!! Soror/​Dr. Smith is wonderful & so is her staff. They have movies for you to watch while you’re doing anything from getting a cleaning to having work done. They are the BEST!!!

Dr. Smith and staff are absolutely wonderful! I had 2 cavities filled with very minimal discomfort. They numbed me up real good! The explained exactly how the procedure would go, and even showed informative videos on the tooth decay process and filling process. I had a blanket, and watched a movie during the procedure. I had a great experience and highly recommend US Dentistry!