uBreakiFix

Kirby was so helpful in fixing my laptop today. Great price, too! Much less than I expected, and faster than I anticipated!

I walked into this store today with an iphone 5 which seemed to have a bad lightning port. Whenever I tried to charge it, the phone acted as if the connector was making intermittent contact. I had to wiggle the charging cable around to get it to start charging but if I moved the phone even a little, it lost connection. If I had bothered to do any real research, I’d have discovered this was a common problem with an easy fix. Instead, I figured I was looking at a port replacement or maybe some solder repair. According to their website, this is a standard $ 70 repair. I handed the phone over to the person who was working there today (I failed to get his name). He didn’t seem to need much explanation, took my phone, came back a few seconds later and told me it was fixed! Apparently the port just needed to be cleaned! I’m not exactly illiterate when it comes to technical trouble shooting (yes I should have figured this out on my own). I was convinced he was wrong and I’d have to explain the problem again. We plugged the phone into a cable. I shook it around, fully expecting the all too familiar buzzing sound the phone would make as it loses and regains contact with the charging cable. Instead, it was fine! It worked perfectly! They could have totally kept my phone a day and charged me the $ 70. I would have paid it and not given it a second though. Instead, they didn’t even charge me at all! Just sent me on my way! This may not have been a heavy technical challenge in the end but it certainly shows uBreakiFix is a reputable business with integrity. They are also obviously familiar with the product they intend to service. Certainly worth giving a try!