Toll Julie K MD

Rude.
That’s actually the most pc description I can use. She doesn’t even make eye contact during appointment.
Your money and care will be better elsewhere. Don’t fall for the conscience factor!

I have seen Dr. Toll a total of 3 times and each time she got worse and worse. Her bedside manner is terrible, barely looks at you when you are speaking and telling her your medical issues/​concerns and just gives off a general overall vibe that she has better things to do. The last time I was there she was questioning a certain prescription I was prescribed 2 weeks earlier — SHE was the one that prescribed it and while looking at the computer screen while «talking» to me she couldn’t even figure that out.
Final straw was when my test results came back and I was confused and concerned and didn’t know what my next step should be so I asked her via the web portal Kelsey-​Seybold has. Her response was literally two words and she didn’t answer my questions or address my concerns. She is a poor excuse for a doctor and I feel that most of Kelsey-Seybold’s doctors are this way, I have yet to find one that actually seems like they are there to help people instead of for the money.
I did call her office and let her know how I feel, I also emailed her. They tried calling me back within 15 minutes and of course THEN responded to my initial email of concerns. Too little too late.

I went to Dr. Julie Toll because she was recommended to me by a friend. The overall experience wasn’t awful but it wasn’t helpful either. The wait time wasn’t bad. The office was nice but I felt like she wasn’t listening to me. It just didn’t seem like she cared to hear me out or address my concerns.
I won’t be seeing her again.

WORST MD I HAVE EVER HAD! SHE SHOULD NOT BE PRACTICING MEDICINE!!! Dr. Toll gave me a fatal diagnosis a year ago when I went in for a routine exam. She sent me to see a specialist for the condition she said I had but did absolutely NO FOLLOW-​UP on my results with the specialist until a year later. She had no record of who she referred me to see nor did she have anything in her system indicating that she received the results from the specialists office. As it turned out, she did not diagnosis me correctly and she is by far the worst doctor I have ever seen!

When I saw so many poor reviews for my previous general practitioner, I felt I should leave my own review.
Let me say I started going to her some 13 years ago when I first moved to Houston. At that time, I could easily get into see her on a days notice if I suddenly felt very ill. With the population of Houston only getting larger and larger, it started to become more and more difficult to get in to see her. But do I blame this on Dr. Toll? Not really. I blame Kelsey-​Seybold!
About four years ago I saw her diagnostic method become less personable and more computerized — this is also Kelsey’s doing!!! They are the one who put the computers in the patient rooms and came up with the programs for them to use to diagnose their patients. I was also prescribed medication that hurt me more than helped after the computers were introduced. Also, having them use a computer for diagnostics means they can get patients in and out faster. This means they can see more patients in a day which means more money for Kelsey!
Basically, all Kelsey-​Seybold GP’s are allowed to do now is write the prescription. They probably aren’t even allowed to decide what should be prescribed. Kelsey trusts their GP’s so little that they have taken all decision-​making abilities away from them.
With the computer, I am sure they made many doctors «better», but with Dr. Toll the opposite was true unfortunately. With doctors who have successfully practiced as long as she has, they should have let them continue to practice in the same way and with the same success. I now either go to my husband’s GP or to an urgent care center if I need to see a doctor. If they would just let her make the decision and not some computer, then I might return!

I’m not sure if the last person and I saw the same person, but Dr. Toll was super sweet, personable, and I felt extremely comfortable with her. I waited for less than 5 minutes, and she immediately asked me my history, ect. We went over why I was there, my current job, my life history pretty much. We did some tests, and she addressed ALL of my concerns. I have a good friend that had referred me to her, and she loves Dr. Toll as well. It’s a little scary trying to find a new general doctor, and I have been left waiting for over an hour at times. I appreciated her candor, advice, and knowledge.

Avoid this lady! I honestly feel that Kelsey hires the most undesirable physicians who do not have the knowledge or skill set to pass any reputable clinic and or hospitals credentialing process. Dr. Toll barged into the room and sat down on the computer. She asked what was wrong with me. I told her my symptoms and she listened to my chest and ask that I come back in two weeks for a follow up. From her approach I did not want her touching me further because I felt she really did not know what she was doing nor cared. My complaint is that I was in the room next to her office and this nut did not care enough to lower her voice while on the telephone telling someone that she rushed through that and will be out of here in a few minutes. I wish Kelsey would rush and give me back my $ 30 copay. I don’t feel I was serviced.