The Trails at Dominion Park

Worst apartments ever. Before moving in AC wasn’t working, was told that it would be fixed by moving time which was 3 days later. Nothing was done. Every week I called or went to the office because the AC would stop working every damn week for almost 4 months. Once Winter came the Heater wouldn’t work. Again with the calls and the office visits. Took over a month to fix. Also a lot of roaches. I kept telling them. Making notes on website. To this day NOBODY has shown to do PEST control. I had to spend my own money and sprayed the apartment down because it was no living condition and no way in hell I want them crawling on me, my guest, my fucking food and my pet. Now this week the refrigerator stopped working Friday which I put a note on the website since that’s the only way to contact them. They don’t pick up the phones. You have to either show to the office or set up service online, don’t bother calling them. Anyways back to the fridge, all my food has gone out. Nobody has come to my apartment and I live on the 3^rd floor and the fridge is leaking water all over. So now I have nowhere to put food, shit I have no food and I just did groceries. Is been over 3 days. Now they told my rommie that they have to show up tomorrow… So another day with a leaking fridge, NO FOOD. But they don’t care.
If you are looking for a place to live. That’s reliable and fixes whatever issues you have like NORMAL apartments do THIS IS NOT THE PLACE TO LIVE. I will not renew my lease.
Also the gates are always open. Not a safe community. Gates stay open all day and night. Sometimes is just one part of the gate that’s stuck and won’t open and they say «WE’RE NOT RESPONSIBLE FOR GATE DAMAGES» so they are not responsible even tho is their responsibility to keep it working.
I’ve so many more complains but I’m done for today. I just hope someone fixes my fridge and reimburse all the food I have lost.