The Pit Stop Tire & Discount

I walked in and there was nobody at the desk, so I walked around and then had to get the attention of one of the guys (they had FOUR standing around doing nothing). So then he says somebody should be to the desk to help me. I sit for fifteen minutes, and finally have to stand and glare at one guy for him to walk in and talk to me. He asks me, «haven’t been helped yet?»
I’m pretty upset with this place. The service is as poor as I have ever seen. You can tell that for these guys it’s just a job, and they move SLOWLY. I’m still waiting in here and it’s been an hour… They haven’t even moved my car.
I’m honestly thinking about asking for my keys and going elsewhere.

The Pits is what they need to be called. I stopped to get an oil change because they’re advertisement read «oil change $ 24.95» I sat in their hot ass waiting room in Houston’s prime 102 degree weather while they changed my oil. I sat and I sat and I sat only to find out they had finished with my car without informing me, mind you if it’s 102 outside and they have no air it had to be ever bit of 202 inside. So I go ask about my car and they are finished… pissed. Go to pay and this fool charges me. $ 31 I know it’s not a lot of money that’s not the issue. Why advertise one price and not honor the price then had the nerve to be rude. His explanation was the advertised price was for 5quarts of oil they used 7 quarts on my car. Who the hell cares that advertisement didn’t say. «most cars» or «quart specific» customer service is everything to me I’ll drive to kingdomcome Jerusalem next time before I spend one red penny with them. Don’t let them over charge you rudely like they did me.