The Optical Place

So let me tell you, when I first walked in that door i couldn’t believe it was the same office I came to two years ago?! Love the new renovations inside the optical and the best part is, now they have name brand glasses! Loved the result of my new glasses, often get compliments thanks for your help!

Wow this office looks great now. I love what the new owners did to the office. The new Doctor is so nice, and I’m in love with my new glasses. Thanks for making my experience here wonderful. I won’t go anywhere else. See you soon for my sunglasses. Thanks.

Don’t waste your time or money. The contacts they give you are cheap and tear so easily. They are rude to you and talk to you condescendingly. I got an unwarranted hour lecture from the Optometrist about proper contact lens maintenance, as if I were brand new to wearing contacts. I’ll never be back.

I received great service for my eye exam for contacts and a 6month supply for $ 115! I’ve looked all over Houston and you really can’t beat that out of pocket price. The Dr. was awesome & really down to earth. I was in & out within 25mins — I’ll be returning

I would strongly recommend that no one goes to The Optical Place for contact lenses! My boyfriend went there one time & will not be returning. The doctor & the manager (his wife) are both extremely rude. My boyfriend ordered a pair of contacts for his left eye only (since he already had a few for his right eye) from Walgreens (which the doctor approved). 3 weeks later, he attempted to order contacts for the right eye from Walgreens & this time the doctor denied them. I called the doctor & asked why he would approve of contacts for the left eye but 3 weeks later, deny contacts for the right eye. He rudely stated ‚“Your boyfriend has 2 eyes so he needs contacts for both eyes & I never approve of just one side.” I told him that he approved the Walgreens order from 3 weeks ago for the left side only so that makes absolutely no sense! He rudely told me to tell my boyfriend to wear glasses then. I told him that he doesn’t have glasses & you clearly approved of one side 3 weeks ago so why deny the other side now? He said that he never approved of one side so Walgreens must have doctored it? I told him that if that’s the way Walgreens works, then why would they even ask for his approval this time? He hung up on me. I called back & he told me that he has to speak with the patient & hung up on me again! My boyfriend called himself & the doctor still wouldn’t budge. Now we have to spend more money to get another eye exam somewhere else to get another prescription. Hell, even Walmart eye doctors allow you to purchase one side at a time! Please do yourself a favor (even if you’re going to save a few bucks on the exam) & do not go to The Optical Place. No one should ever have to stress out about their vision! Honestly, I think the doctor does this in retaliation to patients who don’t purchase their contacts directly from him (which is way more expensive). He even requires you to pay extra for the exam if you’re not going to buy contacts from him & it is only after you pay the extra that he provides you with a prescription, otherwise your prescription & all the info on it stays with him.

I am shocked to find a 1 Star review about The Optical Place. First and foremost, I must admit that in my efforts to find an eye doctor closer to my new apartment, I Googled «inexpensive eye exam.» I live on West Gray, and it took me roughly 15 to 20 minutes to find their office. Though small and outdated (probably renovated in the ‘90s at the very least), they offered all one would need for a proper eye exam. Furthermore, though quirky, the «receptionist» was nothing short of friendly and welcoming. The doctor was a riot and extremely knowledgeable. For $ 115, I received my eye exam and a 6 month supply of contact lenses. I had arrived 20 minutes early, was seen almost immediately and was finished within 30 minutes. I HIGHLY recommend this place! Will definitely be my eye doctor for as long as I live here in Houston!

Terrible service. rude manager with a «f you i just want your mooooneyyyy» attitude. Will not return or refer. «GOOD LUCK»