The Bellagio Apartments in Houston, TX

Since moving from out-​of-​state and after looking at 100’s of rental properties in the Houston area, I decided on the Bellagio solely for price and convenience…$ 1,485 for a 2BDR w/​den in a fairly nice area in Houston. The amenities left much to be desired as the pool and gym are small, the pond/​lake is completely fenced in so you can only enjoy it behind the fence and the computers in the business center are old and extremely slow. Units have been updated with granite, tile in baths and cherry cabinets but appliances are white and a bit dated and only carpeting is available. Alternate floor covering is NOT an option. During the application process, the application fee of $ 65 (to cover a credit/​background check) etc. was waived due to a special promotion they had available. The Administrative fees: $ 225 which are typical in Houston to cover New Tenant costs (paperwork/​move-​in fees/​keys) etc. was also collected up-​front as well as an Assurant sponsored security deposit option in lieu of a standard security deposit of $ 135.00 (non-​refundable if you move-​in). So, $ 355 total BEFORE approval. Even though my present income is more than enough to qualify, I do have past (non-​rental related) issues that caused a denial in my application. Understandably, I expected to give up the application fee. When I was emailed a denial and requested my security deposit and admin fees refunded, I was informed that the $ 350 fees collected are non-​refundable even though the application was denied. I understand the app fee not being refundable as that is standard but Admin fees and my deposit totaling $ 355 for an apartment that I am not moving into is utter ridiculous. If you apply here, DO NOT pay anything upfront other than an application fee PRIOR to approval unless, of course, you have loads of cash you’re willing to flush down the toilet in fees if you get denied. Their guidelines (by their own admission) are stricter than most. I have learned my lesson, and a hard one at that. I was consequently approved at a neighboring community with a reasonable application fee collected upfront and will be moving in 6 weeks.

The staff has been great since my stay here, which has been for about 6 yrs. and counting. Maintenance, well the same day service, which speaks for itself! The property itself is well maintained. Great location as well! Only wish the pool was as big as the pond.

Ive lived here for almost 2 years. Overall my experience has been ok. The apartments are small and over priced. I live in 1 bedroom 1^st floor 676 sq ft and pay over 1k. The attached garage is awesome and that’s what sold me. Maintenance is pretty good on coming same day you put in an order. The surroundings are pretty clean. Water heater sucks. In the winter it only takes 15 min until it gets cold. I called the office twice and they said they couldnt do anything about it. This will be my last year here. Also they are some break ins. probably twice year. There’s roaches around and inside the apartments. You can hear everything neighbors, cars, etc. Its an ok place to live if you work in the 290 area.

My wife, my baby and me have been living here for a month and we have had wonderful time living here, the apartment is very nice, clean, comfortable, with garage for my truck. The complex has a very nice view and wonderful walking paths to go out and walk or run, it has a pool were me and my family enjoy spending one or two hours some days, there is also a fitness center very useful to stay in form. The price is a little bit high, but still you are going to get a very good service for what you are paying. The ladies in the front office, Laura and Ashley, are very nice and they help you a lot. Summarizing our experience, we are pretty happy living in Bellagio, we do recommend to people who wants a home with space, nice view, and a good location because it is near to Sam Houston toll way and 290 Northwest highway, so you are just minutes from main attractions in Houston, Texas.

Overpriced, teeny apartments.
You can take my review with a grain of salt, since I’ve only toured the complex and never moved in, but that tour was enough to convince me that only a fool with money to burn would live there.
The leasing agent showed us one of their least expensive units, which was an incredibly small ¹⁄₁ with a downstairs garage. The kitchen was the size of a guest bathroom. That is no exaggeration. On top of that, the grounds are right next to the beltway, and the walls provide no sound barrier. We visited on a Saturday in the middle of the day, and heard every single car.
The landscaping is impressive. There’s a beautiful pond and fountain with gorgeous flowers planted throughout… and it’s all behind a 7-​foot tall fence. Yup, this is just for looking, definitely not for enjoying. I’m not trying to swim in the pond or anything, but really?
After the tour, the leasing agent took us back to the office to write down some facts and figures for us. He asked us if we were planning on looking at any other complexes, and we mentioned that we were going to stop by another place that was right down the road. He then flat out told us that we shouldn’t even bother because, «that place is right next door to apartments that use assisted housing programs for low-​income tenants so…» and then basically insinuated that we would not want to even live near low-​income families because of «crime and stuff.» Wow. I was incredibly offended, firstly because I myself was raised in such a family, and secondly because he assumed that we would be horrified to live near people who were getting government assistance. We aren’t fabulously wealthy either, so I have no idea where he was going with that one. I just sat in stunned silence until my boyfriend finally thanked him for his time and ushered me out of there.
We actually did wind up going with the complex the agent «warned» us against. We pay way less for about twice as much space, and have never experienced any kind of crime, obviously.
Skip this place.