T & T Motors

This is a towing service that is contracted by the City of Houston to tow our vehicles for the safeclear towing program. Long story short, I paid my astronomical amount of $ 290 to get it out impound but noticed it wasn’t driving right. I took it to a mechanic and it turns out that the person who towed my car did it incorrectly and wrapped the chain to my control bar instead of the designated towing holes.
When I called T & T to find out how I would be reimbursed for the damage being that I never signed a release of liability waiver, I received a lovely phone call from a lady named Patty, I believe, who is the supposed manager. She proceeded to tell me that they weren’t responsible and I couldn’t prove it. She antagonized me over the phone constantly repeating «what are you going to do about it?».
Highly unprofessional. I will be taking this to the City of Houston with all of the documentation and pictures from the mechanics who fixed what the wreckers damaged.
Good day sir.