T & S Auto Repair

I have taken my auto to Salvador for about 10 years now. He has always been honest and reasonably priced. I just took my truck in for a brake job after another mechanic told me all my rotors needed to be replaced. Nope, T&S said I just needed to replace the pads and turn the rotors. Thanks again T&S!

Took my car to get inspected and was in and out of there in about 15 mins. Seemed very knowledgeable and very friendly. Even have loaner cars if available. So far highly recommended!

Used to be great, although lacked attention to some detail. Since moving to the new location it has become much more dishonest. Overcharging is common here! Sal was paid a lot of money to replace my head cover gasket and some other similar important repairs for leaks. After 3 weeks, I noticed more leaks and took it back in. He said it was another new leak. I thought this was strange and I took it a friend. The cover gasket was not replaced, just some temporary silicon put on top as a temporary fix. It’s too bad because I was a tremendously loyal customer for years, but I draw the line at deceit. Also, one of his new employees hit on my wife and then asked her to take him to test the car… How surprised he was when I showed up!

This place is great. Our family brings our 4 cars here and we always feel like we get quality auto service and great customer care from an honest business. Have used them for body work and mechanical and have been totally satisfied– great work and reasonably priced. Gotta love a family run business– Marcy (at the front) is always pleasant, straightforward and very helpful– she knows her cars! And both mom and dad are very pleasant, professional and knowledgeable.

This is the only place I take my car in for repairs. They have worked on a couple of my BMW’s and honestly, they do a better job than the dealership downtown. Trust me, I don’t take it to the dealership unless it’s a recall or guarantee issue. I have total trust in T&S. They are always so accommodating and quick; as well as, more cost efficient — very reasonable pricing.
I moved out of the neighborhood this year, yet I will continue to return for my car service there as long as they exists. I would highly recommend them. Cheers!

T&S is always good to me. Reasonable prices and honest folks.

I only have good things to say about this place. I’m relatively new to the area, and they’ve helped me out without an appointment on several occasions. Whether it’s an oil change, evaluating water damage, or looking into a «check engine» light, they are always fast, fair, and trustworthy.

I’ve had regular maintenance (e.g., oil change) and state inspections performed here.
Prices are reasonable, service is quick, staff is quite forward, and friendly. All key things I look for in an auto shop.
Definitely will continue coming here!

I have done business with T&S Auto Repair three separate times. Each time, the service was beyond excellent and the work was completed quickly. They go out of their way to make sure they can take care of your issue, and will recommend alternatives if they cannot. I have never felt more confident in an auto repair shop.
In the past, even when I knew a guy who was doing the work at a different shop, I felt at times like I was getting ripped off. Here, quotes for work I have had done were well below other businesses.
Highly recommended.
And they typically do very quick oil changes…

Let me say this. I retract every single nice thing I have every said about this place. DO NOT TAKE YOUR VEHICLE HERE!!! They are crooks and liars. I took my car here several times and I now believe that they screwed me. I recommened them to my family and they took them to the cleaners, lied about several things and NEVER FIXED THE &^%$*&^ PROBLEM After $ 1200. THEY MADE IT WORSE!!! Please believe the reviews that say how bad this place is because they are the real reviews, the correct reviews and the homnest reviews! STAY AWAY!!! You have been warned!!!
Signed,
A Very Disappointed and Upset past customer.

After a great first experience, I had a horrible second one. They didn’t fix what was wrong, charged me hundreds of dollars for the work they did in not fixing what was wrong, and tried to tell me that I needed new tires. Not even the tire place agreed with that. My tires just needed to be balanced. That was it. As soon as they were balanced, it was fine. They didn’t have to fleece me. The tire place could have sold me tires unnecessarily, based on the bad information I got from T&S, but they were much more honest than T&S. Discount Tire did a great job. T&S…not so much.

Went to other places like big brand stores and was being lied to about the issues with my vehicle. I had suspected it to be a clogged catalytic converter and mentioned it as much to the clerks at the other stores only to be given a lengthy listing of needed parts.
I went to t and s. Mentioned the symptoms and my own attempted diagnosis. They pulled out their test equipment just to ensure a good diagnosis and validated they believed the issues were as I mention.
They performed the work in such a timely fashion it surprised me as I had been accustomed to long waiting periods of sometimes upto 7 hours.
This was not the case here. 1h30m and my trucks performance had returned and for the investment paid to have their professionals evaluate and work the issue was well worth it — I will be going here for all my automotive needs.
Great and friendly customer service with expert mechanics. You can feel their dedication to excellence.

T and S has kept my 2003 Yukon Xl on the road; recently repaired my shocks, my 4 wheel steer, and my 4 wheel drive, after repairing engine issue with the coolant/​radiator. Affordable, on time, communicate well, and give you options. So nice to have them in Oak Forest… I am not a friend, just a customer.

I am confused by the poor reviews given to T&S Auto as my experience has always been extremely positive. I’ve taken my car there about six times over the past year, mostly for minor things like tune-​ups and oil changes, but also for a couple of more involved repairs. Each time, I’ve been met with excellent service and quality repair.
In one recent example, I needed a tie rod replaced on one of my wheels. Firestone quoted me about $ 600 for the repair, whereas T&S quoted me $ 400. When the repair was complete and I picked up the car, the final bill came to $ 300 because, as T&S explained, the car did not end up needing the wheel balancing. Now, they could have very easily just done the wheel balancing anyway and charged me for it as that was what I was expecting. However, they determined that it wasn’t necessary and chose to save me that cost. Since the repair, the car has driven beautifully.
To me, this perfectly illustrates their honesty, quality repair work and excellent customer service. A «typical sleazy auto repair shop» wouldn’t have hesitated to perform, and charge me for, needless repair.

To begin with, I have never taken my car to this mechanic for a repair. I do, however, have first hand experience with this company.
In June of 2012, one of the employees of this shop was out test driving a client’s car. He ran a red light and hit me, totaling my car. The police officer who reported to the scene told me that the other driver was under 18 and did not have a driver’s license. My insurance company is still in court with this company, because the owner refuses to pay for the damages.
Stay away from this guy.

Awful customer service. Ended up pulling my car out and using a different auto repair shop. Won’t return to this place which is unfortunate because it’s just around the corner from my house.

Always pleased with the customer service at T & S! Very friendly and honest! They are fast and efficient and affordable! Thank you T & S! I had a new bumper, end plates, bull bar, and fog lights installed on my Jeep Sahara! Awesome job!!!

As a few other reviewers have commented, this is your typical sleazy auto repair shop. Completely dishonest. If you do not have astute knowledge of vehicles, be prepared to be completely taken advantage of. Most people in the Garden Oaks /​Oak Forest area have become aware of their shady business as I have heard multiple stories from neighbors and the like. Also as other reviewers have noted, they have a few friends in the area that have clearly been here to leave glowing reviews, as everyone I have talked to knows that they overcharge and will take advantage of their customers. I also have had two personal incidents where dishonesty took place. My wife took her vehicle over there for an oil change and because of a small clunking noise under the hood. They wanted to take out the entire engine and replace all of the pistons. We declined, I changed the oil myself and we had a second opinion. It turned out that there was a small oil leak that needed repair. My neighbor has a similar story only worse. These people are completely dishonest, I would do everything possible to take this advise and avoid them at all costs.

I have used T&S twice now, and been very pleased each time. They are friendly and honest and their prices are reasonable.
The first time, I had a fluid leak in the vicinity of the oil pan, and assuming (hoping) the last time the oil was changed the filter had been put on wrong, I took the car to the shop that changed the oil (no names, but a National chain that, among other things, sells Tires and Batteries) to fix the leak. They mis-​diagnosed the leak completely and wanted almost $ 6000 for the repairs. On car with a KBB value of about $ 4500, no way. I took the car to a second shade-​tree mechanic, who again mis-​diagnosed the problem and said it was beyond his capabilities. On the recommendation of a friend, I took the car to T&S. They figured out the real problem in only a few minutes, fixed it for half the price of the first shop — and I have had no problems since.
The second time, I had a nail in my tire, so I took the car to the same national chain to have the tire patched (it is three blocks from my house), thinking, «what could they possibly get wrong on this?» First, they pulled a nail from the tire, but told me it had not punctured the tire. Once I pointed out that the tire was FLAT, they said they would look again. Seriously? On top of that, when they lifted my car they damaged the rear shock on the driver side and told me that my shocks were blown and needed replacement for $ 1800. Of course, they did not mention that they were the ones who blew the shocks. Again, T&S rescued me, replacing both rear shocks (and replacing an engine sensor that was faulty) for less than half the price quoted by the national chain.
I would recommend T&S to anyone.

T&S is a family owned business. I love the service and honesty that they provide. Please stay in the neighborhood. Your company is a breath of fresh air!