Starbucks

I came here exactly at 2:00 pm, the two workers argued who is going to make my drink, and I didn’t say anything.
Then both of them left and the next shift came and I am still waiting for my drink, 8 minutes later I went and asked the cashier if she knows where is my drink and she said we don’t have any orders.
So I had to explain to her what happened, and she didn’t even say sorry.
She asked me what did you order and she just made it.
Not cool Starbucks!

I come here pretty often in the mornings before work and in my opinion, I think the staffs are really nice. They tend to know what the regulars drink and they take the time to remember our names. I’ve never had an issue with my drinks but that’s cause I don’t usually order anything complicated. Overall, they have a great and friendly staff and they are efficient with making drinks as fast as they can!

Service here is the worst probably. The environment within their team sucks! They are arguing I. Front of their customers. The only reason why I stopped here was because it was my only option. Next time I’ll just stop by the one close to my house.

I’m giving 5 stars for the drinks well made.
I give 2.5 stars for the unfriendly faces i have to deal with while giving them my order.
Wesley makes drinks to perfection!!! 5 stars to Wesley for making art in every drink. Sometimes i’m tempted to tell him that a smile on his face is missing…

I’ve been coming to this Starbucks since February, while staying at the hotel next door. Sorry to say that this morning was the WORST service EVER! The girl at the register actually rolled her eyes at me as I was ordering, and then when she gave my order to the barista, she said, «Did you get that?» in a very scornful voice. If I hadn’t wanted coffee so badly, I would’ve told her what to do with her crappy attitude. I’ll be glad when my stay here is over and I can go back to my hometown Starbucks.

Starbucks is a coffee shop not the Star of Hope. The homeless that continue to monopolize the seating area is unacceptable and disgusting.

Same Starbucks you’d find just about anywhere, except it’s not just anywhere. It’s the only Starbucks open on the weekends in downtown Houston :-)
It is very true that this location suffers sadly from it’s surroundings, however, the build up of Marriott hotels next door. Soon to open, a Marriott Springhill Suites will eliminate part of the challenge out front…
Get past the location, pop in, and meet the friendly helpful baristas. I haven’t had a drink made wrong, or a sandwich or cookie that I didn’t like from here. The place is clean, comfortable (for a smaller Starbucks), and a nice break from a weekend work day.
Be aware that they close earlier on Sunday :0

This Starbucks was within walking distance of my hotel, and we decided to get coffee one morning. There was this homeless man who got a free coffee behind us and proceeded to spill the coffee all over the floor and make a huge mess. The employees were very kind when it came to cleaning up the mess. I was very impressed with the employees compassion. The coffee was your typical Starbucks cup of coffee.

Horrible service! I am a regular Starbucks go’er and I was not impressed. The staff was rude, they were doing inventory on their sweets and wouldn’t let me but a pumpkin bread and got my order wrong twice. I ordered an iced caramel latte and she have me a macchiato. After I told her I asked for a latte she brews me a hot latte when I asked for iced. FINALLY when I got the correct order the latte was almost white with so much milk. Worst Starbucks ever! There are plenty more in the downtown area, even if it’s a little further it would be worth it to avoid this location!

Without question, this is the worst Starbucks I have ever visited. Starting with the shirt supervisor, the staff is lost.
I would hate to be here for a week and not be able to have another Starbucks close by so that I could take my business elsewhere.

I come here quite often the staff is usually pretty friendly. In-​and-​out. The manager, Charlene is very customer service oriented and does her best to interact with as many guests as she can.

Let me start by saying, This location was right outside of the hotel, so even after reading other reviews I was still going to use it. The other reviews… dead on.
The 1^st morning I went in & wanted to see if they would make my drink the same way my favorite Starbucks makes it. Nope!!! How hard is it to understand, «So much Carmel sauce till you can’t see through the cup»!!! I even caught the lady before she poured my drink in the cup & said, «WAIT!!! Can you Please add more sauce!!!» so she picked up the bottle of Carmel & just barely squeezed. Lovely. The look on her face told exactly what she thought about me. I’m sorry but I was the only customer in there so it’s not like they had a line backed up! Even still, they should make it how I ask, & pay extra for I might add!!! Ok, so I took my drink & went on my way.
The next morning, I walked down again. Yeah, I know, why go back?!? Well it wasn’t awful, service just sucked & when you need your Starbucks, you need your Starbucks. ;) I was hoping there would be different employees, & thank goodness, I was right!!! That’s when I met Jordan!!! Jordan listened to my order, she explained that my total would be a little higher bc they charge for extras downtown, & she checked with me to see if there was enough sauce in my cup before pouring my drink into it. YAY Jordan!!! She was sooo sweet & actually in a good mode, unlike the team from the day before.
I would have given this Starbucks location 2 stars because of the service, but I added an extra star because Jordan was awesome & made my Labor Day morning start the right way!!! If I was rating each detail individually, Jordan would get 5 stars by herself!!! Great job!!!

The location of this Starbucks is good for me, but the staff usually seems as though they are doing me a great favor serving me. While having said this they are fast in getting you your order.

It’s not the best kept Starbucks I’ve ever been in, and they weren’t exactly overwhelmed either, but they are executing their duties properly and promptly. What more can you ask for? It took me less than 30 seconds to order and get my simple order.
Free Wireless? Check! (not so at 2 different SBUX at the airport… what’s up with that?) Anyway… at this time and place, I was all set.