Spitzberg Larry A OD

I haven’t been to the eye doctor in over a decade, so I was anxious to see (pun intended) if I still had near perfect vision. He was very knowledgeable and explained everything thoroughly to me in a way I could understand. I still have perfect vision, so no prescription or contacts were needed for me.

After reading so many good reviews on the internet, I am dumbfounded with my experience. For my first appointment, an annual eye exam, I had to wait over 45 minutes even though I was the only patient there. Subsequent visits to pick up contacts and have my PD measured had wait times between 20 – 30 minutes.
Dr. Spitzberg requested to know my previous contacts prescription, which I relayed to him. Imagine my surprise when I found my prescription did not change even though I told him the current prescription was weak for me and impaired my vision at night. Since my insurance covers annual exams, I could not seek another doctor without having to pay out-​of-​pocket. I have decided to wait another year for a new prescription somewhere else.
When I requested a prescription for eyeglasses, the staff forgot to measure my PD and I had to come back and have it measured. And when I ordered a year’s supply of contacts, the staff made a mistake and ordered me half a year’s supply. So I had to place a second order.
Overall, the staff and Dr. Spitzberg are friendly, but the quality of service is lacking. I will not come here again and do not recommend it to working professionals. I have found that elderly people may be the target customer here.

I went to Dr. Spitzberg while visiting my son in Houston and let me tell you… I love him and his staff. In all my years of going for eye exams… Dr. Spitzberg was very knowledgeable in his field and asked me a lot of questions in order to get my prescription right and explained everything to me step by step. He is very thorough and I never felt rushed. His staff is also very friendly and helpful. I definitely highly recommend Dr. Spitzberg.