Specialist Tree Service

I have a rent house located literally around the corner from the address listed for this company. There is a large tree in the back yard with a couple of large branches that extend out over the roof of the house. There was a third, but a few weeks ago, heavy winds broke it off and it fell onto the roof, creating a hole that pierced the roof.
I called Specialist to see if someone could go by the house and give me an estimate to remove the two branches that extend over/​near the house. I told him the gate is not locked and that my renters were well aware that I was sending people to give me estimates. The man I spoke to insisted that I meet him, so I could point out to him what 2 branches I was talking about. I re-​iterated to him that it is a rent house and I do not live there, so it is not convenient for me to make a special trip for him to take all of 30 seconds to see what I’m talking about. I assured him my tenants were aware and that access to the back yard would be un-​restricted. I also reminded him that the branches I was speaking of were obviously identified and there should be NO CONFUSION WHATSOEVER concerning the branches I needed removed.
Still, he would not agree to give me an estimate. Remember, the guy LITERALLY LIVES FEET AWAY from the rent house I own. I reminded him of this fact and even told him it was not like he would have to drive across town to do this. In fact, his house and my rent house share the exact same rear fence line.
Nevertheless, he refused to help me, saying that maybe he would come by this weekend or never.
Honestly, if a company is too lazy to give an estimate he probably doesn’t even need to leave his back yard for, imagine what other kinds of shortcuts they take.
One last thing, I spoke with 2 other tree companies who did not hesitate to offer to go by and get back with me with an estimate.

Unbelievable! First quote — $ 1,475 and I told them HELL no. Second quote five minutes later $ 895 — Still too high. Third quote — $ 695 and by this time the trust was gone as were any chances of earning my business. Almost forgot, the next company I called is doing the exact same job for $ 445. Good riddance, jerk!

I found STS on the BBB website where they have an A+. I requested a quote and Henry came over that same day and gave me a very fair price to remove 3 trees and he had his crew over the next morning. They were quicker than I was expecting and cleaned up everything very well. I definitely recommend Specialist Tree Service.