SpaNow

Do not bother. SpaNow is OUT OF BUSINESS!
I’ve been using Unilocal for a long time now, and I finally feel compelled to write a review today.
A generous friend of mine had bought a Groupon to SpaNow for a «couple’s massage», complete with chocolate and champagne, and she invited me to join her. Given all the stress we’ve encountered recently, my friend booked the appointment two weeks ago for a relaxing session today. In eager anticipation of what was going to be a therapeutic time, we showed up to SpaNow early only to discover the doors locked and the office devoid of life. We called the phone number multiple times, only to be told by the operator that the line has been disconnected. There was not a single sign indicating what has happened to the business, but the Firehouse Subs next door informed us that it shut down recently, and many other Groupon customers had also stopped by to inquire. Since my friend pre-​paid for the service through Groupon, she is trying to figure out whether she will receive a refund.
Here’s some free business advice, SpaNow: We don’t need to know the details of why/​how you’re going out of business, but have the courtesy to inform the customers who have booked an appointment that they shouldn’t bother showing up. At the very least, place a sign on the door so we don’t spend our time loitering outside in the futile hope that you’re really just eating lunch in the back. Had you been considerate, we might support your next endeavor, but as it stands now, I hope this is the last business venture you ever attempt.

This «spa» gets LESS than one-​star. It went out of business last week. If you bought a groupon or spa package you will not be receiving your services. We were supposed to get a couples massage on Friday and the doors are locked and the phone number is disconnected. The other businesses in the complex told us that they had some investors pull out and that the owner had just stopped coming to the office because of all the harassing calls from angry patrons.
Hope you didn’t waste your money on any kind of package or treatment here!

I’m surprized at the number of good reviews this place has. Either they are all related to each other, or I just had bad luck.
I decided to get a deep tissue massage done here. After the tour of the facilities and looking at the cute little locker room, the flavored water, chocolate in the lounge area, I was highly impressed. I got myself in the robe, and was led to the massage room. The lady «Autumn» seemed nice but sadly had absolutely no experience.
I have been getting deep tissue massages done for over 2 years now, and what she did was neither deep tissue nor a massage. It felt like someone was just trying to jab and poke their way around to make it look like «deep tissue» pressure level. What was worse, was the loud music from the restaurant downstairs actually overpowers the ambience music in the room itself. And, she kept moving the table, yes, folks the actual table! she’d lean on it so much, it woudl creak and shuffle and move and make screeching noises. I couldn’t WAIT for this nightmare to be over.
After I got home, the problem became even worse. I couldn’t sleep coz of the pain in my neck (yes the massage had actually worsened my neck). To fix this issue, I had to go book an appointment with a REAL massage therapist and fork another $ 100 out of my pocket to fix Autumn’s great work!
The ONLY reason I ended up here is coz of a groupon I received. I wish I’d utilized it for a mani-​pedi instead.
I cannot speak for their other services, but, if you’re looking for a real massage adn not the fluffy feel good kind of pat down, do not go here.

Definitely love this place! I went there with a group of girls for a friend’s birthday and they had great service. The hot stone massage was absolutely to die for! It was super relaxing and it was all worth it. The place is beautiful inside and everyone was really friendly. I would definitely love to come back or have gatherings there!

Spa Now was exactly what I expected and more. I heard rave reviews about this place and decided to book a couple’s massage for our anniversary.
I initially cooked my appointment online and they were fast and efficient with accommodating my wants and needs even though it was only 24 hours before hand.
We were greeted with champagne and smiling faces. We were then given a tour of the place and escorted to our changing rooms. They have an ultra– swanky lounge area with dim lighting that eased the mood into tranquility.
My hour long massage focused on all of my tension areas– feet and shoulders. Benjamin did an amazing job. He was able to tell my comfort level without me even saying a word. He could just tell my the tenseness of my muscles when it was too hard. That factor alone put me into a deep coma. I was so relaxed– it was blissful. When he woke me up, I had to rub my eyes open and sleepily walk back into the lounge.
After dressing, we were greeted in the reception area with bottles of water and friendly faces again. It was a great spa experience without the pretentiousness found at other like places.

I had a spa party here early January and I was pleased with the staff and how the event went! The day was just perfect for my birthday. The staff was attentive and helpful. They never let a glass of mimosa run low :) For my treatment, I chose the Hot Stone Massage. It was my first time to get one and let me just say, AMAZING! It’s a superficial massage which is perfect for me since I’m very fragile and fine regular massages uncomfortable and painful.
The décor of the spa is phenomenal. It really reaches out to your inner chi, if I can say that. When you walk in the spa, you start feeling relaxed all over. They have a lounge area where we spent most of our time just relaxing and waiting for our treatments. All of my other guests had nothing but great reviews for the place as well.
I WOULD RECOMMEND THIS PLACE FOR A SPA PARTY, DEFINITELY!
In addition to the great service, they send you a discount coupon… I WILL Definitely BE BACK!
A MUST TRY!

Best Spa in Houston! The reason I came the first time was because I received a gift certificate from a friend. Now, I have had massages, manicures, pedicures, facials. I will continue to return again & again. The spa manager Lorraine and owner Sean are both super-​friendly & personable. They take the time to get to know their clients.
The décor is fab & the relaxation area is super-​swank. Would be perfect for a romantic couples date or a girls spa day. I heard they also do private parties & I’m definitely keeping that in mind for the right event. I often recommend this spa to friends — it’s the best!

I will have to say this is the best Spa in Houston! I have been going to SpaNow since they opened. I used to get my facials from Hotel Zaza at the double the price, but after I found this place I have not tried anywhere else. The whole place is chic– from the lounge to locker rooms and treatment rooms, very clean and love the ambiance. I have been with Tiffany since the beginning, she is very professional and knowledgeable. They use Cosmedix, which is a great skincare line and works magic.

We visit Houston about 4 times a year and Spa Now is always on our «to-​do» list along with our favorite restaurant. The location is good but sometimes traffic is difficult (probably will get better once construction is completed). We love the ambience and serenity. The staff is very professional and we enjoy the husband-​wife massage. I’ve had the micro-​abrasion facial which was fabulous. We haven’t made the Thursday night specials since we live out of town but they look really fun.
We have given gift certificates to friends in Houston and have never had a bad report. We are definitely headed there for New Years

I was in the mood for a massage and went to SpaNow only because I had a gift certificate. I was impressed that I was able to call and schedule an appointment for the same day. Everyone at SpaNow was very friendly and the ambiance was inviting. I was offered a complimentary mimosa while I waited. My only complaint was after showing me to the changing area I was not told where to wait for my massage. I felt a little awkward after I change since I just sat in the changing room. The lounge area previously mentioned is nice and very relaxing. I LOVED my hour massage; however, I was a little shocked that it was $ 90 instead of the $ 55 I expected. I guess they signed me up for the Full Body instead of the Focused Area… either way it was a GREAT massage and experience!

I was actually very disappointed with my experience at Spa Now. I signed up for the «SpaNow SIGNATURE facial 75 minutes $ 110» because of the promo they had on Hawt on Unilocal.
I arrived 15 minutes before my appointment was going to start so that I’d have enough time to change and get ready for my facial. I started my facial at exactly the time I was supposed to. The cleansing steps were very relaxing, but what disappointed me was that the lady working on me didn’t do a single extraction! Now I haven’t had a facial in over a year, and I find it incredibly hard to believe that there’s not a single extraction to be done on me. In addition, after the facial was over, I changed and walked out – only to see that only 55 minutes had passed since I started my facial (which means that the facial only lasted around 45 minutes since it took me about 10 minutes to get ready again and pay). The Signature Facial is supposed to last 75 minutes, so how is it that I start, finish, and am out the door in 55 minutes?
I feel that if a service is advertised to last 75 minutes, then it should last 75 minutes (or pretty darn close to it). It’s not like I came late to my appointment. And it’s a facial — do the extractions! I don’t know if they were trying to get me out quick since I was the last appointment of the day, or if they didn’t do the «full» service since I had gotten a promo through the Hawt on Unilocal.Regardless of their reasoning, I find it unacceptable.

I tried this new spa last week for a deep tissue massage after my trainer punished me for my eating/​drinking habits while on vacation for two weeks.
I liked that the place was able to give me an appointment the same day that I called. (However, since they recently opened, I’m expecting this to change eventually!) The massage itself was excellent, and I will request Viet again on my next visit.
The receptionist really played up the design/​ambiance during my tour of the facility, but the atmosphere felt more like a med-​spa than a relaxation retreat to me. This could have something to do with the fact that it’s located in a strip mall (near Costco on Richmond), and has huge windows letting in a ton of sunlight (I kept my sunglasses on at the check-​in area). It’s definitely a few steps up from, say, massage envy, but obviously below ZaSpa or the Houstonian. Price is a little less than the last two.
Overall, it was a good spa, as long as you’re looking for the right experience — beauty treatment with minimal wasted time. If you want to feel pampered, I’d chose something else.