SignatureCare Emergency Center – The Heights

This place is awesome the staff is really nice and professional. Dr. Boester was my physician and he made me feel very comfortable and at ease the second I met him he was very knowledgeable and walked me through everything that was going to happen I highly recommend this signaturecare facility.

Signature Care has an amazing staff and they took excellent care of me! There was no wait time and I was seen right away! I’m one of th u send people who hardly ever go to the Dr for myself. I don’t even have a primary doctor because I haven’t had a good experience with any of the Dr that I have gone to. When I had an emergency because my blood pressure was way too high I was desperate to find a Dr that’s open on the weekend. I just happened to find Signature Care ER online and I’m sure glad I found them because my friend had the same problem and she went to an Urgent Care on 1960 and was sent home without any medication and was just told to that she needed to go see her doctor. All the staff at Signature Care was very attentive and answered all my questions. They even had a program to help pay for my $ 250 ER co-​pay! I can’t afford ER copay so they just charged me an Urgent Care copay of $ 75! They are equipped with everything needed to take care of their patients. I highly recommend this place! Dr. Michael Hehman, nurse Melissa and front desk receptionist Stephanie were very knowledgeable and attentive! They even called me the next day you check up on my condition!

I had a very great and positive experience very clean waiting room nice and friendly staff I called insurance information was verified over the phone was there within 20 minutes walk through the door and I was seen right away the reception is Olivia was great and very helpful I would recommend this emergency room to anyone

I brought my husband in after he suffered trauma to his eye. At the time I was terrified, wondering if he will be able to see again and how that would affect our life. Drs. Golla and Ngo saw him immediately and not only took excellent care of my husband (he has his full vision back now) but also comforted me. The staff answered all of our questions and even called us the next day to check on my husband. This will be the only ER I use in the future! Great experience! Thank you Signature Care!

I had to go in for a sprained ankle in the middle of the night. I was immediately seen and the nurses, front desk lady, and Doctor were great. Even though it took a long time to get the X-​ray results, the staff were very friendly and they offered us snacks. The results never came in but the doctor did not see a fracture or break. The nurse said she would call if something came up. Otherwise it was just a bad sprain. It’s nice to have an urgent care clinic so close to our home. Great customer/​patient experience!

Amazing! I had to go in a couple times to see them about an ear infection and every single time each person I encountered was so nice a accommodating — there was never a wait and always a warm blanket!

Amazing amazing care! I went on a sat they took me in within 5 mins !! The receptionist was beyond sweet printed out and informed me about my insurance took her time to help me. Nurse was super sweet. The doc was very informative, nice, patient and took his time to see what was wrong with me! Overal I would come here and recommend anyone ! Ooooo and the facility was super clean! And up to date

Great Place in great location. Front Desk, PA assistant and Doctor were very informational. Quick service, out in less than 30min. Will indeed return if needed!

The Signature Care Center was quick and efficient. They were organized and caring. I wouldn’t hesitate to return.

The doctor and the nurses were unbelievably kind and helpful. They were sympathetic to me and did what ever they could to make sure I was as comfortable as possible. Why anyone would not come here to get healed is beyond me. Dr. Grant was the best.

The facility was clean, the staff was friendly and the nurse and Doctor were helpful and understanding.

I was seen within minutes. The staff was very friendly, caring and promptly assessed and treated my condition. Would definitely recommend to others and will be returning.

I’ve used several SignatureCare ERs in the area. They are all beautiful facilities with all the essential medical equipment, not to mention extremely kind and experienced staff. The heights ER is no exception, and it’s location is so convenient. I had to take my young kids there on a weekend when they weren’t feeling well and the pediatrician’s office was closed. There was no wait, the doctor evaluated and worked up my child quickly but thoughtfully. We left feeling reassured and with a detailed treatment plan. Can’t say enough good things about this establishment. I would definitely seek their care again if needed!

No wait and great service by all. The receptionist, nurse, and doctor were all very efficient, understanding, and thorough. Facility was large and clean.

This place is wonderful. They are fast and friendly. It’s in a great location. It was also very clean! I would recommend this place to anyone. They can meet all your needs, do xrays, ect all in one spot. Much easier than going to the ER.

This place was so convenient and easy. I am new to Houston and haven’t found a primary doctor yet, so this was very helpful. Dr. Sylvester was a great help and made me feel at ease about my situation. The nurses were very accommodating and did all the exams quickly. Overall, it was a good visit with no wait time. Definitely recommend this place if you don’t want to wait a couple of hours to get results.