Sephora

I love coming here. I never leave unhappy all the girls and one guy who have helped me are very helpful and know exactly how to find the perfect foundation for my skin along with helping chose they brushes I need.

I wish I knew her name, I tried to read her tag but it was covered by her hair. Charline? Charlize? Something like that. She’s so helpful! I’ve been searching for a good foundation for literally months and have been purchasing and exchanging, trying samples etc but no one has properly color matched me at the galleria and jcp locations. She is literally the most helpful person I’ve ever experienced at sephora or any makeup counter or store. So friendly and helpful with what’s best for my skin in terms of primer and foundation!

This was my first time going this sephora, I must say this is the best location I’ve been at. The stuff here were so friendly & they gave me my space, and not constantly ask if I need help TERENCE, MS. ALLY AND RICARDO were wonderful, this people were the sweetest & really helpful I love this location.

Today was my first time purchasing any make up at Sephora The staff was very helpful with helping me fine I’ll do make up that I mean they also have some great items available at low prices especially the perfume gift set or low as 50.00 I definitely will be shopping to here more.

I love Sephora and I’m a big fan of this location. The staff is super friendly and knowledgeable and they’re not overbearing! They also always give me lots of samples with my purchases! LOVE!!!
If you’re going here only for Sephora, park next to the Forever 21 entrance and you’ll walk straight in next to Sephora.

I love Sephora but this location isn’t really the best. It’s closed in and cramped and kind of messy, the sales associates are also really annoying most of the time. They ask if I need help at least ten times every time I go! I know they are doing their jobs but it’s kind of frustrating.

MY FAVORITE place ever! This location is not the best I’ve been to though I must say! I will say I get annoyed walking into a store and having a bunch of sales associates attack me however, I also don’t like to be IGNORED! I walked around the shop with a confused look on my face waiting for someone to help me find specific kind of foundation & once I got tired of looking, I went up to the associateS (they were all chit chatting in a group) and had to say maybe FIVE times «excuse me can I please get help!!!». When I finally got one of the girls’ attention, she acted as if I was inconveniencing her because she had to actually attend to me. Needless to say I walked out & didn’t add a penny to that stores revenue! Support a rude girls commission?! Uh I think not!

I love not just this Sephora, but the brand in general. The 4 stars goes to the company, who is my BFF!
1. Get a VIB card before you do any buying. It’s free, and the perks are great when you start accruing points. I’m a rouge member, which means that I spend more than $ 1000 a year there (wow…), but the perks I get are amazing… free products, free shipping, free make overs, discounts, etc.
2. You can buy anything, and if you don’t like it, return it! It’s risk free! That’s why I love this place. You can definitely try some crazy things and find what you like.
3. If you find a good make up artist there, then use them! I haven’t been so lucky, I’ve been made to look like a tranny by several MUA, but I still go back in search of the unicorn.
4. It’s a one stop makeup, hair, and body place… keeping it easy.
I cannot reiterate how important it is to get a VIB card and use it! You’ll thank me later.

If you need your makeup done, do yourself a favor and ask for Charline. You can see her usually in big glasses, big lashes, and big a$$es! ;)
She definitely is a skilled makeup artist and loves what she does! You can tell. The only reason I am now VIB Rouge, is because I’ve gotten addicted by her!!!
She knows her skincare, makeup, beauty whatevs, ask her!!!
She’s like my personal beauty consultant!
I’ve seen her work on others and I see nothing but consistency. She knows how to beat those faces!
You need your makeup done for a special occasion, just wanting a transformation on your routine, need new products, wanting to test out new products, etc. come here! Ask for Charline. She’s the beauty studio captain. She knows her stuff.
From lady gaga to Charlize Theron, she can make it happen!
Holllaaaa ;)

I’ve always loved Sephora but never cared much for actually shopping there. Today, I went in to repurchase Clinique Dramatically Different Moisturizing Gel (too bad we can’t review products on here, WOW). Prior to this trip, I’d only bought the 1.7 oz. bottle but wanted a larger size so I asked the first lady I found what the price difference was. She was quick to help, very nice, and all around made it a pleasant experience. Any questions I had, she seemed to know the answers. I wish I’d gotten her name! Anyway, on top of this fantastic experience, they carry almost every brand you could think off the top of your head. Whether you know exactly what you want like I did or need help, this location can serve your cosmetic needs.
Side note: I noticed Holly C.‘s review started with her shopping after a rough day at work and that’s exactly what prompted this trip to Willowbrook today. Retail therapy really works!

I had a rough day at work and decided to browse the mall (not a big shopper at all) and I knew that I wanted to search for a good eyeliner so I went inside of Sephora and tried to look around. I really had no idea what I was looking for, since I’m not the biggest makeup person, only on the weekends really. Two girls passed me up without saying anything to me, then one girl spoke to me but didn’t offer to help. Until finally Jillian (sp?) came around and spotted me. Besides the fact that Jillian was absolutely gorgeous, her customer service was awesome. She really took her time with me to not only apply the eye makeup but to show me how to do so. I received compliments during and after she «played with me». I ended up purchasing more than I intended but I’m OK with it. Great investment. I hope Jillian is at that location when I go back to get more products. Thanx for your patience!!!

I tend to go here alot. I went here the other day only to buy lotion for my dad but of course i walked out with much more. One of the ladies here always helps me, I think she’s the manager, not sure though, she suggested i try on a new foundation from too faced that they just had. i was reluctant but wanted to do it because she always helps me when I go in that store. She got a make up artist to apply it on me along with the muran products, she also made me samples of murad eye cream and face mask to try. Anyways the nice makeup artist girl put on the foundation for me along with the primer powder and waaa laaah… its so much more better than my mac. I hope this foundation doesnt ever get discontinued. i bought some more online just in case becase i’[m paranoid. i’m so suprised i would love the foundation and powder and i’m so suprised i dont look orangy. The make up artist also made me go outside the store with the mirror to see how natural it looks. i love it. I also love the murad oil control product. The staff here is wonderful. They are really helpful. Oh and I never go here on weekends as I hate the malls during crowded hours. I go early morning weekdays or at other rare hours.

The No. 1 rule in business — don’t make it hard for me to give you money. Unfortunately, this Sephora does just that.
One Saturday afternoon, flush with cash in my pocket thanks to a recent bonus, I went on the search for YSL’s mascara. I didn’t want to brave the crowds at the Galleria, so since I was in the area, I popped into Willowbrook Mall. First of all, trying to get someone to help me was near impossible. WTF? In the past, Sephora’s associates were practically nipping at my heels. Not the case this time.
When I finally managed to flag someone down, she told me they did indeed have the mascara. However, she failed to mention that they only had it in gray, not black. Had I not looked closely, I would’ve almost walked out of there with gray lashes. «It’s much more popular than black.» Really? Well, gray’s not me. Sorry. So I asked her to recommend another similar style of mascara. «Umm…» she says, as she looked around blankly. Nevermind.
So, I tried another tactic. Do they have YSL’s Touché Éclat? «I don’t even know what that is,» she says. WHAT?! It’s only the most popular concealer made to man!!! I almost fainted right then and there. Ok, well, if they don’t have that, then what other types of concealers with a brush do they have? Once again, blank stare and a lengthy pause. «Um, I mean, we have several concealers…»
UGH.
I stomped out of there completely frustrated that I couldn’t spend my hard-​earned bonus money. I instead went to Dillard’s, where a nice counter lady representing Guerlain helped me spend my entire paycheck on makeup. Sorry Sephora! You lost out on a huge sale. Big mistake. Big… HUGE.

I had no idea other malls existed except for the Galleria. I’m kidding. I just never went to them. After being totally disappointed by The Woodlands Mall, I just decided that if I want to go to a mall, I’ll just go to the Galleria. Hence, I never go to the mall.
During the Christmas season, I avoid it like the plague.
Someone told me that there was a Sephora at Willowbrook Mall. Now that I’m about 3 miles away, super convenient. I can spend hours in Sephora. It’s sad. I sure as hell DON’T want to spend it in the Galleria location. It’s teeny tiny. The one at the Woodlands is even tinier. So if someone tries on perfume in one of those stores, I compelled to gag.
However, the Sephora at Willowbrook is quite roomy. Definitely not mammoth-​Las-​Vegas or Times Square size but you can get a round without bumping into someone else or feeling the need to gag. The employees are really nice. And I rarely say that. But everyone is super nice and extremely helpful. If you don’t see something on the shelf, they’ll look in the drawers below the display AND go into the back. But maybe it’s because everything is expensive here.
This Sephora is located near the food the court so you can park in that general area. In fact there’s lots of entrances to this mall. I hate parking near a major department and have to walk through that department store to get to the mall.
Minus a star because although Sephora has A LOT of brands (perfume, makeup, skincare products etc) the selection doesn’t compare to what
may carry. Some of my favorite products can only be bought online and that’s such a hassle sometimes especially if you run out of something, you have to wait. I tried Sephora online shopping. Shipping sucks. It takes forever. You can pay for faster delivery but just put that delivery money in your gas tank and physically go to a store. Sometimes shopping online isn’t worth waiting 2 weeks for something.