S & S Exotic Animals

I love this place. I bought my very first hedgehog here. The guy that was working there was very helpful. He showed me the start up cage kit and even let me exchange some things on the inside so that it matched the color scheme. If you need any type of exotic pet I would come here

I bought a Crested gecko less than a month ago. When I got him home I noticed he had a couple of scabs and some swollen toes but I treated them with neosporin. The scabs healed (although they left transparent markings in his skin) but the toes would not go down. He wouldn’t eat for two weeks but, after finding out what flavor Pangea he ate and giving him some Panacur for an internal parasite, I got him eating. That lasted for three days before he stopped eating again. The swelling in his toes spread to his foot which I continued treating with neosporin and regular cleanings. Within a week he had developed more scabs across his entire body and could barely move. I had him seen by a reptile vet who confirmed that he had a bacterial infection that had spread internally, and that was why the neosporin was not doing anything for his external symptoms. I had spent weeks trying to give S&S the benefit of the doubt and, instead, blaming myself, convinced I was doing something wrong. It turned out I had done everything I possibly could but he had had this infection for a long time and that, without being informed of this earlier one, there wasn’t much I could have done. As a result, he had to be put down. It has been a heartbreaking experience and all I can do is warn people to do their research on sellers first, because since this experience I have heard nothing but horror stories from people who went through the same thing..

I got my first sugar gliders from s&s and after 2 weeks the boy got sick (tip: you can’t keep their cage near a window in the winter) I called up there in a panic they had me bring him in but he died on the way up there, they replaced him and were really nice about it which made me feel much better. I call up there whenever I have any questions, they are very helpful!

Awesome place packed full of animals. Clean tanks and cages. Friendly and knowledgable staff. Star tortoises were beautiful and quite a diversity of things. Been here as a kid it keeps growing too.

I stumbled on to the S&S exotics website by accident. I was looking for critters in TX because I had planned a trip there. I have been a reptile, bird and small animal breeder since 1974 and have seen it all. Any way, I called and talked to the owner Suzette. I told her I was looking for breeding stock to add to my sugar glider collection. I was absolutely hesitant about sending that kind of money to some pet shop in Houston. I rolled the dice anyway. She shipped on time and the animals arrived in perfect condition. I was given a fair price for good breeding stock. She has also been extremely helpful with information about getting my USDA license. I say ROCK ON S&S Exotics!!! You treated us right and we are about to place another order.

I got my hedgehog here 2 years ago, even after reading bad reviews on the place. However, i still chose to buy from here because you can’t really find hedgehogs anywhere else. She has been sick since I got her. She had mange and mites when I got her (which i found out after i got her and spent hundreds of dollars to fix). She has had multiple respiratory infections. And now she has wobbly hedgehog syndrome that is progressing rapidly. I have only had my baby 2 years and am already having to say goodbye. Wobbly hedgehog syndrome is equivalent to MS in humans and causes paralysis. It is linked to genetics and inbreeding. This place doesn’t care about the quality of life of the animals they sell. They are just trying to make a quick buck.

This place has so many animals. The people there are very friendly and helpful, and my vet recommended that I come here for my exotic pets and pet supplies. I have sugar gliders and I got one from here, along with a lot of supplies. It’s not too hard to find and they are open every day except Mondays. I’ll be back.

Funny enough rabbits are considered exotic pets. They can’t be bought from a Petsmart like the class pet hamster. I ended up buying a young lionhead which arrived the day before from the breeder. He had a nice coat, looked alert, and was litter trained. I made it clear I’ve owned rabbits before so the staff didn’t bother pushing food and supplies on me. As a tip, most retail cages are overpriced and too small. There are better and cheaper alternatives out there. Be prepared!
Their animal inventory changes so they may not carry what you are looking for at that time. If you are looking for something specific I suggest calling before driving 20 miles outside of Houston only to be disappointed.
Cons:
–The animals are not housed in their respective ideal conditions. I visited at the beginning of summer and the interior was warm and stuffy. Imagine what it’ll be like in full blown summer heat. Rabbits can overheat and a majority of them were lethargic due to it.
–All animal sales are final with no refunds. They advised if health issues are found within 3 days after purchase through a vet the animal can be returned. After that, they’ll work with you on a case by case basis. Basically there’s no guarantee, it’s at your own risk. Thankfully mine is healthy, but I imagine this isn’t always the case.

This is the place to go if you are ever wanting to buy a hedgehog, sugar glider, or even a prairie dog. They have a very wide selection of animals you wouldn’t expect a pet shop to have like lions, scorpions, geckos, alligators, turtles, and way more.
The location is… interesting. It is nestled in the middle of a neighborhood and you have to drive through a ghetto area of town to get there. It was a very interesting drive to say the least, and it gives me more appreciation to my GPS.
The price of the animals were OK in my opinion. We ended up purchasing a 9 week old hedgehog for $ 100. I’m not sure how other places sell for but it didn’t seem that pricey, especially since you can’t just go to a Petco and buy one of these. The only things that were expensive were the equipment, which is where I think they make the most profit. The smallest cage size they have is $ 45 and with the bundle (to save cost) would be $ 99 which included everything you needed such as food bowls and little hut. Well, each little food bowl costs $ 7 and the plastic hut costs $ 4 which should really be a lot cheaper. We felt like they were pushing us to buy the extras like pin stripes on a car. Oh well, a business is a business.
The service was pretty friendly. There was an employee that worked there who was dressed in shorts and old white t-​shirt who helped us out a lot. He was friendly, patient, knowledgeable, and helped us with our purchase. The other few ladies there did not care as much. Everyone there dresses in normal clothing and don’t wear name tags so you won’t recognize who to ask for help for until you see them cleaning and feeding the animals.