Rover Oaks Pet Resort

I have been taking my dog Vanity who is a yorkie for grooming and when i say lets go get a bath she runs for the door and wants to go. She loves being here and loves her groomer
Staff is friendly and they love seeing her.

Paloma always returns from Rover Oaks looking spiffy and ready for anything. She smells good, is fun to pet, and — after a tooth brushing — check out that smile! At Rover Oaks, they do a thorough job, and keep this somewhat nervous dog calm at the same time. The little kerchief is a cute memento from the visit!

I first started taking my dog, Natsu, to Rover Oaks for almost a year, both for doggy daycare and pet lodging. He enjoys being able to go to daycare and play with other dogs and run around. He really does enjoy going and that’s what really matters to me.
The daycare has both a small dog area and a large dog area; the small dog area is concrete, fenced in adjacent to the large dog area. Both areas are covered, so it protects the dogs from sun and rain. The large dog area also has an open grass area for dogs to freely run in and out. The grass is astro-​turf, so there isn’t mud if it is wet. No muddy puppy to pick up. Natsu was put on a waitlist before we were regulars, but it didn’t take too long. While on waitlist, I called ahead for any opening spots for daycare about a week in advance and we usually got in.
Pet lodging is also great, but a bit competitive for weekends and especially for holidays. I would definitely recommend calling in advance by 2 weeks or a month. It’s hard for spontaneous trips or emergencies, but you could get lucky. They offer different packages to go along with the stay. They have a gold package that includes extra pee times, a bed time treat, day care or 1-​on-​1 time, and bedtime stories. You can also add grooming for the end of the stay.
There was one incident where Natsu came back from lodging with diarrhea. Most likely he got an infection from another dog in daycare. Understandably, this happens as fur children will play and share germs. While they have a vaccine and health policy, they also include a pet warranty (mandatory fee per night) in such cases. I was able to show proof of Natsu’s vet bill and receive $ 500 compensation for the ER visit. They even sent him a get-​well soon card, which shows they really care about dogs and customer service.
I know other folks may have had bad experiences, but don’t let that deter you from giving them a chance. Go on their lodging tour and get their first-​time customer passbook for coupons. Everything they do is in the best interest of your pet, so it’s worth the money.

I love this place so much. My puppy goes here for daycare on a regular basis, and we board him here, and they’re both great experiences. This place really takes care of the dogs carefully. My dog comes home every time happy and clean, and can’t wait to go every day. The staff are extremely nice and friendly, and clearly care about the dogs and their safety and well-​being. I highly recommend this place.

After requesting info online and also receiving a call from someone pitching the different options, turns out they didn’t have availability for the dates I had requested online. Why would you call a customer and intentionally waste their time? I went and viewed the facility a little over a year ago and received about the same level of service. The associate who showed me the facility was very accusatory during the visit saying that we didn’t understand the type of vaccinations needed for boarding. We do and we utilize boarding at other facilities in the area. We viewed the inside and outside building… yes it is an outside metal building with no insulation but they will tell you it is an inside building. I really wanted this experience to be different but the quality of service at Rover Oaks is less than one star!
After reviewing the other comments I also wanted to add that I requested a quote in writing but was told you don’t provide any prices in writing. Having a quote that details what you provide and how much things cost could help reduce some of your customers frustration… also your competition will provide quotes!

Recently finished the Good Dog Manners training class with Alexa and it was great! She provided us with so much great information and feedback, specific to each dog’s strengths and weaknesses. Her teaching extended beyond our classroom time and she was always sending us relevant literature and resources to help us with our dogs at home. I highly recommend this course with Alexa, it was very clear that each and every dog significantly grew and improved over the 7 weeks of classes.

I have trained one of my dogs — Kali, a reactive chocolate Labrador — with Rover Oaks, specifically with Alexa. She did an amazing work teaching her, only in ten days, the basics (auto-​sits, loose leash walking, etc.) and coping behaviors. She gave me, in person and by email, daily feedback and information about how Kali was working. Including videos!
Now Kali has a solid base and better behaviors. We still have work to do but with the alignments that Alexa gave me is a lot easier and funnier go outside with her.
Beside that, all Rover Oaks personnel is very kind and friendly with pets and their owners. Top-​notch service. I strongly recommend Rover Oaks training services to everyone.

Sherry is AMAZING! I’ve been all over Houston searching for a regular groomer for my corgi, but for one reason or another they’ve never been able to deliver the cut I want. Sherry got it perfect on the first try! I can’t wait to be back! This is the only groomers I’ll take my fur baby to from now on!

My dog is very very social and loves being around other people and dogs so I chose Rover Oaks when I went out of town last November. I was told they were booked but would be able to take him if I upgraded to the special «puppy package» which included a treat and extra one-​on-​one playtime. It ended up being pricier than other places (around $ 200 total for 5 days) but I went ahead and did it.
Fast forward to today, I made an online reservation for doggy daycare and was informed that he would need a temperament test. I call to clarify, since he’s already boarded there before and was informed that he had been left ALONE most of the time, with the exception of bathroom breaks and the short one-​on-​one play sessions.
If I had known in advance I NEVER would have boarded him there. The website even states under dog boarding «group play in doggie daycare», which is a LIE. I was completely disgusted and the person on the phone wasn’t even the least bit apologetic. I will never come here again but instead will board him where he is able to play in doggy daycare while I am gone and there are cameras so I can look in on him instead of relying on their fake «report cards». Now it makes perfect sense that he was so clingy when I got back since he had little to no interaction for most of his time at Rover Oaks.

We were watching the training video’s Amanda gave us in June and were reminded of how top notch Rover Oaks is. We had a very long vacation (over 2 weeks) and absolutely no concern about the well-​being of our dog during this time. He was able to go to doggy day care, get training with Amanda, and we received frequent updates of his status. They also post a lot of general pictures on Facebook that kept us entertained looking to see if we could spot him in them. The amount of space and cleanliness of the facility is top notch. Most importantly the staff were courteous and professional. We were really impressed with Amanda’s training, patience and instructional video’s she provided us to learn to reinforce. Strongly recommend Rover Oaks to anyone needing boarding, training or doggy day care.

Bad experience with grooming. Forgot the nail trims I paid for. Email correspondence has become very condescending — these were emails on boarding and training. They have a nice facility but there are other places just as nice but I don’t have to deal with the attitude — communication is more helping than «why are you bothering me».

Rover Oaks is amazing! We have used the Houston location’s Pet Training/​Boarding for when our dog was 9 months old, and again when he was 2! We were nervous the first time dropping him off, but after seeing how well he did and seeing how big and clean the facility was, we knew this was going to be a perfect fit for him with future visits. Monica is EXCELLENT, very professional, and did an amazing job with our dog! We feel so happy and confident knowing our dog is in such good hands, and are very happy to refer our friends to Rover Oaks as well.

I called this location attempting to have my 4 month old 25 pound black lab mix puppy evaluated for doggie day care. I was told since he was under 6 months and considered a large breed (according to them) that he would not be accepted for day care or be evaluated. I find this information strange and also important to know before trying to attempt to send your pet here.
I was immediately turned off by the staff’s inability to answer questions with confidence.

I did the Beginner Agility course taught by Amanda Rietheimer with my dog. I have also done private lessons with Amanda, so I will review her as an instructor and then the class overall.
Amanda is an awesome teacher. She is great at teaching you how to be a better handler and at adapting her teaching to your dog’s needs. She is very positive and encouraging and my dog absolutely loves her. She taught me how to read my dog’s cues and how to use that with our manners training.
The agility class was a ton of fun! I could tell my dog really enjoyed it and it was good for our relationship to work at something together. The course introduced us to different agility obstacles and at the end we were able to run through the course off leash. I was really impressed with how much my dog and I learned in the class. Amanda did a great job of teaching us and was able to cater specifically to the training needs of each dog/​handler. I highly recommend the course and plan on taking the intermediate agility class also.

I would like to give more stars if i can! Friendly and nice staffs with great dog park in resort. My puppy is always satisfy when he backs home. No dirty (always smell good lol). They give us some tips to control him when walking (he is a jumper).

I brought my lol pup here a couple months ago for the first time. My boyfriend and I were really nervous letting him stay anywhere but I’m glad we chose this place because he was in good hands.
This place is massive!
He stayed in a 6×8 fun which is more than enough room for him. It was about $ 33 a day. This basically included 3 walks and feeding. They have their staff walk by and spend some time with him from time to time.
I called the 2^nd day to see how he was doing and they were very descriptive.
They sent him home with a little report card showing how he did during his stay.
This place is super clean like u wouldn’t even think there are hundreds of dogs there!
The only issue I have is that since then I have tried to get him at either this location or even the Katy one and they have had a wait list and haven’t been able to board him.
Besides that they are very kind and caring and I definitely felt comfortable with him there!

This review is for training classes at Rover Oaks — we graduated our dog from Good Dog Manners are were very happy with the facility, trainers, and results. Facility is clean and there always seems to be lots of people around, which I can appreciate if I consider boarding in the future.
Trainers are dedicated your individual progress and are available to answer your specific questions before/​after class/​via email without hesitation. Like with any obedience/​behavior class, the results are based on how much YOU as the owner put into what you learn from the trainers — we worked really hard on what the trainers suggested and experienced amazing progress.
It was very easy to work with the training managerial staff to initially sign up, and I think the value for the classes is on point. I would sign up for any of their other classes in a heartbeat!

My dog, Duchess, and I had a great experience. We did both private lessons with Monica and the Good Dog Manners class with Hayley. Both were great at what they do.
Facilities are nice, easy access from most parts of town and very friendly, professional staff. Hayley was able to work with even the most challenging dogs to help them learn essential training skills.
I would highly recommend Rover Oaks’ Good Dog Manners class.

We have nothing but great things to say about Rover Oaks! We have actually brought our puppy to both the Houston and Katy locations. At the Houston location, we participated in the Puppy Class and Good Dog Manners classes. The classes were small in size which allowed for better individual attention and the educators were very knowledgeable. Our puppy benefited from attending these classes, although it is important to know that these classes are not intended for socialization.
At the Katy location, we brought our puppy there specifically because they had a puppy day care program. Our pup was initially very shy so it was important to us that he was socialized around other puppies. After a few visits, our pup definitely improved socially. I would highly recommend it. I’m not sure how it is now, but I do hope they add this puppy day care program in the Houston location because it was quite a drive to bring our pup to Katy.
Overall, we have been very pleased with our experience at Rover Oaks. Should we ever decide to do doggy day care, this is our choice.

I absolutely recommend Rover Oaks to anyone who needs to board their pets. I was really worried about my old, blind and deaf pug because he gets pretty restless in a new environment. We had also just moved, so I let the staff know how especially stressful the weekend might be for him. Jennifer, the night manager, wrote me the sweetest email giving me a report on Trevor over the weekend which helped me know he was in good hands. The friendly front desk staff, too, (wish I could remember all their names!) were also amazing. They even gave us a surprise photo of my dog since we were first-​timers! Rover Oaks is worth every penny, and next time I need to board my dog overnight or during the day, this is where we will go. Highly professional and highly recommended. Thank you, Rover Oaks!!!