RediClinic

I love this clinic. had an incredible experience

Myself and two other women, one with her child showed up 30 minutes before the clinic opened. And two women came in late for their appointments at 8:00 and they still pushed us back to cater to them. Its a walk-​in redi clinic. If you want to make appointments go to your regular doctors office. It’s infuriating. They just started their online appointments a few days ago and they’ve openly voiced that they’re having issues with the system and no where in the building does it advertise the online appointments or appointments at all. The woman who has her child said she tried to make an appointment and the website wouldn’t process her information. My family has come to this clinic for years walking in before we had to go to work getting seen first come first serve. No thought about it after this time I’ll just make an appointment with my physician if this is how’ll they start doing things, and I think I can speak with for the other women who were here early as well.

I dropped in because my doctor was on vacation. Very clean, very professional. The nurse I saw was very thorough. I was impressed. If I get sick again then I won’t hesitate to stop by again. They take a bunch of insurance so my visit was $ 20. They are open 7 days a week!

I don’t have a primary care doctor just yet since still new to Houston and I needed to see a doctor asap to get medicine for my allergies. When I first arrived, there was no one at the desk for about five minutes. One of the employees finally came up front and was courteous. I noticed where they accepted BCBS of Texas but mine is based in Illinois because of my company’s headquarters. After asking if it’d be accepted, she said she wouldn’t know until after they bill my insurance. Only God knows what the outcome of that will be because I’ve had issues where my insurance will be accepted but there’s one small thing that stops the visit from being covered. Moving on, the nurse kept mentioning the flu and asked if I wanted a test but I knew it was my allergies based on the symptoms and past experiences. After prescribing me medication, the process was pretty quick for her to check me out. I will come back if future situations deem necessary.

Not usually in the habit of writing reviews, especially the kind that’s unfavorable. I Walked in, nobody was at the front desk for 5 minutes, filled out the sheet and the form there and the nurse showed up. She said there is one person being seen and two people in front of me shopping at the grocery store so the wait is 45 minutes to an hour. I asked if I can sit around perhaps one of the shoppers/​patients runs late, which according to her was impossible. Then she asked me to give her my ID and insurance card. On the form it had said to present ID (if applicable). After giving it to her I asked what if someone doesn’t have an ID card in which she responded that they can’t see the patient! Isn’t the nature of healthcare providing care for the patients instead of singling them out?! At last she asked me how I was going to pay, which after stating by card, she wanted me to swipe it for her which I said I’ll pay after being seen and she said we refuse to see patients without paying us first. At that point I decided to refuse being seen by them!!! ;)

I came here because I was experiencing what seemed to be an allergic reaction in a rather embarrassing area. The nurse couldn’t even be bothered to so much as look at the affected area and instead insisted that because I’m a 20-​something gay guy that I most likely had an std and that she wouldn’t be able to do anything. I later visited a real doctor who assured me that my suspicions were correct and it was just an allergic reaction to a material in some new undies I recently purchased.
TL;DR — Come here if you want to be denied service and insulted based on your sexuality.

I have used this location for several years but no more! In Feb, we thought my daughter might have strep, so I checked my plan and they are listed as in-​plan BUT it now appears that one of their doctors or nurses was not actually signed up when my daughter saw her (insurance company says they were in-​plan 3 days after they treated my daughter). Starting in Sept, RediClinic began to send me random emails asking me to log in to their website, but I couldn’t get the website to work. So, without ever actually communicating with me, RediClinic has now sent the account to collections! I can’t get in touch with anyone at RediClinic– I’ve called, tried to use their website, nothing works like it should. I’m done with these jokers. If I can’t rely on your doctors to be in-​plan, even when I verify it with my company and hand over my card for the $ 25 co-​pay, then I will just wait and see my family provider whom I KNOW will be in plan and I won’t get surprise bills for hundreds of dollars more than 8 months after the visit.

3 hour wait and rude receptionist. I think redi means we will get to you when we get to you and don’t bother us in the mean time.

One star because I can’t give no stars. This woman behind the counter is more concerned with someone other than my wife who is standing in front of her trying to get her information straight in their system.
The only time my wife had her undivided attention was when she asked for payment.
This place is ultimately a joke.

I love this little clinic inside HEB. I’ve been coming here for the overt few years for minor things, or when my regular doctor isn’t open, and they are very convenient. Feeling crummy after work, but it’s 6pm and your doctor closed at 4? Redi clinic is open and ready to help! They accept most insurances, and the staff is friendly and caring.
The nurse on staff is able to write prescriptions, which you can have sent to your pharmacy or filled at the HEB pharmacy, whatever is easiest for you. I appreciate that they can send the prescriptions electronically, so that if you need to go someone else and pick it up like me, it’s ready by the time you arrive.
The clinic is for walk-​ins, so you may have to wait for a while depending on how many other sick people are in front of you, so bring a book, iPad, or something to distract you if the wait is long. Call ahead of time to make sure that they’re not at lunch, as they’re closed for about 30 minutes during that time.
I always come here for my minor medical needs, and will continue to do so.

STAY AWAY FROM HERE. My husband and I had been feeling ill over the last week and came here on a Sunday morning since it seemed convenient. The nurse was friendly, but Dr. Sandra Owolabi was so unprofessional and extremely rude.
She is extremely contradictory in her statements and said things like, «I will bet you that you do not have strep throat,» but then say, «Why do you not want the strep test?» The way she spoke to us was extremely demeaning and insulting. She could not prescribe or suggest any medicines to provide relief. And just FYI, if you do have strep throat, they will not give you antibiotics until after they receive the results of the test, which takes 3 days. In our case, we did not get the results until Thursday night which meant it took over 4 full days.

I came into this RediClinic on Saturday complaining of 103.5 degree fever, chills, headaches, sore neck and shoulders, pain when swallowing, and a general feeling of weakness and fatigue. The PA performed a perfunctory examination of me and didn’t ask any further questions about symptoms than what I had written down. She took a flu test, which came back negative, and then told me to go home and rest. I said my lymph nodes were the size of golf balls and I would like an antibiotic, so she prescribed me Amoxicillin.
On Monday, RediClinic called and left a voicemail saying thank you for chosing RediClinic for your healthcare and we are sure you are feeling better. Actually my fever had not abated in the slightest and was actually fluctating around 104 degrees. I was getting worse and considering going to a hospital to be placed on an IV.
Thankfully I went in to a real doctor and was diagnosed with tonsillitis, which can lead to Rheumatic fever and other heart problems if left untreated. Had she taken extra time to ask a few extra questions she would have realized this was a matter not to be taken lightly.

Bottom line: they will see you and give you a scrip, but if anything goes wrong with that, they are very unconcerned about following up on it. They don’t want to follow through if things don’t go exactly right with the pharmacy. Once you leave the clinic, they’ve moved on to other patients.
After I took my sons to Redi-​clinic, they offered to submit the prescriptions electronically, but the scrips for one child were sent to a completely different pharmacy than the one I requested, and the other never arrived. I called CVS, who blamed Redi-​clinic, and Redi-​clinic, who blamed CVS. It took a while to sort things out, and I believe the problem lies with Redi-​clinic. They submitted the prescriptions several times and nothing happened, so CVS asked that they call them in verbally. I called Redi-​clinic, where I was told that «they didn’t have time to do that» because «they had patients waiting,» and accused me of «being difficult» and «pitching a fit.»
I didn’t raise my voice or use unprofessional language, so I guess persisting in trying to get my kids’ prescriptions filled constitutes «fit pitching» at Redi-​clinic. This is not a charity clinic — I paid for my children’s visits — and I did not like being treated like a burden and an inconvenience.

This is a great clinic when you don’t feel well and need to see someone ASAP. The nurse was extremely friendly and the PA was very helpful. It is walk in only but the wait wasn’t very long — perhaps 45 minutes. Definitely would go here again. They can write perscriptions and the HEB pharmacy was great in filling them quickly.