Quality Hand Car Wash

Owner was not friendly borderline rude. Wanted to charge more for a truck and an additional charge because the tires were a little muddy. 70 for a wash and interior wipe down. No dude. The place on memorial near hungrys was friendly, nice, fast and 40 for a wash and interior wiped down.

The Worse customer service ever ! The «owner «was rude and do not recommend this place to anyone. As an entrepreneur standpoint, his attitude was terrible. Not impressed with his response for a simple question about prices. It’s better off going to another hand wash place and with better service. I’ll be sharing this same info everywhere to my thousands of followers as well as key customers. Houston has many other options when it comes to getting their cars cleaned. This place lost 5 customers.

Now a day later the inside of my car smells as if it was cleaned with a dirt rag!!! I’m beyond disgusted!!!

I took in my son’s Honda Fit and paid $ 125 for a complete wash, wax, detailing, the whole works. When I went to pick up the car, I noticed bug splats still on the front. They had recently returned from a road trip, so sure, there were bugs. But what kind of complete wash and wax job does not get off the bugs?
I went back in to ask if they had really washed and waxed the car, and they assured me that they had. Then they sent a guy out with a towel and some stuff in a spray bottle. He sprayed and wiped at the splats for a couple of minutes, and accomplished nothing that I could see. While he was doing that, I looked closer at the «wax job». Frankly, it looked like it had been washed, but not waxed at all. The surface did not have that freshly-​waxed feel. I’ve waxed many cars over the years, so I know what it should look and feel like. And water should bead up on it in large beads and skate right off the surface. I drove it home in a light rain, and when I got there, there was essentially no beading at all, or just what you’d expect from an unwaxed surface. My guess is that if they did any waxing at all, it was just something in the rinse water.
If it dries out this afternoon, I think I’ll clean and wax HALF the hood and bumper and take it back to show them the difference. Whatever they did, it wasn’t worth the price I paid by a long shot.

I try not to give low review to businesses. I understand the struggles of running a small business. However, most businesses would improve over time but not this one. 1. They have a sign outside showing that its a hand car wash, but when you bring your car it’s actually a broom brush carwash. So, if you’re planning on bringing your BMW, Lexus or Mercedes expect to see scratch marks all over it from the broom brush. 2. The service is very slow due to the low number of workers. The lady that runs the place obviously cannot keep the staff happy. How could she? She doesn’t even know how to deal with customers. Only one person vacuuming, two people washing and one person drying. And that is on Friday & Saturday, the busiest day of the week for car wash.
If you looking for a car wash I would recommend driving somewhere down on Westheimer. This place needs new management. For the area that they’re in this should be a top notch place with excellent customer service. Maybe a quality car wash chain will buy them out one day. Let’s hope :-)

The car was completely clean — I only found one area that they missed, the inside of the bracket holding the door mirror on was still dirty. Other than that they did a great job of removing all the insect build-​up on the front of my car, and the other imperfections on the outside. The seats do stink of the chemicals that they put on, as another reviewer has stated, and it’s still as strong a week later. The seats are not hard though, just stinky of the chemicals.
My main complaint (three stars) is the service: They didn’t call me back to let me know the car was ready. They said I gave them the wrong phone number (seriously?) The guy that wrote down my phone number did put a 4 that looked like a 9, but close analysis showed that it was meant to be a 4. The caller-​back simply didn’t bother trying to figure out that it was a 4 and not a 9. Meanwhile, I forgot to call them until 6pm, by which time they were closed. They did put the car in a garage overnight though, so I was thankful for that.
When I picked up the car the next day (after taking the bus to work…) there was no mention of the mix-​up. I was expecting them to say something at least.
Also, the car mats in the trunk were wet as the other reviewer mentioned as well. I don’t know why they couldn’t dry them.
Summary: the detail was a very good job, spoiled by the wet mats in the trunk, the stinky chemicals and the poor attempt to reach me. If you can fix these areas, people would then focus on the otherwise good job you do on their cars.
This is a genuine review.

Yesterday May 8, I rush to this car wash. I requested for interior and exterior detailing. I was charged $ 30. My vehicle wheels were still dirty. my inside panel still had dust and scum… no armor all… no shine… I came back to tell manager about my findings and lack of quality service and she got rude and told me to read the sign… they do not put armor all to interior… Well, what the heck is being done when I requested interior front panel to be cleaned.

Nothing beats getting a good hand car wash, which is why I’ve sidelined my other «go-​to» car wash ever since I found out about this place. I’ve been coming to Quality Hand Car Wash now for about 8 months and have had nothing but satisfactory results! They keep my whip squeaky clean so quite naturally that keeps me coming back.
I always get the Hand Wash Wheel Deal for $ 24.99. I like this deal because aside from getting a really good hand wash you get interior/​exterior cleaning, wheel & tire cleaning, and tire dressing. They offer a lot of other packages too but this particular one gets the job done for me so that’s what I stick to. Time is NOT of the essence here so if you’re in a rush you may want to reconsider. Expect to wait at least 30 minutes for your vehicle to get washed and maybe an additional 15 minutes for them to wipe it down and clean the inside. This is not a «get in get out» type of car wash which I’m cool with because it lets me know that they pay attention to detail and get the job done. I can recall one time I was there getting a wash and one of the guy workers (Greg) came and asked me if I park my car near trees. At the time I had been. He warned me to start parking elsewhere if possible because I had a lot of tree sap on my car and explained how that could eventually ruin my paint. He then assured me that they cleaned all of it off and I was good to go! Now that may not mean much to some but to me it was a big deal being that he took out time to come find me to tell me that. I was very appreciative of the advice and from that day forward, I never parked near those trees again. Good lookin out Greg!
As far as discounts, if you check in with your Unilocal app they do have an offer– YAY! You get $ 10 off a detail package OR $ 5 off any car wash package. Apparently the cashiers aren’t aware that this discount exists because every time I show them the coupon on my phone they always have to go find a manager to see if they can honor it. And although they always do, it’s kind of frustrating to have to wait to see if they will let you use it. I love a deal, even if it is just $ 5 off so I suck it up and wait every time. Definitely sign up for the Loyalty Club Program if you become a regular– it allows you to earn points towards free car washes and detailing services. I can’t vouch for their detailing services because I haven’t had anything that extensive done just yet, but so far I’ve been very satisfied with the car washes. I will continue to be a regular as long as they keep my baby shining like new and continue providing great service!

Almost a year later and I am still driving around with ruined leather seats in my Porsche due to this incompetent business. A new leather seat costs $ 1300.
If you have an expensive car and value it, NEVER go here! Their uneducated minimum wage workers have no clue how to deal with leather seats.
When I picked my car up the floor mats were in the trunk and the interior was WET, not damp, but WET with some crappy soap. It took weeks of sitting my car out in the sun with the top down to get rid of the smell. AVOID THIS BUSINESS!

Great service by the lady that works up front… All looked great with the wash and detailing but when i picked it up i drove back to my shop and open my doors to get a closer look and as i go to open the passengers door the handle it comes right off with ease. I wouldnt be so pissed if they would have told me about it instead of just trying to glue it together and lie about it when i go back to confront them. Yet nothing done they just deny it… I open my center console which is supposed to latch closed and what do you know the clip is gone so now my middle console no longer stays closed… This is by far the worst place ive gone.
So much for spending $ 110 on an interior detailing.

This is the first time I have been back since new management took over the old Car Masseusse location. Although the remodel looks great, the quality of the work is not the same.
I was told $ 19.99 was the cheapest wash (through when I went inside I saw a sign for a wash and go for about $ 8. Maybe the sign was old). Either way I wanted the interior to be vacuumed, wiped down and the window’s cleaned so I was willing to pay more. There was a crew of at least 3 people on a Monday morning with no other cars around. The crew did a good job on the outside but aside from a decent vacuum job, the interior was barely touched, interior windows still dirty. I don’t expect the world for $ 20 but I do expect more than I got. I may try them again but I will do a careful inspection before I take the keys back and drive off.

Very pleased with Quality Hand Car Wash. Visited today for $ 49.99 wax on my black Mercedes… Looks spectacular.
Also gladly paid an extra $ 10 to have honey comb rubber mats in the front power washed. They look new. I’ve spent hours power washing myself for less satisfying results.
Have been taking my vehicle to another hand wash facility… I’m now sold on this business.

Horrible service, rude staff. I have been coming here for a while but the last two visits were disappointing. The new supervisor on site refused to honor the $ 5 off ANY car wash as advertised on Unilocal.He said that «that’s wrong» and didn’t even try to keep a loyal customer. Last time I came there he came up with a new rule that the 24.99 wash doesn’t include wiping of the seats (not conditioning, just a wipe), and that I have to pay 49.99 for that to be done. He obviously doesn’t care about customers and this is on a slow day with only one car In front of me. Good luck running the business down to the ground, sir.

This is one of the newer car wash places in Energy Corridor. They are always packed which makes me wonder why no reviews but hey I can’t complain. They took care of my car and the owner isn’t sitting behind the register like most of these places he was actually working with his crew.
I do know they have some comfy red leather couches I damn near fell asleep waiting for my car. No worries I woke my self with the selection of Keurig coffees, they had complimentary wifi and tv too.
Hey I’m not going to do to much talking just check out the pictures of their work

Wow! Forget Mister Car Wash or Bubbles! For $ 30.99, (includes $ 1 extra for SUV) minus another $ 5 for the early bird special, I got a great detail service. The classic hand car wash includes: removing bugs, drying with micro fiber towels, window cleaning, dust dash, door pan, cup holder, vacuum, interior leather condition, and carnauba spray wax. But what I really got was a business that paid attention to the details and didn’t require a micro-​manager (me) at the end to check up on what should have been done. The lobby is clean, well-​lit with many windows for an easy view of your car, complimentary Keurig, and a variety of snacks for purchase. Beware though that this place takes time! There weren’t any cars ahead of mine, so they got started right away, and this detail still took almost an hour. For $ 25.99, sign me up on a regular basis!