Q Nails & Spa

I have been here a couple of times before, but unfortunately Friday was my last time. I came into the spa and told the technician that I needed a pedicure and refill. I was asked to sit in the chair and they ran the water for me to soak my feet in
Nobody ever asked me what type of pedicure I’d like, I literally had my feet soaked in water for almost 30 minutes before an inexperienced nail technician began my pedicure. They treated me poorly and tended to two customers that came after me which I was really upset about.
I mentioned that I had a 3 o’clock appointment, but the nail tech still decided to tend to her regular because she had to be at work.
My pedicurist didn’t know what he was doing and I literally got up and walked out of the salon. I was livid at the poor poor customer service that I received and was NOT going to pay for such a terrible job.
They were too busy that day and instead of telling me to come back at another time, they took me anyway knowing full well they could not accommodate me.
Customer service is very important to me, and it’s a shame that even after all my complaints, none of the employees tried to fix the problem. That speaks volumes about their business and how they handle their clients.

I got my first acrylics with Leslie about 4 months ago and have been coming to her ever since! She makes sure that you are satisfied with your nails and perfects them to your liking! Mary has done my nails a few times and she’s very skilled and sweet! I’ll definitely be back again :)

I love coming here. Every nail technician is talented in there. Every time I come they are patient and take their time. The prices are reasonable! $ 20 basic pedicure and $ 25 full set.

5 stars for super nice staff, excluding the pushy, inpatient, and semi-​rude male manicurist.
I loved Mary, she was super sweet and funny. Also, she had really cute nail art on her toes, which she said Jenny (also sweet) did, so I may look into that in the future.
There were 2 annoying and somewhat sneaky things I didn’t like there, which may result in me not coming back:
1. They try upselling additional services that would come with a pedicure anywhere else where I’ve been… Ex: Heel scrub-​Not like intensive or focused heel scrubbing to ensure they are smoother than a baby’s bottom, I’m talking just a didn’t type of heel scrubbing device… Really? Not to mention offering nail art, eyebrow waxing, more expensive pedicure types, etc. It’s really annoying to me. I ask for what I want, so if I don’t ask for it or any recommendations/​suggestions, just leave it alone…
2. I felt like they may have been trying to play my family and I (grandmother, mother, and myself), because due to a young lady not being the best at polishing nails (it looked like someone 4 year old brother did it) and due to the majority of the staff flocking to my grandmother about how young she looked and blah blah blah, we ended up being serviced by 7 or 8 people in some way. Which is fine I GUESS?! Until time comes to pay and everyone is looking for their own tip… I’m sorry, but no one ASKED for all of that…
So. As a result, I plan to stick with my other nail place that is somewhat out of the way driving-​wise and more expensive, but it’s worth it. I’ll keep this place on my last minute list…
Oh yeah, two fingers and started chipping 4 days later and I got a Shellac mani…
Ok maybe I just won’t come back here at all…
Maybe my rating should have just been one star then…

This was my spot for eyebrow waxing but the past few visits have been very disappointing :(I came in for Mary but Mary suggested another lady since she was pretty tied up, so I accepted. The lady went through and did the waxing and handed me a small mirror – without even plucking/​trimming or wiping off the excess wax! I let her know and she seemed very annoyed. I hate to be that customer but I felt that it was a pretty standard request when it comes to eyebrow waxing. She went back and ‘plucked’ but took none of the stray hairs out, just pinched the crap out of my skin. I’m going to have to try some other places in the area.

I got a full set here, the shape was done nicely but it was not clean underneath, I have a bunch of the dried powder under and on some fingers it is even visible from the front. During the filling process she cut my skin on one finger and the whole filing down my nail process hurt. Their credit card machine did not work I had to go get cash. Employees are nice not sure If I’ll come back.

Skip this place. Few colors, no massage, little service. Not a fan. No idea how it had a 5 star rating before, but I’m certainly glad more people are agreeing that recently, the quality is subpar. The manicure that I got was sloppily done and uneven. The pedicure looks fine, but there was no massage included. There are many better salons within the area in this price range, so definitely avoid it.

Not sure how this place got so many stars and great reviews. It tricked me into giving it a shot and it was fugly. The service was exceptional. And that’s where it ends. My nails looked like it was painted by an 8 year old. I had to redo it when I got home. My deluxe pedicure was blah. Should have just gotten a polish change instead.

Recently tried this place out not sure what all the great reviews are about. This place is simply mediocre. Don’t get me wrong I would go again however, the reviews set my expectations very high. The place appears to nickel and dime you for every little service. The place is just ordinary and ok.

I’ve gone here several times. It is hit and miss. Most of the times I am very satisfied, but one of the times I didn’t get a very good nail lady. I would recommend it to friends– I believe the woman I like to use the best is named Sarah.

I travel all over different states and have gotten my nails done in so many places. But I always manage to come back here. Staff is friendly, professional, and most importantly clean. They are so detailed that this is the only place I will only get my nailed done even though I live 20 miles out. Highly recommend this place.

This was my second time visiting and the service and the whole experience was even better than the first. I got a pedicure and she did a good job; it was so relaxing. I will definitely go again.

I was pretty impressed by their work. And it’s only $ 25 for shellac! It’s a great location and you probably won’t have to wait long.

This was my second visit here. My first visit was over a year ago, and I noticed this time that they had a sign that stated they were «Under New Management» and the inside appeared to have been remodeled slightly.
As far as strip mall nail salons go, this is probably the best I have ever been to. I chose the Basic $ 20 pedicure with a $ 4 upgrade for french polish. The basic pedicure included a hot towel leg wrap and lots more massaging than I am used to for the low price. The staff was very friendly and seemed eager to please. She was in no way rushed and spent plenty of time making sure my nails and skin were perfect!
They also have upgraded Deluxe ($ 35) and Herbal Spa ($ 40) pedicures that I would like to try. The lady next to me was receiving the Deluxe and it included a mud mask for your calves and a paraffin wax dip for the feet.