Manager please do send me a message. Placed an online order for buffalo chicken pizza paid extra $ 2 bucks for extra buffalo sauce. Arrived n waited about 12 min to pick it up. Opened the box while there n didn’t see a drop of buffalo sauce. I mean none. I showed it to the lady at the counter. Not to mention it said 12.99 online n she charged me $ 14. She took a ketchup bottle type deal and preceded to spray buffalo sauce on top the pizza. what??? Its supposed to be cooked into the damn pizza. I told her to stop n took myself home. Horrible. Absolutely horrible. And if you could just hear the way they talk to the customers here. Its all bad. Don’t come here
Lesley B.
Classificação do local: 1 Houston, TX
The worst service ever! I placed an order online and I called to store to state a few specifics on my order. The manager was very rude to me. She refused to place my order as I stated. When I asked her for her managers number, she stated she didn’t have it. Well, I was able to lacteals the number and made a formal complaint. Worse service ever!!!
Stephanie M.
Classificação do local: 1 Houston, TX
This place is the WORST! This is the second time I order from here and both times were equally as bad. The first time I received my order along with a half eaten pizza that I definitely hadn’t ordered. I felt like my entire order was compromised but was told to only throw away the eaten one and eat the other one. This time I received an uncut pizza that I had to cut myself, and once I did noticed that the pizza was completely uncooked from the inside. When calling to complain I was asked«on a scale of 1 to 10 how uncooked is it?» Umm last time I checked uncooked was uncooked and inedible. No offer to fix the situation so I had to drive to the store to talk to a manager and request a refund. The manager didn’t even offer to make me a new order and couldn’t wait to get me out of the store.
Jeff R.
Classificação do local: 1 Kingwood, TX
Terrible service! We ordered a pizza online tonight at 10:15 pm and our home is not far from this location. The pizza NEVER arrived! We called an hour later and they said it should be here. Well we wait 30 more mins and still no pizza. We called and were given a national hotline number and the person kept us on hold for 30mins and then hung up!!! It’s mid night now and still no pizza and the hotline is now closed. Guess we will call tomorrow and hope to get our money back. I am surprised the driver didn’t call our phone number or anything. Feeling hungry!!!
Pat R.
Classificação do local: 3 Houston, TX
What can you say it’s Pizza Hut. I ordered online and it was ready ONTIME and HOT. I cannot ask for more. No problems at check-out. This location is closer than the others. My new Pizza Hut go-to spot.