Pearle Vision

I went to get my glasses adjusted last night and the Optometrist was exceptionally friendly and attentive to my wife and I. Not only did he adjust the frame while I was there but worked with my wife in suggesting the ideal frames for her without the pressure of buying on the spot. That is the reason why I will continue to do business at Pearle Vision @ the Galleria.

Everyone was really nice and the selection of frames is great. You can find an expensive pair or more reasonable pair that was similar for the budget conscious person. I arrived early and was seen early as they will make time for you if they are available.
The only downside is that they were offering buy one pair of glasses and get one half off but that was only if you did NOT use your vision insurance which then makes them more expensive so I did not buy a second pair and used my insurance because it didn’t make sense to me.
I would still return annually!

My initial interactions here were fine and had me expecting the best. Unfortunately, it took me a few weeks that I had not gotten the Transitions lenses that have always been recommended by the doctor at the previous location I had been using. I was never shown a receipt that itemized exactly what my charges were, so I didn’t question her heavily at the time I placed the order, especially since I mentioned both Progressive and Transition lenses. Now I’m stuck with a pair of glasses that do not provide my eyes with the protection I need, and the only response I got when I called was «sorry about that, but you didn’t get charged for it, so at least that’s something.» I guess I’m on the search for another eye place, yet again. ..

The selection was great! I have a hard time finding glasses that fit, and Pearle had several options for me to choose from.
In addition. The service was superb. Hamid was helping me, and rather than trying to sell me the most expensive pair, he was honest and sold me the pair that looked best.

I love this place, they have 5 star service and are the crème de la crème of eye care.
I suggest everyone give them a try.

Altogether superb. The Dr.‘s and staff are terrific, very attentive and professional.
Waiting time for appointments is short, competency is very high and I highly recommend Dr Sledge and most of her crew. (One lady was a bit «off» that day, but it can happen to anyone.

I have always been a Pearle Vision customer, but always seem to go to different locations. I was able to call a day in advance to schedule an appointment to get a new glasses and contacts prescription. They accept basically ANY insurance and are extremely patient. The only confusing part was where this place was, and I soon found out actually inside the Galleria new to Toni&Guy. They have an extensive selection of frames and are always willing to answer any questions you may have. Recommend for sure!

I have worn contacts all my life, and decided to just take a look at some frames while I was at the Galleria (as I’ve never found a pair I’ve liked) Hamid was extremely friendly and patient, and at no time did I feel pressured or hurried. Helped me pick out frames, that everyone thinks look great on me.
Recommend and will come back in the future.

My last experience wasn’t as good as my past experiences. The woman taking me back was coughing a lot (and not washing her hands or using hand sanitizer) while handling my glasses and the equipment. She was not friendly at all. When she took me back to do preliminary stuff like the pictures of my eyes, I kept blinking, but rather than having some compassion she acted like I was wasting her time. I’m sorry I can’t control my blinking.
However, there was no wait time at all. The whole appointment was done within 10 minutes. Other things I didn’t like was being given contacts to wear so I couldn’t really say «no» since it seemed like she wanted to test my vision with the new prescription. And to top it all off it wasn’t even my actual prescription it was off by .25 since they don’t care quarter powers. So the eyedoctor made two prescriptions, one being the true prescription and the other one matching the lenses they had in stock.
The two prescriptions would be fine if the staff paid attention. I had placed an order online for the correct prescription for contact lenses, but unfortunately it was a website that verifies the prescriptions. So when they called, a staff member must have only looked at the wrong one. This caused ME issues because the website went ahead and changed the prescription because they have to go by what the optometrist office says.
I like the optometrists here, but due to the events of my last visit and the issue with my contact lens I am dissatisfied. The only reason I’m not rating them lower is because of my past positive experiences.

Friendly service. I did not feel pressured to buy anything. They answered my questions and spent enough time with me. OK selection of frames. Flexible even on walk-​ins exams. Bottom line: Good quality service. Being there several times. Always get the needed attention and all of my questions being answered by the optometrist doctor.

My Pearle Vision Galleria experience was very pleasant and no hassle. I called ahead to ask where to park and the receptionist was very nice and thorough I ended up parking very close to where Pearle Vision is located. My doctor was friendly and I was in and out in about 30 minutes or so. They have a decent selection of glasses, mostly designer and they are pricey! That would be my only complaint if I had one.

This Pearle Vision is located in the Galleria across from the Prada store near the ice skating rink. I did not enjoy my experience here and will not be returning. When I first arrived the guy that did my eye test was very friendly. However, the optometrist that did my eye exam refused to give me the results from my eye exam because of my dry eye syndrome. She prescribed me 7 days of drops and a temporary prescription for glasses and scheduled another appointment a week later. She gave me someone elses contacts and I put them on and realized they weren’t mine! Gross! The first part of the eye exam was $ 70. When I went to Walgreens to pick up the drops I found out they were $ 150! Instead of purchasing these insanely expensive drops and buying temporary glasses, I wore the glasses I already owned and bought some over the counter drops for dry eyes. I returned for my follow up appointment and the optometrist still refused to give me the results from my eye exam because she said my eyes were still dry and told me to return after using the drops she prescribed. When I got home, I found that the yellow drops she had put in my eyes had turned the whole area around my eyes yellow! Instead of setting up a third appointment, I will be going to Memorial Park Vision. My sister recommended them and I need a second opinion. If this optometrist prescribes the same drops, I will gladly oblige but I do not trust the optometrist at Pearle Vision.
I went to Memorial Park Vision and my experience there was amazing! I would definitely recommend that you not waste your money here and go there instead. They are very professional, understanding, and use several tests to make sure that you get the right prescription. Don’t make the same mistake I did! I came here because I have Humana and saw that this location was covered but I only got $ 5 off and ended up throwing $ 70 down the drain. Do not waste your time at this place!

Pearle Vision at the Galleria has a great selection of frames (esp. for small faces), and the customer service is excellent. I was able to use my insurance and get a significant discount on some Kate Spade frames. After wearing them for a week, I came back needing an adjustment. Even though the store was busy, I was helped right away by a woman who knew exactly what adjustments I needed. I would recommend this store to anyone who wears glasses and wants fashionable frames without spending $ 500.