Orkin Pest & Termite Control

Someone was supposed to come out to my home between 3 – 5, the person never showed up. I called to find out where he was and he says he’s double booked. Then he tells me he will come on Saturday at 9. I call an hour before the appointment to verify he is coming at 9. Receptionist says she will reach out to him and call me back. She doesn’t. Hour later I call back again to verify if he is coming. Finally reach him and he tells me he’s with another client. Can’t tell me what time he will arrive but by 11. I think that’s pretty crappy service when you miss an appointment, don’t call as a courtesy to say your double booked, then reschedule like this is a first priority to resolve and then make the client wait again. Can’t do business with people who don’t respect your time.

We’ve had service with Orkin for the last two and a half years and couldn’t be happier. Our last house was older and not kept up before we moved in. There were all sorts of places that bugs came in and my Orkin service really helped control it. When we moved into a newer home we carried our service over. While we don’t have the issues with the structure that we did in our last home, Orkin has proven to be just as good nonetheless. Our tech controls the ants around our patios, has caught mice and snakes in our garage, and we have never once seen a bug inside that didn’t sneak in through an open door. To top it off, the service is inexpensive and our tech couldn’t be more amazing. He’s incredibly friendly, always punctual, and makes my service appointments like clockwork. If I get really busy and can’t return his calls for a few days he’ll show up and ask if it’s okay to spray, or if I want to schedule a different time. I really appreciate that. We are very happy with Orkin.