Next Level Urgent Care-Meyerland

My husband and I came here after we thought he might be having some serious medical abdominal issues. It was 8pm on a Sunday night and they took us right away without having us fill out a ton of paperwork first. The staff was super friendly and made us comfortable while they checked on things. They ended up referring us to an ER because they didn’t have the medical equipment (CT Scan) to check and see what was going on with him. We weren’t there more than 5 minutes. Fortunately it wasn’t something serious, but I’m so glad they got us in quickly and sent us to somewhere that we could check out what was going on. If I ever need a Sunday night Urgent Care trip again I will definitely be back.

I had a bad burn on my leg and lived in the neighborhood and went to them. They gave me my medicine and bandages and took good care of me. I did my follow up with them and I was eventually all better. About a year later I tripped and hurt my big toe. I went to them and they took xrays and wrapped my toe. When I got my appointment for my ortho doctor he took care of rest.
They are pretty good and they sent my information to my regular doctor so they can be aware of your medical situation.

I was incredibly impressed! The best care I have ever received at an urgent care. I had 0 wait time, was not responsible for payment until my insurance paid their part first, and all staff members were great with me. They even called a couple days later and offered to see me free of charge since I was still sick (upper respiratory stuff). All my prescriptions were called in before I had even left the building. The doctor I saw had great bedside manner and was very patient. I can’t give this group enough praise. If only I could find a family physician to get established with like this.

Terrible experience! My husband was in a car wreck this morning and sustained some non-​life threatening injuries so I took him to the urgent care. We walked in and the 2 young ladies asked for ID and medical insurance. All ok until we told them he had been in a car wreck. Once we told them that, they rudely replied that medical insurance wouldn’t cover his visit and that we would have to leave an open credit card with them. We told them that our Blue Cross would cover, they still argued we needed to leave an open debit card with them. We were the only patients in the establishment and still the 2 girls at the front couldn’t be bothered. We walked out and they continued socializing. Beware! That place seems like they’re running a scam. We moved on to the next urgent care in the galleria (Sacred Heart)…what a difference in care. If you live in Meyerland, save yourself some heart ache (and out of pocket $) and drive a little further to get quality compassionate care!

I’ve gone 3 times to next level including the one in the heights. I’ve never had to wait and they make it so convenient.

Not sure why these people have such raving reviews. I went there and was told they couldn’t help me in the most rude way possible. They refused to even see me and then insulted my intelligence by «explaining» the purpose of urgent care to me. OMFG… if I didn’t think I needed urgent care, I wouldn’t be there a-​holes. Obviously, if I went there it’s because I couldn’t get the help I needed elsewhere. Did I explain that to them? Yes. Did they listen? No. It just causes me more undue stress which is not helping my condition. Needless to say, I won’t be back. They are horrible! Don’t bother with these guys!

Terrible stay away they make you store your credit card number on file so if the insurance doesn’t cover it they bill your card

For a week I was having a really bad cough that was keeping me (and my husband) up at night. Nothing life threatening it seemed, but it lingered and annoyed me long enough to warrant getting it checked out. I just moved back to Houston about a month ago and I don’t have a primary care MD, so I decided to check this place out based on Unilocal reviews. I’ll admit I was skeptical at first, but I was desperate and didn’t want to deal with the hassle of finding a primary care MD or God forbid going to the hospital. Let me tell you, the folks at Next Level blew me away. All of the staff was nice and professional. The inside is clean but not too sterile (doesn’t everyone hate that sterile, cold doc’s office feel?). From start to finish the visit was about 45 min. They sent my RX over to my preferred pharmacy, and my favorite part: A doctor called me 2 days later to see if I was feeling better! (Which I am by the way) Game over. If the need arises I would definitely go back & recommend this place to others.

Wow! From the first impression — great décor, smiling faces, to the end result — exceptional care and peace of mind, Next Level Urgent Care won my family over. They treated my 2 year old for dehydration during the stomach flu, and my husband for viral meningitis, in both cases, the doctor was amazing– took his time to explain everything, and even followed up with us the next day to see how we were doing. I couldn’t have asked for a more professional, friendly, and efficient urgent care in my backyard. Thank you Next Level Urgent Care!

With my PCP out due to flu, and a bad experience at a MedSpring urgent care clinic I went to Next Level-​Meyerland today with chronic cough and congestion. For 9 days my condition had worsened after 2 trips to MedSprings because the doc insisted I had a sinus infection after I told him I had been repeatedly exposed to bronchitis.
I went to Next Level-​Meyerland today and was impressed as soon as I walked in. No waiting which is great when you feel miserable. Mark the Tech was super nice guiding me through their efficient intake process. Within minutes, Karen, the NP on duty, came in. She was head and shoulders above the doc I had seen at MedSprings which goes to show you can get quality patient care from an NP vs MD. She patiently listened to me, and after exam she thoroughly explained the different treatment options for me for bronchitis. I had been misdiagnosed by the doc at MedSprings which I now know is why my condition was worsening. Mark wrapped up my visit by showing me the charges that they would be submitting to my insurance company. No hidden fees here. All doctors’ offices should run with this level of efficiency and patient care. Within hours of my visit at Next Level, I can feel my symptoms are already under control. Exceptional customer service and patient care at Next Level-​Meyerland. I’ll be returning here next time I need medical care.

I am so glad that I found this place. First of all, the service is exceptional, this was my first medical visit that I enjoyed. My doctor was on vacation and I needed help ASAP. The visit went smooth and the nurse as well as the doctor were friendly and honest. The doctor was very experienced and quickly identified my problem without any testing. He ran one test just to make sure and gave me my prescription. No unnecessary testing was done, some places ran bunch of unnecessary tests just to bill the insurance company. This place however, seems to be different :) I would highly recommend this place.

I took my son in this morning for an eye issue. We were graciously greeted when we opened the door and went straight into a room. The entire staff was professional and even impressed my busy 7 year old.
THANK you for being there!

I’ve never had such great service before! I literally didn’t have to wait at all! They were very nice, informative and professional. Even though they weren’t able to perform the tests I found out that I needed, they gave me a great recommendation to another place that had great service as well.

It’s never fun to need an urgent care clinic, but the staff at Next Level made the experience very pleasant. The processes for rooming patients create very fast, smooth flow — almost zero wait on a Saturday morning. The doctor I saw was very through & friendly. Overall, I would highly recommend this location!