MW Cleaners

The service is fast and all of the employees are so friendly. I cannot imagine using another dry cleaning service. It is not the cheapest, but they do a great job every time.

Service was excellent as usual. I love the same day service on laundry too, thank you!

We are very happy with your service. Our valet, Jim, is very friendly and professional.

I take my work uniforms and personal clothes here and they always do a great job.

I am always greeted at the door or my dry cleaning is ready once I walk in the door, great service.

I have never regretted changing from my old cleaners to MW! From the first order I could tell a difference in the attention to detail and quality of the cleaning. I have had no problems with burns, bad presses, or lost items. Every shirt comes back neatly pressed with a collar protector. About every 5^th delivery, I find that they have found a repaired a broken button for me, no charge and without my asking. Wonderful. Jose has always been reliable and courteous for deliveries, also. I strongly endorse MW!

The ladies that staff the buffalo speedway store are fabulous. The cleanIng services are always great but it is the staff that makes this location rock. They always bring their A game. They are consistently helpful, smiling, and all around fantastic.

The staff are always very friendly, and the cleaning service is top notch. This is the best cleaners in Houston, and it’s environmentally friendly.

Couldn’t be any easier or more convenient. Great service by assigned valet and timely communication when needed.

I use the delivery service. My items are delivered on time eighty percent of the time. When items are late, my service attendant is always very apologetic and assures me that I will not be charged for items delivered late.

Another dry cleaner damaged my daughter’s letterman. The white parts were pink and we were a bit worried. MW made the jacket look great!!! Very happy she will be able to wear it her senior year! Alice is also very nice and a great asset to the company!

MW Cleaners provides a super useful service at a fantastic value, and their quality is unmatched. My valet is especially attentive, and all of my special requests have been handled without fail. Highly recommended.

Always a pleasure to do business with MW Cleaners. Been a customer for over 10 years! Started at the Katy location, and now we are at Eldridge/​Briar Forest. Both have been great!

On the plus side: the individuals who work at this site are friendly. The local site manager returned phone calls and looked in to my grievance (but her hands were tied on what she could do by her supervisors).
Now for the negatives:
Overpriced: I have performed a brief survey of roughly 7 dry cleaners in the West University area and MW charges 19−50% more than the others. They do not perform the services onsite unlike other more reasonably priced cleaners. Also, they will damage items such as cut off a belt that is intentionally sewn to a cardigan.
Customer service:
A designer dress valued at $ 365 was lost by MW. MW upper management refuses to provide any reimbursement claiming that there is no evidence that the shop received it. We spend A LOT of money on drycleaning– I don’t iron my husband’s work shirts so he takes a sizeable load of his shirts and suits in to the cleaner every other week. Apparently no matter how good a customer you have been or how much money you have provided them over the years, it makes no difference. As the MW obviously do not believe «The customer is always right,» we are taking our business elsewhere.

MW Cleaners on Memorial Dr. is EXCELLENT, they take care of my clothes and Claudia and her crew know exactly how I like my different garments pressed. I’ve used many many cleaners in Houston and I can honestly say these guys are the best hands down!

Always a great experience from drop off to delivery. The staff are efficient and kind. My clothes look great, and I feel great too!

MWC cleans all of my family’s best clothing. My investment in them pays dividends by lengthening the useful life of expensive items.

I love MW Cleaners! I love that they can pick up clothes on one day and bring them back the same week! My days are Tuesday and Friday and that works out great for me. I’ve not had any issues with losing articles of clothing or clothes getting ruined.

No drive up service. You sit in your car until you feel like a da, then walk up. Rude employees. Prices are ludicrous. Clothing wasn’t ready on time. #neveragain

I spent $ 100 on about 10 garments at almost $ 10 each for heavy starch and deep cleaning on my chef coats. I received most of them back with stains some of which did not even have those types of stands before I got them back and upon re-​washing them in the washer myself most of the Saint Stan’s that they could not remove came out in my washer how is this possible? I will never go here again to spend so much money and then just have to do it myself anyway. I was completely let down and frustrated and feel like it was a total waste of my money that I had to pay to get my still stand chef jackets back because they cost $ 20-​$ 50 apiece.