Monolite is an absolute life saver. We bought a house with some known water damage in the stucco and had repair quotes from 4 firms, Monolite included, when we were negotiating the sales price. After we closed, we tried working with one of the other firms because their quote was slightly lower, but the firm kept pushing back our date and not returning our calls, so we tried another firm and it was the same result. This went on for 6 months with 4 firms and finally the water damage shorted out a circuit in the house and we knew we needed work done immediately. The firm we had a contract with at the time wouldn’t return our calls so I called everyone I could find and Monolite was the only one willing to move their schedule around to make room for us given our urgency. They came out to the house to discuss the work before they started(something no other contractor had done) and actually lowered their quote ~20% to make it the most affordable of anyone we had looked at. They provided us a detailed contract which was surprisingly generous to the customer, providing deadline assurances and a very detailed scope of work including the quality of each material(also something no other contractor had done). They got to work within a week and found the damage to be much more substantial than any of us had previously thought, requiring re-framing the whole front of the house, but they made us a fair bid to change the work and got it all done in 3 weeks. We had to go on a trip and they texted us picture updates every couple days explaining what they were doing. When their power tools knocked out an electrical circuit they had an electrician there the next day to fix it and they even threw in freebies like re-tiling a small side balcony with spare tile we had left over from the main balcony they were doing. We had terrible experiences with several other major stucco remediation companies in Houston, but I would trust Monolite with anything. John and Anthony are the best.
J H.
Classificação do local: 1 Tomball, TX
Scheduled with them twice for estimate, stood me up both times. Scheduled both appointments one week in advance.