Mirage Apartments

I’ve lived in this complex twice and I absolutely love it. The management team is so nice and so accommodating. The apartments are all renovated and very homey. I’ve always loved getting a view of the pool since it’s such a beautiful and resort-​like pool. It never really gets too loud. The complex feels safe and is gated with a guard at the gate every evening. The area surrounding is fairly safe too. I would have loved if it was closer to the Galleria/​Post Oak area because it’s so glitzy and pretty of any area, but overall it’s a great location with everything you would want around 15 min. away.
Cons people talk about: Water issue… never experienced this and I’ve lived with them for 9 months. I worked so when they fixed anything during the day it never would effect me. My packages were never stolen, but I know the complex started keeping all packages in the back room restricted to management only. Maintenance is quick and very nice as well. One time I ordered a vacuum and it was just placed in front of my door. I wasn’t a fan of that, but I blame FedEx for it not Mirage. The only issue I had was when I first moved in. My washer was broken and I addressed it to maintenance. They said it wasn’t broken and it was the detergent I was using. Of course, I know how to do laundry and Tide is never a bad detergent, so I spoke to the management and Sunny came by to see what was going on. The next day she had the guys change the washer and dryer immediately. Although initially it was rough, the problem was solved immediately once management was involved. As long as you communicate often with the management team, they will be super accommodating to your needs.
I’d say there are two cons. The parking spots are a bit tight and there aren’t reserved spots. There also aren’t many guest parking spots, but guests (I believe) can park on the street right outside the complex if all the spots are taken. The second con is that the gym is very small and the machines are often broken. To me that’s okay though because the rent is reasonably priced that I can spend more money on a great gym membership. There are also 24 hr fitness centers right around the corner which is even more of a reason to not worry about the gym.
For the type of apartment you’re getting, this apartment is well worth it! Don’t think twice if you ask me… unless you’re dead set on getting an apartment with an awesome gym. :)

Pros:
I like how the complex is small which means it’s quiet & safe.
Great pool area!
Gated community and gates always worked, you hear at other communities about gates being left open all the time… This was never an issue here.
Very clean complex!
Cons:
There is ALWAYS a water issue. No hot water, or they are having to turn the water off due to a busted pipe. Happens WAY too often. Actually the reason I had to move out, was affecting my job.
Older complex so the walls are thin, not so bad if you have respectful neighbors.
Communication with the office is not that great, they don’t always respond to emails. Guessing game on if they even read them.
Fire alarms randomly go off and you never get an explanation. Very scary situation when your asleep.

Cons:
Packages get stolen a lot. They keep them in an unlocked closet, so it’s a free for all for anyone to go in and grab. I have addressed this issue with the front desk and they haven’t taken any action to resolve this issue.
The pipes in this building are real bad. My roommate and I have had our closets flood due to a burst pipe and from her jets in her tub being broken. My water runs brown often also. Lots of iron from the old pipes.
Pros:
Besides the poor management, maintenance is real quick and I’ve had no issues with noises. The pool area is really nice and rent is pretty low compared to other places around this area. Parking is never an issue, there’s plenty of it.

Very nice apartments, nice size with good specials. Have had some not so great experience with the management, but that’s any complex really. What’s the killer for me is they are ALWAYS replacing pipes so the water is off, probably at least once a week.