Metropolitan Medical Spa

I am so happy with everyone at Metropolitan MedSpa. They are all professional, all very competent, and all extremely nice. Darly is my new favorite; she covers every inch of your face, neck and chest with an IPL treatment. I used to use Groupons to go around the city in search of the best price, but have stuck with Metropolitan MedSpa for the past 3 years. Their prices are, if not always the lowest, certainly highly competitive, and I’ve learned (as most of us have) that the bottom dollar usually is not the best service. Thanks to owners Michelle and Amy for maintaining your high standards.

I have been going here for two years now and I love love this place. I started off doing laser (won’t divulge the places) then I began doing microdermabrasion and photo facials! Today I did my first «freezy lipo» not sure of the real name but I am so excited to get bikini ready for my vacation !! I love the staff and all the services they have to offer under one roof. They are super sweet and I always look forward to going In there. The only con is the restaurant below gets busy, parking is tough at lunch. Love this place!

I have had all my 6 treatments of laser hair removal here, here is what to expect:
You Will probably not be hairless (or even near hairless) after 6 treatments, no matter what they tell you. When I first went in, they told me 6 treatments is usually what it takes to see a significant hair reduction. Although I do see a hair reduction every time that I go, the hair does grow back in a matter of weeks. I did underarms, full legs and Brazilian, and all three areas have patchy hair growth. I would say on average about 40% of the hair is gone and has not grown back yet. However, it has only been about a month since my last treatment, and the hair still might grow back. Also if you’re getting Brazilian and you want them to laser your back strip, you need to let them know as this is not standard for them. Some of the girls seem a little uneasy about getting up close and personal.
As far as the staff, if you’re thinking you’re gonna find your ideal laser lady that you feel comfortable getting naked in front of, and you’re going to always make appointments with her, well that’s just not going to happen at this place. Every single time that I went in for treatment, I got a different person. Employee turnover seems to be high here, and you will likely get someone who is on their first days at the job and is not very knowledgeable. Their girls sometimes told me conflicting info about their procedures: while some of them swore their hair was gone after 3 sessions, others told me 6 sessions would never be enough. They also had their own versions as to what happens when the hair is lasered. The last girl I saw was bewildered when I told her my hair falls out and then grows back. She said she never heard that could happen, but then she has been working there less than a month and never did laser before.
Scheduling was ok, but there were times when I didn’t get a reminder call. At first they would email and call to remind me, then all of that stopped so I had to call and double check times etc. Once I showed up and they told me my appointment was an hour ago, so I showed them my appointment card and they were wrong.
In conclusion, this place is probably not the best choice if you want to get laser hair removal mainly because of employee turnover and inconsistent information. I think the ladies there should really work to be all in the same page so that the costumers can trust the information provided.

Laser Hair Removal Review Only — there were some issues; however, they have changed management and are trying to get to a 5-​star establishment. Have patience with them, I think they will be okay in the end.

I purchased a Living Social deal for for 8 LipoLaser treatments in January. I called to make my first appointment after my purchase and they couldn’t get me in until 3 weeks later which was fine, they are busy– understandable. At my first appointment, everything was good. My technician was good. She took her time with me. I booked two, three appointments at a time with the same tech but every time the schedule would change for some reason when I got there. A different tech would do my treatments, the time would change. Noone would know what was going on. Seemed disorganized. Finally, I spoke to my tech about it and she tried to help with appointment making and making sure that things were ok, but I notice that she was always rushing around, hurrying to another appointment, as she was booked 3 patients at a time. I noticed that my appointment times went down to like 15 min and I hardly saw her for the remainder of my treatments. So I just finished all my appointments last week (2 months later) and would have to say the Lipo Laser treatments DID NOT work in the end, such a waste.

I bought a living social or groupon (one of the two) for lipo lite and it did NOTHING. Yes the people who work there are nice but that’s not why customers go there. I wanted results and got none. Furthermore, the treatment is supposed to be twice a week and they could not fit me into the schedule so it didn’t happen that way. It’s taken two months to use 6 sessions so no wonder.

Place is great. I’ve been going here for about a year for treatments and I’ve definitely seen the benefits. The technician is very helpful and puts you at ease and the new management has been very accommodating. Bookings are a bit limited but I’m assuming that’s a byproduct of them being pretty popular.

The best thing about this place is the people that work there. They are both professional and friendly and make you feel at home. I am always on a tight schedule and they always get me in and out quickly and are able to schedule me when I need.
So far the results are great and just what I was told to expect. I highly recommend these guys to anyone looking for laser at a good price.

Amazing. I’m very happy with the laser hair removal results. I’ve recommended this place to friends.

I really love this place. The facility is beautiful and clean, and the staff is always professional and friendly. I have gone for a series of photo facials and microdermabrasions and have been very happy. They have always been honest about what to expect with my treatments and the pros/​cons involved with it. My results have been great! I plan on returning for a few more sessions.

Very satisfied with results. Staff is extremely professional and makes you feel very comfortable. Have had several sessions and the area is smooth.

I purchased an unbelievable deal online, 4 sessions for 129 $! I thought it was too good to be true, so I called to check it out. They assured me that yes it was the deal, and I imediately bought it. The office is very nice and clean. The lounge is great and relaxing. They also sell an AWESOME skin care line ‘Image’, an extremely good quality product. I got a photofacial, and the machine was new and very effective. Im so glad I bought this package, and will definately be back for subsequent services after my package is used. They even have sample sizes oftheir priductstopurchase, if your a hesitant shopper like me. I bought a complete kit to try for 15 $!

My first laser hair removal treatment was a dud as well. I have laser hair removal experience so when my technician stacey performed the hair removal procedure on me, I had a sinking feeling that it was not going to work for the laser and/​or strength she was using. Three weeks apres treatment, no hair shed. I called back to let them know and they made the adjustment for me. I don’t think the first treatment will be «comp» since it left no real treatment. Other than that, after the adjustment, I saw a huge improvement in less hair growth. This third time, I’ve been waiting for 50 minutes and no service yet!!! My nanny has to leave in ten minutes!!! Because I’ve been waiting so long, I feel like I’ve been in an office meeting that Kathy the manager had been in. Her voice carries and I can hear discussing about another client’s complaint. Unprofessional.

I purchased a laser hair removal package through groupon and have had 5 out of the recommended 6 sessions so far. Most of the growth is gone but there are some patchy spots. I am fair with fine hair so this surprises me. I was really hoping 6 sessions would do it, as they had said. One of the technicians told me last week that it is usually more like 8 – 9 sessions for the bikini area. That would’ve been nice to know up front. I have had 3 sessions on my underarms and they are responding very well to the treatments. The people at the desk are all super nice and friendly. I missed two appointments (which I never do-​this has been a rough year for me) and they were really nice about rescheduling me. I felt horrible because that’s so unprofessional of me, but it happened and they were really nice about it. Their lounge is really relaxing and so are the rooms, but I sometimes wonder if the bed towels are changed between customers. I’m sure they are but it’s hard to tell. Overall, I have been happy with the service there, although I wish that I would’ve been given a more accurate estimate of how many sessions I would need for complete hair removal.

******Review is strictly for laser services only. Will be updated periodically with each session*****
I found out about this place through their Bloomspot deal.
It was pretty easy to get an evening appointment within a week’s time. The reception is nice and cozy with a well stocked fridge and a flat screen TV. The ladies at reception were also friendly and prompt.
Here’s where the not-​so-​good stuff comes in. My laser technician saw that I had a skin type 4 to 5. Despite that she opted to use IPL, which is a big no-​no for dark skin. Not just that but IPL is very useless for laser hair removal, compared to *actual* lasers. I told her that IPL was contraindicated for my skin type and ethnicity and I’d like Yag (which is for people with skin types 4 to 6).
How a laser tech could not know this is beyond me. She was very professional, friendly and nice though. So props for that.
Once we got started, I could feel absolutely NO pain which is another no-​no. The whole point of laser is that it hits the root of your hair underneath your skin – the melanin in dark hair is what helps the laser destroy the root. And that produces a rubber snap or pricking sensation of momentary pain with each hair root.
The affected hair usually sheds within 1 to 2 weeks. I am over 3 weeks now and I have yet to see a single hair shed in the area.
I called again to verify what the machine name was used and the settings so I could verify it with my dermatologist back home. But all I got was the brand name. They didn’t even know what settings they had used me other than one parameter – which is really unhelpful and sort of shocking given they *should* be trained to know what those are and note them down.
I am hoping my next time would be better. I still have 4 more to go and I hope they fix it. I will update the stars accordingly.

I bought a Groupon for laser hair removal and finally made my first appointment. So far I’m satisfied with my experience.
— Nancy, the laser esthetician, was really nice, gentle, and professional. She respects modesty and is cognizant of pain sensitivity.
— The office is more like a spa than a doctor’s office.
— The place smells like coconut.
— I had no wait time!
Only tricky thing is navigating to this place. It’s in an orange-​y shopping complex and is on the 2^nd floor about Bombay Brasserie. Thankfully option 1 of the recorded message led me right to the office when I was lost.

I found this business through a Living Social. com promotion. They are very professional, clean and courteous. The results were amazing and well worth the cost!