Mattresses For Less

Okay I just soooo happened to stop by this place after I visited Gallery next door and discovered that Gallery no longer sells beds for kids. I figured since I was in the area, why not.
We walk in to take a look around and did see some interesting items. We were greeted by a young gentleman named Brandon who claimed he was the nephew of one of the owners. This place is family owned and ran and I believe the owners are 2 brothers. I failed to get the name of the one owner who he tried to get additional assistance with to help answer some of our inquiries. For an owner he had no customer service personality whatsoever, either that or he pegged us for not being customers ready to spend money. Either way, with the attitude he showed us, it cost them 3 stars. I simply asked that if I bought the suit that I was interested in could he throw in the comforter as I knew my daughter would love it and I couldn’t find another one. I even offered to pay for it and still, unpleasant attitude and horrible customer service on his part.
It was only 30 minutes later when the nephew asked the other manager did we get proper assistance. In fact I was so pleased with dealing with the other manager that I volunteered to pay for the entire order in cash. He gladly gave me free delivery as well as threw in the comforter I wanted.
The delivery arrived on time on the date I specified and the delivery guys were very professional although they did leave minor scratches on one of the headboards. I didn’t discovery it till after they had left, but it wasn’t so bad so I just dropped it.
The furniture was exactly what I expected and was of the quality I was wanting. I just can’t get past the service received from the first manager/​owner or whoever he was. If you go, ask only for Brandon. I would also like to advise that even though they have several credit options, cash is king at this place. For me, I want to be treated with respect whether I’m spending cash or credit. I will not say I won’t ever go back, but I am confident that it will not be on my top 5 of choices to do repeat business with.
Sleep Well and Prosper!