Mattress Firm Addicks

I needed a new mattress but didn’t have a lot of money on hand. I decided to stop by mattress firm on Katy freeway. I was immediately greeted by Justin who was very pleasant and caring. We went over my options and I was approved for financing without any trouble. I was impressed with the overall experience. Thanks so much Justin Garcia.

The person who sold me my mattress, who claimed to be a manager, conducted himself in a dubious fashion. You walk in there and everything is always «on sale.» They try to lead the customer into believing they are getting a good deal. I checked the Mattress Firm website and saw that the mattress I wanted was cheaper than the «sale price.» The salesman acts like he’s shocked and offers to meet it and «take my word» that it’s cheaper online. Then, when I was about to turn around and leave, he offers a slightly lower price. I left. When I came back the next day, he refused to honor the price he had previously quoted. Do these people not know that there is a Mattress Firm on every corner? This particular store has two other mattress firms within a mile!

Emmanuel was awesome! Not only was the store clean and well kept but his friendly service made the experience so much smoother. He explained everything to a T and offered me and my boyfriend an amazing deal that really accommodated our needs! I would definitely recommend this store and his service to friends and family

My wife and I decided it was time to upgrade to a king size mattress, so we began our search. Checked out gallery furniture, mattress pro and mattress firm. Got to mattress firm and was greeted by Jason. He was super professional and not aggressive at all. I’m in sales and know well how some sales people can be. He showed us the mattresses that fit the description that we were looking for. I’m not much for listening to presentations where someone is trying to «up-​sale» you to a more expensive model, which he did not do. After about an hour of trying out different mattresses we decided on one. A Simmons hybrid king size. Very comfortable. Jason and I discussed some pros and cons of other mattresses (because I am 6’7″ and 270 lbs). I asked Jason to give me his best price, –yes I researched prices heavily beforehand. I was pleasantly surprised and made the purchase. Also got same day delivery included. Very happy with my experience. Ask for Jason, he will take care of you.

We recently bought a mattress from here. Jason helped us find the right one for us, without being «pushy» or «stalkerish». :) He helped us understand the differences, then he was around to answer any questions that we had. We were very happy with the service and the price that we were given.