Martha Turner – Sotheby’s International Realty

Jay Monroe, a Martha Turner realtor, was rude, condescending and insulting. I would avoid him if at all possible.

I would give zero stars if Unilocal would allow me. My husband and I had the unfortunate experience of attempting to buy a home from sellers represented by Tim Patterson, one of Martha Turner’s agents. Tim essentially refused to communicate with with our agent except via intermittent text message, which led to a lot of miscommunication. Tim had an «assistant» who seemed to be an extreme novice in the real estate world, and she handled all communications between our agent and Tim’s clients, leading to even more mass confusion. I became so fed up with the lack of communication that I reached out to the sellers myself by email (and CCd both agents and assistant), to which Tim replied and accused me of «harrassing his clients.» I received a call from Tim’s client (the seller of the house) apologizing for his agent’s behavior. Tim’s complete ineptitude was so extreme, it’s impossible to even begin to explain in this review. I sincerely hope someone at Martha Turner reads this and saves future clients from these antics.

Unprofessional, and just plain rude. If you don’t want your realtor to roll his eyes every time you say anything about a house you’re looking at, then I’d suggest you go elsewhere. Really the worst service I’ve ever experienced from a realtor.

Our experience was with Timothy. We had him list our home. The process went quickly, but I feel it could have gone more quickly if we hadn’t relied so much on his advice and more on our own research that we’d done prior to pricing/​listing. Otherwise, it was a good experience.

We have worked with Wade Knight both as a buyer’s agent and a listing agent for our rental property. We met Wade over 2 years ago when looking for a home in Houston. He spent an entire day with us roaming the Montrose and other areas in the museum district in Houston. His knowledge of the area is amazing and he couldn’t have been more helpful and professional. It was about 105 that day in July and Wade did everything he could to help us stay cool (like leaving his car on so the a/​c would continue to cool the car while we looked at properties). Even though we were unable to sell our home in the country (so looking at homes with him in Houston was really a waste of his time), we continued to stay in touch by email. A year later when my nephew and his wife were transferred to Houston, I recommended Wade to them and they ended up buying a townhouse with him as their agent. They also really liked Wade (who has an amazing sense of humor and always made them feel like they were his only client).
Now in 2013, we were finally ready to start looking for a home in Houston. We weren’t serious about it in April bc we were getting ready to leave on vacation, but Wade had emailed me a «how are you doing» email and in my response I mentioned that if he ever saw another townhouse like the one we fell in love with in 2011, to please let us know. I received an immediate response that one had just come on the market and he would check it out. Long story short: We drove to Houston the next day, Wade helped up come up with an offer (the house already had one offer the owners were thinking of accepting), and the townhouse was ours (and no, we didn’t pay the full asking price). Since we were leaving for two weeks, Wade took over and worked with the sellers’ agent to make sure all the paperwork was correct, arranged for every inspection that was needed and met each inspector at the property, stayed in daily communication with us both while we were on vacation and after we returned (multiple calls/​texts/​emails each day) and (we felt) went over and above what we expected of a realtor. We have bought and sold many homes over the years and Wade far exceeded every agent we have ever worked with in terms of communication and professionalism. After the purchase, many renovations were needed and Wade not only recommended incredible contractors and designers, but (since we lived out of town) met them at the townhouse on a daily basis, making sure the work was being completed and opening and closing the house each day.
I’m not sure what caused «jamie k.» to have problems with Wade, but my husband and I will continue to use Wade for real estate transactions as long as he remains a realtor. I not only consider Wade my realtor, but a good friend as well.

My interaction with Martha Turner Properties was as a prospective buyer, but it should serve as a warning to prospective clients as well.
Took a look at a property listing under one of Martha Turner Properties’ agents, Tim Patterson. During the property tour, this agent seemed disinterested in our questions about the property, preferring to stick to his talking points (which were all related to property features I didn’t care about). He’d seemed incredibly smug the whole time, but when I persisted with my questions he got downright condescending — preferring to dismiss my questions rather than answer them.
I really really liked the property though, so I told him we’d make an offer as soon as he got back to me about one of the concerns. I never heard back from the agent despite him having both my e-​mail and phone number. Given his poor attitude I was certainly not going to reach out to him.
Worst thing for whoever their client is, I recently noticed the listing price was dropped by a considerable percentage. The new asking price is lower than the offer I would have made.

Have bought and sold many houses, referred to this realtor through a client. Poor service, did not return phone calls or follow-​up unless we specifically begged for them. They did showcase the home in the newspaper and there was heavy traffic for the first few months, but no offers, we thought that odd.
Apparently all realtors from this firm are trained to sit and let prospective buyers roam the property, never attempting to point out selling points, witnessed this first hand when I stayed at home on 3 occasions and watched the realtor’s EA open the house and then sit.
Requested the realtor to give us the original seller’s contract as we could not locate it in our files, sure enough, items had been written on the contract that we had never offered to include in the sale, and not in our handwriting, unusual at best, and certainly not professional or legal. Miscommunication one too many time caused us to terminate the contract, and yes it can be done, but not an easy process in Texas.

Thinking about using this Realtor (Wade Knight) to help purchase your home??? Eek! Methinks not!!! Extremely unprofessional and has no patience with his clients. He is very easily agitated and will take it out on you in a heartbeat… he has a very short fuse! This guy gets paid to make transactions smooth but really if things don’t go his way then he becomes a total jerk… think Dr. Jeckyl and Mr. Hyde. He can be so nice and all of a sudden he starts yelling at you… then if you tell him not to talk to you like that then he backs down and tries to appologize. He really has a lack of respect for his clients and only see’s dollar signs when working with you!
Skip Wade Knight and find one who is genuine and cares about their client and who is respectful to their client.