Used several times to ship online items as they do accept UPS packages. On the first occasion no problem, even while no one claimed to speak English. Second time they tried to tell me that I must buy a box. So much for no English. Since my package was already in a box with a prepaid label I told them I don’t need a box. So they said no take. I looked outside and the UPS truck was loading so I just walked out there and gave it to the UPS guy. Just on a funny note, they had a fake $ 20 taped to the wall with a hand written note«No fake money». I asked to look at it and they showed me and sure enough it looked fake. Just to be polite I told them you are not supposed to have fake money much less display it and once again, no English. When I called the US Secret Service they spoke English just fine. Gave em the address of what I just had in my hand. Stopped by a few days later, fake money was gone and I asked where it was. «Police took». LOL! Now I’m not normally that vindictive, but in US, go by US rules. English is in the top 3 along with no fake money. Sheesh.