Kroger

This is the worst Kroger to shop at so beware of going here! The parking lot is an accident waiting to happen, customer service is non-​exsistant, the produce is old and over priced, the bakery has seen better days, check out is a mess with no assistance, and the store is never fully stocked.

Not my first choice of Krogers to shop at. Store usually has the items I need, but the parking area is a nightmare. People zipping in and out, no signaling and panhandling galore. Parking lot should be addressed asap.

I typically try to avoid this Kroger and make the extra drive to the Kroger on Cypresswood and kuykendall. I’ve been living in this neighborhood since 98 and have been using this Kroger since, but now I only come here if I don’t have time to go to the other location or if I just need a couple items. The produce selection and quality is pretty subpar considering this is supposed to be a Kroger signature store. There are never enough employees during peak hours and Never fails to disappoint. Today as I was checking out at the self scan because no other lanes were open and I came to a whole chicken that didn’t have a barcode on it. So I turned around and told the attendant and told me it needed to be taken to the butcher to be weighed and tagged, I said ok let’s get on that, because it’s the employees job to tag product. The manager walked by and I asked him to help, ya know basically do his job. He had paper towels in his hand threw them at the checkout attendant’s feet. Then took the chicken and stormed off to the butcher. I said eff if, finished paying and walked out. Thanks for the reminder of why this location sucks.

What can I say about a grocery store truly? If they can keep product on the shelf, and keep those in stocked products fresh, then truly, mission accomplished. There is one aspect of this store that I am a fan of.
Well, before divulging my one like of this place, I think it is best that I tell you this place, in theory, is secure. I always see an armed guard at the exit point. Now, I am not sure if that is a glass half empty, or a glass half full scenario, and I guess that is up to you to decide. Just know that either this establishment was proactive, and decided they wanted to ensure safety of shoppers, or hopefully not, they were reactive after something major occurred.
I rarely go here and not find what I am looking for. Now, finding the price that I would ideally wish to pay is another story, but overall, you will not get gouged too much here. Also, keep in mind that if you get a free membership, your purchases go towards cheaper gas. The membership card will always get you 3 cents off a gallon, and the gas station is right in front of the store, across the parking lot. If you make it to a certain number in purchases, your card will then get you 10 cents off a gallon for gas.
On to what I do like about this place… the mini-​frugal scavenger hunts. What I mean by that is simply that there is always something on discount, or manager’s special at this location. Whether it is because they baked too many good and are trying to get rid of the stuff, or just because they are trying to make room for new items, there is always something discounted. I took pictures of a few places where you will find the manager’s special stickers, so look at the photos for an idea. There is also an isle that has quick sales items at all times as well.
All in all, this is a national chain grocery store. You cannot expect top notch service because normally young adults are working the store. If you get them to just acknowledge you, then be happy with just that! This place is a good spot to fill in big buys and just find something inexpensive to snack on.

This is the most ratchetes/​ghettoes Krogers that I’ve ever been to in my life. The store as a whole is super dirty, empty and out of stock. The employees that work there are rude. The employees are not in proper uniform there walking around in baggy pants or joggers. Also the people that shop there are exactly the same as the employees that work there dirty, rude and ghetto. Avoid this krogers even if your life depends on it.

So many things wrong with this store. I go out of my way to shop at HEB, but today I needed a few things.
This store is dirty. The prices don’t scan what the sale price sign displays. Stuff is out of stock all the time (even in the early afternoon). The self check out is the worst. You would think since I’m paying for over priced food that the service from the employees would be excellent. WRONG.
I will never ever shop here again.

This is the dirtiest, most trashed-​out Kroger I’ve EVER shopped at – there’s garbage and loose carts all over the parking lot, and the store’s not much better either. God bless, y’all: HEB keeps their stores clean and Aldi has better prices. It doesn’t look like anyone cares what the place looks like: why should I care to spend my money here (especially when the only lanes open are the self-​scan ones…)?

This Krogers is trying. I started shopping here when my Krogers closed off greens road. It’s a nice Kroger and I know it is trying hard to stay that way. They are organized and work hard to keep the store clean and welcoming. I shop here quite often and use their gas as well.

The store is disorganized and very dark, it actually needs a good scrub down. I usually just go in there after my workout at Planet Fitness and get some sushi. This was my first time being in this Krogers, the sushi in Cypress Kroger was right in front when you walk through the door, I walked through the whole store looking for it. Finally I found it by the bakery.

I stopped in this Kroger on the way to orientation for a new job because I needed pantyhose and a scarf. Honestly.
It’s an old Kroger, in need of updates, but it seemed clean and well stocked.
The pantyhose selection was abysmal. They had one brand and they were only about $ 2, but you got what you paid for — these were the crappiest hose I’ve ever put on. I get it that in recent decades pantyhose had fallen out of fashion, but they’ve been back for a while now (I’m not talking about nude pantyhose, but sheer black, etc.).
Anyway, the scarf selection was decent (which isn’t necessary in a grocery store) and only $ 6!
The worst part about shopping here was the man wandering around the store, asking shoppers for money. Just what I need at 8:30 on a Thursday morning, social guilt.

This Kroger had too many questionable looking people here. Customers and employees. People try to come to your car and ask for money or to buy cd’s and what not. The food isn’t as fresh and a smaller selection of food when it comes to meats and fruits and vegetables.
Make sure you look in your expiration date for your food because they will sell expired food. I had sour milk that I literally bought earlier that day.
There is a old white guy that works there that takes his check out job say to seriously. I’ll just say that.

Love the employees and the prices… If I could just shop for a living, I would live at Kroger!

I love that there are 2 self checkout sections… and thats about it. The workers are rude. Example: I asked the produce guy if they had anymore more strawberries in the back because there were none on the shelf. He said does it look like we have any other wise i would have put them out and then rolled his eyes and walked away. I brushed it off. But that is not how you are souposed to speak with customers.

The other local Kroger. Helpful staff, always seems crowded and not quite the same selection/​quality of items in the meat/​seafood department as the other store.

I have always disliked this store, and after an incident I had there today, I am really unhappy. I have been shopping at this store since 1998, and we have spent at least $ 200 – 300 per week, 52 weeks per year, for 14 years, at this store. We are a Kroger Plus member. I have never, ever written a bad check there, nor have I ever given them any trouble in any way. Today I left my debit card at home and had no other way to pay for my groceries except by check. My drivers license is expired. They would not let me write a check. I asked them to research my Kroger Plus account, and they can see that we are frequent customers at this Kroger. They have no reason to distrust me, and my name has never, ever been on their «hot check list». I had no way to pay for my items, despite years of being a loyal Kroger customer. I use fabric reusable Kroger bags when I shop. My husband and I have been using them for a couple of years. We load the bags into the cart then do our shopping, pay and leave. After doing this for months, we had a manager that we hadn’t seen before pull us out of our shopping to tell us that we couldn’t keep our bags with us in the store. They were to be stored behind the Customer Service desk and when we checked out, we were to stop by there first to get our bags. What??? We had never heard of this in our life, from this Kroger or any other Kroger. Even HEB has never asked us to leave our bags up front. Like we were guilty of shoplifting or something. When it was time to check out, we had to wait in line in order to get our bags from the Customer Service counter. Our food was thawing while we waited. It makes us never want to use our reusable bags again because of the hassle they imposed. This store’s produce is left out past it’s ripened stage, and there are always hundreds of fruit flies in the produce area. The bathrooms are filthy. And you will see AT LEAST one crack-​head while shopping. There are cracked-​out bums sitting on the benches in front of the store begging for money, and security guards that are way too out of shape and overweight to ever be able to protect the shoppers or catch a criminal.
This is supposedly a Signature store, but there’s nothing signature about it. It was a little crappy, underachieving store when they came along and remodeled it and slapped a «Signature» sign on it. That was 15 years ago, and it has gone downhill ever since, just like the neighborhood around it. We have given it so many chances, and even have made friends with a couple of the long-​time employees. It is the closest store to us, but lately we have found ourselves driving further for better quality. After today, I am writing to Kroger Corporate to see if they can do something about this badly managed store. If you want a REAL Signature store with more variety, cleaner facilities, higher-​end foods and more selection, go to the stores in Spring/​Champion Forest area, far north Spring/​The Woodlands area, or the one at Kuykendahl/​Louetta. It’s worth the extra drive. They are managed by better educated people, and they all have two to three times as much selection as this store. It is in an unsafe area, so watch all around you while you’re in the parking lot. It is located at the intersection of FM-​1960 West and I-​45 in drug and crime-​ridden Cypress Station. Leave your purse at home, and keep your cards/​money/​identification in your pockets. If you have a nice car, don’t drive it there. Mine got vandalized.

I’ve been going here for about 10 years now. Unfortunately it’s the only grocery store nearby. This store has the worst service I’ve ever experienced. As much business as it gets, one would expect all cash registers to be open at key times of the day. In many cases I have to sack my own groceries because there are no sackers around. When there are sackers around, often times their pants are sagging and underwear showing (really disgusting). Is rather sack my own stuff than let a guy who keeps lifting his pants up to keep them from falling all the way down. Overall the level of service is aweful. I’ve been to some nice Kroger stores before that are completely opposite this one. I think it has to do with the level of clientele that shops there. Very dirty store. Obviously Kroger doesn’t care about the customers that shop at this location.

Good selection of ethnic foods and health foods.
I need a Whole Foods or Trader Joe’s near by!

I would have given a 4-​star review but I just got back.
The ad said Whole Cooked Lobsters today (Valentine’s Day) for $ 5.
Guess what? They’re all out. I had the Seafood counter call around and they are out at ALL the Kroger’s, so I guess I’m mad at the company more than the location. It’s Monday. The ad came out yesterday. Bummer. Steak and Lobster for Valentine’s was the plan. Resorting to Crab.
The location itself is actually pretty great.
Eager, friendly staff. Always willing to help.

Looks are deceiving. Took me a while to figure out that I really like this Kroger. The staff is a little bumpkin-​y and the shoppers even more so (which are the things that will throw off your Unilocal radar, at first)
It looks unexceptional but the place is enormous. I always find what I need here, in well-​stocked shelves. I also always find plenty I wasn’t seeking.
I almost hesitate to share this find with others, since I want all the deals I find here. Whatever you want they probably have it and in good supply.
Be warned that when welfare checks are cut once a month, this place fills up with lower life forms.

6 months ago I would’ve given this Kroger 1 star. I hated it. Customer service (lack of) was BAD here. Also, the dumbest thing to do is only have 1 line open at 6 PM in the evening. They did it all the time.
But something happened.
They opened up 2 to 3 lanes during peek hours. The checkout person is nice. The extremely RUDE girl with the drawn in red eyebrows and 10,000 piercings above the neck is gone. And I haven’t seen an «undercover» cop man-​handle someone in the store since that incident back in June.
I can actually tolerate shopping at this Kroger. They still have a really good bakery, nice floral section with a great selection of fresh flowers and plants, and there’s a sushi bar with a sushi chef (I think she’s Korean though but her sushi is still good). There’s also a great «international» section… with products to make sushi!
Good job cleaning up the place. I’d give 4 stars but the parking still sucks.