Kroger

If you’re a couponer beware this Kroger is not the place for you. All you’ll get is a headache and high blood pressure. PS if you do go do not go at night the lady that helped me in the evening took so long to scan my coupons I had to swap out my frozen foods because they had melted.

Thanks to this location! I am now a H E B customer for all of my meat department needs. I daily shop at the Kroger’s on Montrose but have to come to this one for prime beef. Today a came to pick up a prime beef tenderloin (3 lbs). I have come to this location over 12 times for the same product with no issues until today. Each visit I have spent between $ 75-​$ 125 for one cut of meat. The «butcher» presented a poorly trimmed cut and when I questioned him, he told me he could do it correctly for more money. The exact same conversation I had with a auto painter in Tijuana in 1987. At this point I’m still all in until a member of management show up and begins to tell me that this is the Kroger policy with the same tone one would expect from the Apple Store and at NO time did he introduce himself or even look at me. I stood there for a few minutes before I decided there has to be a better way when you in the market to buy one of the most expensive products in the store.
I left the store, went to the H E B on W Alabama where I was greeted by a real butcher who understood the products and didn’t have to here a smart mouth from poor excuse for a manager.
I can’t believe I’m on Unilocal for this but it gets old having to put up with these types of «customer service» folks.

My first job was in a grocery store so I am constantly shocked by the lack of customer service. I see the same managers and cashiers every week and not once has there ever been any type of recognition whatsoever. Worse there has never been one single time when a stocker or other employee hasn’t shoved past me, cut other shoppers and me off with full carts or managers were all congregated in one area, blocking aisles or entire areas. Guess rudeness and indifference is the trade off for convenience of location.

One of the best Krogers in H-​Town! Love the outside décor & 1920s era look. Stop in for yummy sushi to-​go or sample other fares. They have a salad bar, sushi counter & many cheeses to sample.

Let me first start by saying I am not a Kroger fan. There is one less than a mile from where I live, but I will drive the extra way to go to a more favorable grocery store.
That being said, I did like my experience in this Kroger as compared to other Krogers, not other grocery stores.
This is a clean store with a loft for sitting and eating food from their deli. While I don’t typically like how Kroger is laid out, this one was easy to manuver through and the employees were very helpful.
When in a pinch, I will be going back to this store.

When I walked into the store with my backpack, they asked me to leave it at the checkout area. Come on Kroger, this store is in mid town of Houston, a lot of people get around by bike and with backpack. I am not sure if you could prevent any possible thief with this policy, but you certainly loose yours customers by being rude and inhospitable. Anyone carries big purse or backpack and leave it to them, make sure they cover your high-​valued items if you got stolen.

This kroger opened its doors during the flooding and served everyone cookies and coffee. Wonderful people work here.

Great location for me, but everything is always out of stock!
The flower selection is very poor, and over-​priced.
Not a great selection compared to other Krogers, but definitely no comparison to any HEB
More expensive. but WHY?
Try the Whole Foods or HEB nearby instead.

Love this Kroger! The people who work here are so cheerful! I love the intercom announcements. They are so cute! Always fresh food. Great deals too if you load coupons to your Kroger card. They even gave me free boxes when I moved. Wonderful people!

I feel lame reviewing a Kroger… I mean it’s such a commonplace fixture so why bother, right? Except then I saw that this particular Kroger only has a three star rating and oh my goodness, that’s not okay at all and I need to do my part to fix it for their sake and for the sake of the Unilocal community. Activism. Me. Not so far removed after all! Plus I love any kind of activism that can be done while plopped upon a couch, as I am right now.
So as I never fail to mention — much like a person with a rescue dog never fails to mention that rescue part — I am the only person in this city that refuses to drive. This is on principle, not because I’m rebounding from my 3^rd DWI. Truth be told, I really just like to walk and it’s the only thing keeping me skinny (ish). The butter and olive oil diet I’m currently on certainly is not keeping me skinny (ish), I have to do what I can. And this involves walking to and from this Kroger with bags of groceries for my Home Sweet Home.
And those groceries I am hauling home are always awesome. Today I went and for less than $ 30, picked up fresh chicken cutlets, lots of yogurt (on sale!), a new unheard of spice that some new weird recipe has demanded from me and that I totally didn’t expect to find and that normally was more than $ 8 but with my Kroger card was only $ 3, red bulls (also on sale!), coffee, bread things, and a Dean & Deluca tote FULL of vegetables. And some fancy pickles. Can’t forget those.
Obviously you need a Kroger card to keep things more on the affordable side and less on the wallet rape side.
The real reason this Kroger deserves five stars, though? The staff. They are shockingly attentive and helpful. Today’s lady that helped me with my self check out issues (because I’m an idiot) deserves her own Star Spangled Banner for acting less like an employee and more like a warm and gracious host. Really.
I heart you, Kroger at 1938 W Gray St. I’m glad you’re in my life whenever I need, 24 hours a day, 7 days a week.

I lived in this area for almost 7 years and this place will always be my fav. They’ve remodeled inside to keep pace with whole foods and trader joes. I usually come here to get my basics. I like
The staff here on weekends and the lines typically aren’t horrendous.
Only wish list would be a Starbucks or like gluten free deli on second floor to spruce it up.

I used to go to this Kroger all of the time. I bought razor blades recently, and the cashier forgot to bag them. I went back the next day to see if I could pick them up. The manager told me he would look into it and call me back. It has been 2 weeks and nothing. Also, all of the cashiers are young, rude people who don’t care about their job. Just go to whole foods.

This Kroger location is the best to me for a couple reasons. Reason #1: They actually have some really good sushi that is reasonably priced! The salmon is pretty good quality and I usually will pick it up once or twice a week for lunch during the work day. Reason #2: They have an excellent choice of beer and they typically get all the craft brews that are hard to come by when special editions are released. In particular, St. Arnold’s Divine Reserve series, Pumpkinator, etc. They always have a lot left in stock because most people assume Kroger does not get these kinds of beers like other bars would (ie. Hay Merchant, Flying Saucer, etc.)

The organic section is priced higher than Whole Foods and many times outrageously so… A half gallon of milk at WF was $ 3.79 while the same half gallon was $ 5.19 at Kroger. Eggs $ 4.79 at WF and Kroger $ 7.19!
The fish market is sad. I constantly check for salomon and steel head and never is there a filet without scales…

Krogers meat department does it again, this time with even more disgusting results. Bought some of their «Kroger Select» or whatever their organic/​hand trimmed brand is called chicken breasts. Cooked one up for our son, and no problems in fact it was delicious. The next one we grilled up for a salad, cooked perfectly (not overcooked) and when we cut into it, it had the texture of slimy plastic. Not just rubbery, downright slimy and did not flake like a chicken breast normally does, didn’t taste that off but the texture was like chewing rubber. I don’t know if it was over injected with their weird brining solution, or was an old bird, or what happened but I’ve cooked thousands of chicken breasts and never had that happen before. Truly gross, completely turned our stomachs and we threw it out and returned the remainder.
Fair warning on the fact this Kroger’s meat department really stinks, figuratively and literally. We’ll just go to the Studemont store from now on or HEB.

Don’t have opinion weather this place is better than any other grocery store. I do like their freshly squeezed orange juice and spicy guacamole though. Sometimes they have good sales in the meats section. Other than that its just another grocery store to me.
If I have a life changing experience there I’ll update the review.

I love the layout of this Kroger. It was easy to learn and get around when I first started coming here. I have issues with the produce department. They never have strawberries when I need them. No matter what day of the week it is they seem to never stock up so instead I had to get the ones that they stock with the leaf cut off… well thank goodness in the middle of shopping I noticed those strawberries were going bad and simply placed it back on the shelf. Same goes for bananas sometimes there are only literally 4 bananas left on the whole display.
I always buy the All White Egg Whites and there are times they never even have one.
I also had an issue once in the fish department. I was having a party that night so was stocking up on snacks and drinks. I was planning on having shrimp cocktails. So I asked the guy for a pound of shrimp. There was a good 3 pounds left. He was about to start getting the shrimp when he told me «are you sure you want this? they’re going to be bad pretty soon» So I said «I was planning on having them tonight» He then grabbed a few shrimp and said that they still aren’t good for tonight. PLEASE TELL ME WHY YOU WOULD DISPLAY BAD SHRIMP. I left and went to HEB where the food seems much fresher.
Everything else seems great though. I agree with another reviewer this is like the Hollywood Kroger lol. And they do offer free wine tastings and free food samples at times.

B.A.K.
translation, this is a Big-​Ass-​Kroger. I live in NYC and our supermarkets are small. I think I could get lost in this one, or at least live in it undetected for a couple of weeks. My friend and I came here for specific items, picked them up easily and checked out in no time. I was surprised that for such a big store, checkout was so quick.
Parking was easy and the place was clean, with friendly workers.
I’d shop here if I ever did anything other than order in. Also, I’d have to live in Houston but that’s another story.

I really like the layout of this Kroger and its staff, but yesterday it seemed unfair to both the staff and customers how cold it was inside the store. It was 44degrees Fahrenheit outside (rare in Houston), but it felt just the same, if not cooler near the refrigerated aisles. Sad. I’ll return to this Kroger, but maybe not when it’s cold outside.
Please fix your heater, Kroger on Gray.

A few things to know about this bougie Kroger (coined perfectly by Linh N).
1. Because it’s centered smack dab in River Oaks, be prepared to spend a pretty penny, as compared to other grocers.
2. This is hottie central with prime people watching — for guys and gals. I dunno if it’s because the hard bodies from FiT, River Oaks Gym, River Oaks Fitness and DefineBody flock here after a workout … but never, ever, ever, ever, ever, ever step foot inside Bougie Kroger without a little concealer and lipgloss.
The produce is plentiful and fresh; find a sizable selection of organic and health-​conscious options; cashiers are funny (I can’t help but ring the «I’m getting good service» bell when I’m checking out.); I adore the ever-​busy-​but-​lovely floral section and getting an impromptu sushi fix from the fresh-​made sushi — by Latinos. What? What?
It’s no H-​E-​B, but with the beefy meat market it boasts (ahem), it ain’t half bad.