Jamba Juice

I waited in the car for 20+ minutes for a drink that usually takes less than 5 minutes. The drink was lacking in flavor and obviously there was a long wait. What happened to you guys?! I have to venture into the city to get Jamba Juice and was not a satisfied customer.

Been going for the past 4 years. I love Jamba Juice and the smoothies are delicious. Staff here isn’t as good but this is also the most popular location.

Have always patronized this location but it seems as of recently within the past 3 – 4 months the staff has changed A LOT! Just came this evening an hour before the closed and they were already blocking off the inside (not sure why) and the staff was extremely slow, unwelcoming and got my order wrong when making the item I ordered. I have always ordered the same item (Chunky Strawberry Bowl) but the laziness of the evening staff definitely reflects extreme lack of knowledge of the menu, customer service skills and overall quality of experience. They drenched the bowl with honey when the item clearly doesn’t contain honey AT ALL to top it off so it was like diabetes in a cup! I just ended up throwing it away! This is my 3^rd:4^th experience but I finally decided to post a review because after the first time-it’s ridiculous. Will definitely NOT visit this location again. Please hire new and better staff of individuals who actually want to work.

First, let me say I love Jamba Juice. I also normally would not write a review for a chain like this, but my experience was so bad… I stopped in around 1 pm and was the first in line with about 4 people behind me. I ordered my drink, and stepped aside. The girl who took our orders went to «help» the one other guy after finishing. She sat there chatting with the guy while washing the two dirty blenders instead of helping make some of the backed up orders with the 15+ clean blenders. She then mocked a customer, who was still in the store, making fun of his accent and the fact that he asked if they served tea. I was appalled! They continued just talking and slowly working. The guy didn’t attach the blender right on the machines and kept starting them while they made the loudest noise ever… When they finished a smoothie they would throw the blender across the room into the sink, making another obnoxious sound. After 20 minutes, I finally got my drink (they worked in opposite order, serving the last orderer first). Just a lazy and rude staff… Since this is the closest Jamba to me in Houston, I’ll stick with my homemade smoothies.

Horrible service, the people working here have no idea what they are doing and don’t seem to care at all that they have 30 people waiting. Love Jamba Juice but will not come back to this location!

Oatmeal was great! Made different here than my home town of San Antonio. The order was wrong but I ate it anyways. Tried bananas in it. Very good!

Service was OK, a touch in the slow side but no one in line and just two customers who were not waiting for drinks. Two star for the extreme dirtiness. Bar on left has jamba «spray» from customers drinks or a spray cleaner that wasn’t wiped down in the windows. The small round table near us had leftover samples with orange slices that looked like they had been there for some time. The tile floor had black grout, which indicates at one point it may have been white? The front door, splattered, smudgy, looked like a bunch of dirty zombie kids had been pressing themselves up against the glass, both sides. Bottom line, all surfaces looked liked they needed wiped down. Service was just average and drink was what you’d expect. If this location has high traffic then a clean store and prompt service should be priority.

So, the smoothies are good, although pretty expensive. The problem here is in the minimum wage employees. They work at a snails pace and they aren’t friendly. They were arguing over who had to serve me because none of the three of them wanted to, even though I was the only one in the store!

Love that they have green juice! I got the harvest blend juice and added kale and wheatgrass. Awesome! and very friendly service. So much easier than trying to clean my juicer and do this all myself… I’m a fan :)

I love coming here and breathing in the fresh citrus scent and basking in all the glorious sunlight. Jamba has excellent juicing combinations, and the Dream Machine creamy smoothie tastes too yummy to be heathy. And, if you have a hankering for something a little more filling, try the flatbreads for a quick snack.
Just be careful when ordering the oatmeal. While hearty and delicious, this place always runs out at inopportune times. It’s 9:00 a.m., people – peak breakfast time! Make more. I have this complaint with almost every Jamba from this one to the one that closed in River Oaks and even the ones in NYC. This is especially frustrating when you have a craving for their steel cut variety and Starbucks’ cardboard-​flavored packaged oatmeal simply won’t do. If you advertise that oatmeal is available until 1:00 p.m., truly make it available.
Other than that, I enjoy the menu and have used it to tailor my own juicing combos at home. I’ve also never had a problem with the service – staff is usually friendly, accommodating, and apologetic whenever they run out of my favorite item on the menu. Unfortunately, that happens a bit too often.

Usually a fan of this chain, but this review is specific to this location. Basically anything in the Galleria area is a headache to get to, and this is no exception. Parking is a major PITA in this particular shopping mall vicinity, so expect plenty of circling and probably eventually following some poor person to their car to snag their spot.
As far as the actual juice shop goes… my friend and I had some wheatgrass shots which feels both healthy but just a little naughty (shots!), and got some big ol’ smoothies. The product was all solid, but the gal who checked us out seemed pretty grumpy, which I feel is pretty incongruent with working at a dang juice place. Cheer up, lady!

Usually at this location it’s a hit or miss on customer service. Seems like they have a great happy person on the register but the rest of the staff is not to part. I would say they need to improve on having everyone on the same page. Makes a great difference. as far as their selection goes I have had most of their shakes and they have been great in taste. Love their shots of wheatgrass, super healthy for your body. Great location since it’s right near the galleria and starbucks.

A bit expensive, but good products.

This Jamba Juice is pretty solid… it’s located in the commercial real-​estate goldmine that is Westheimer and Post Oak and sports a large, nicely situated store. This was my first visit to a JJ, and I have to say, I wasn’t overly impressed. The service was ok, and the smoothies that we ordered were tasty, but nothing out of this world that would steal my business away from competitors I frequent like Smoothie King and Starbucks.
I tried the Aloha Pineapple «Classic Smoothie.» It was good… the sherbert and the yoghurt were nice touches, but as I mentioned above, it was nothing particularly special for my taste.
BOTTOM LINE: I’ll likely be back, but JJ is not at the top of my list for smoothie stops.

This my first time at the Post Oak location, and it was a nightmare – awful customer service, no sense of urgency to get the drinks out quickly, the store looked like a tornado had come through it, and then I received no apology for my extensive and unnecessary wait for 1 drink. The store wasn’t even busy or understaffed, which I would have accepted as an excuse for the wait and messiness of the store. My drink was what I wanted so that’s the only silver lining to this dark demon cloud that is the Post Oak Jamba Juice.

My impression of this establishment has changed drastically. They have been so much more pleasant and helpful than the first handful of times I had gone. No complaints.

Finally tried this place and I’m a fan! Check out pics.

I ordered an Apple n Greens smoothie and it was delicious! The gal who helped me, Addison, was unfortunately quite rude. I work in retail and I know sometimes it totally sucks. But I’m never short with customers who don’t warrant it. I tried handing her the granola bar I was also purchasing in case she needed to scan it, and she snapped, «I don’t need that.» Was equally brisk for the rest of the transaction.
Not a huge deal, I just didn’t appreciate it. Ten minutes later, my drink still wasn’t ready, so I approached the counter and spoke to another associate named Diana. She was such a sweet, helpful girl, and is the only reason I would go back. Diana got my drink out in a flash, and apologized for the wait. Great service from her.
Take this place with a grain of salt, I guess.

Staff are very nice and always willing to give you suggestions. I got the apple green smoothie and it was delicious! Nice and refreshing a a warm day in Houston.
It’s been a couple of years since I’ve been to a Jamba Juice but I think they have done well to keep up with all the competition that’s been going around and also keeping up with the juicing craze. Kudos to adding kale to the menu– now I can add kale to any of my smoothies!

I go to this one all the time due to its proximity to the Galleria. Good idea to stop by before you go shopping — gotta hydrate!
I forget how cheap the prices are in texas. A smoothie here is ~1−2 $ cheaper than in NYC, so I of course went crazy with them. (But to counteract that, the scratch-​off offers are much more abysmal. You get like 2 $ smoothies up north. Here, you get a 1 $ baked good…)
Docked a star for not filling my drink to the brim. Like seriously? There’s a good inch left in my cup that is empty…