Hyde Park at Enclave Apartments

PLEASE PAY ATTENTION TO THE REVIEWS! Terrible management and the apartments are poorly remodeled. I have experienced large infestations of roaches, plumbing issues, A/​C problems, and window leaks. The only pro: Andrew is very kind in the office!

Great quiet community. If ever I have had any issues they have been addressed immediately. Our puppy is a fan of the bark park on property and we love the many amenities the property offers.

Hyde Park is doing an awesome job at the landscaping of the property. It is always neat and clean, looks great. The staff always greets you with a cheerful smile and willing to assist you when you walk into the office.

I love it here. The property is beautiful and well taken care of. The front office and maintenance is always friendly and more than willing to help. I would highly recommend making your new home here.

I’m thinking of breaking my lease shorter than expected. I have until Feb of 17 I may move before October or sooner than that. I had really terrible roach problems and I think its because of the location of the unit I’m in. Some units may be okay but I’ve had pest control come out 3 times already since Jan ’16. I had it done almost two weeks ago and I opened my cabinet last night where my dishes are and saw an egg that just busted with baby roaches. I had to clean the cabinet out and raid it. It’s more than just a clean apartment. I clean my kitchen every night and dishes are never in the sink. They come from the walls and if they don’t treat the whole building each unit gets a problem. From what I hear from neighbors once one person gets rid of them another nearby receives them so its constant control. The environment is still calm and quiet. The only real problem I have are the bugs. It’s becoming a nuisance. fair warning ask about roach control when you’re here.

This is by far the worst apartment complex I have ever moved into. I have been dealing with mold in my bathroom since July. Management has done nothing but paint over top of the mold since and it comes back weekly. I would not recommend this place to anyone!

This place is truly horrible to live. Management is horrible and recently I’ve come up with a leaking roof. My neighbors constantly overflow their tub and causes water balls to leak through my roof. I literally was on the toilet and felt water on back which I discovered came from the leaking roof. They then placed trash bags to cover the leaks and still have not fixed the leaking roof and it has been 5 days since reporting the issue. I now am forced to use my roommates bathroom since the management sucks!!! Today I went to the leading office again and the manager Sonya promised that she would have someone out there today. Needles to say please do not live her as management is horrible, neighbors are constantly loud, and nothing ever gets fixed. Prior to this they placed a eviction notice on my door even though I brought the receipt detailing that I did in fact pay my rent. I think my next apartment will be Camden. This would never happen over there. More money but less hassle.

I really like the placement, size, layout, and price of the apartment I specifically live in. Those are all fine and dandy. I noticed someone said the day they moved in they had a roach issue. I definitely had the exact same issue. The staff in front are really friendly and helpful. I like them a lot. However, the repair people aren’t very awesome… I honestly think they can be kind of rude and really act like they don’t want to come out and do their jobs. Which is my next problem, our apartment seems kind of out of date, like the water is leaking and the ice maker in the refrigerator didn’t work when I first moved in and it took them 7 months to fix it. The pool areas are lovely. Lately I’ve noticed some shady people, though. People who are dressed dark, people who follow me while I’m walking my dog, especially in the REALLY dark pet area. They REALLY REALLY need to add some lights and the telephone poles or something, I’m afraid to go out at night. It’s far too dark around that complex. That’s probably the biggest thing. Other than that, it’s pretty okay. I’d give it 4 stars if they added some outside lights.

My husband and I have lived here since March of this year and we cannot wait to move. Last night, our car was broken into (the 4^th time something like this has happened in the complex in 3 months) and the gate to the «gated community» hasn’t been closed but maybe 2 weeks out of the 5 months that we’ve lived here. I don’t feel safe even walking my dogs at night. The apartment was built very poorly and we are paying for luxury when it is less than average. Most of the staff is incredibly disrespectful and they have don’t care attitudes. Christine and Andrew are VERY helpful and nice, so they are not included in this. Overall, this apartment has been a huge disappointment and we cannot wait for March 2016 :(Please think twice about moving here.

I’ve been living here for 2 years and while the apartment complex looks clean and the area is quiet they have an uncontrollable roach problem. They’ve send pest control 3 times and nothing has changed. At this point I am done trying to work with the leasing office, I will move as soon as my lease ends.

I am so glad I am moving out in a few months the management is very two faced and unprofessional.
Their customer service is awful and they treat the residents like they are just check writers and not human.
All they want is your money they do not care about following a lease contract and taking care of the residents.
Excuses Excuses Excuses they need to all get over themselves and actually start treating the residents with respect. Especially when we are paying such high rent.
Texas landlord tenant laws do not mean a hill of beans to these people all we are is a number .
Do not live here and if you do don’t trust anyone who lives here. They don’t care about you and in the end will make your life hell.
I do not recommend this property look elsewhere
This is a business not a sorority house the agents need to dress professionally and wear less revealing clothing .
All residents should be respected equally the office can’t pick and choose who they like and who they don’t .
Learn to fix things yourself and don’t file work orders its pointless it won’t get done.
Save yourselves the headache look elsewhere

I moved in into my apartment yesterday. I like it but I am not completely satisfied with my overall experience.
For something outside of the Hyde Park’s control, I was so annoyed I waited eight days to get approved due to the lack of cooperation for the apartments from my past. That was a big damper.
Next, the leasing agent didn’t give me the address to the new apartment but said the keys could not get released unless I had an electricity account number for them to document. So the electricity account was placed to the wrong address thanks to negligence. After that my leasing papers still didn’t have my address. When calling back, the rep named Ashley is rude and not helpful.
When spending the first night at the apartment, how could I dismiss the very obvious roaches. While it’s pretty common in the city, it’s still so annoying to kill 8 roaches in the first 5 hours of being there. I feel mislead. And all for a high rate.
Anyhow, i like the facility despite the incredibly thin walls. And I will stay regardless of my disappointments.
Its too soon to talk on more.

I want to write an honest review for people who are looking for an apartment. Not as an incentive (which Hyde Park at Enclave is doing by offering a chance to win dinner for two if residence write a review). My thoughts on that is if you run a good business you won’t have to have in incentive to get people to review about your company.
i have lived in these apartments for a couple years now, back when it was called Renaissance Village. The complex has been purchased yet again and is now called Hyde Park at Enclave. I will start with the positives. The Fallsview side is on a dead in street and is very quite. The new grills are nice at the pool area, just hope they actually hire someone to maintain it. Loud music and parties are a rarity late at night. There are many families here who bring their kids out during the day (though there is no playground for the little ones). This complex is also walking distance to two Krogers, and LA Fitness and restaurants. That is where my positives end.
The complex has been under construction since late last year. They gutted the main office and the small office on the Fallsview side. So the people who do not have a washer or dryer in their unit have been out of luck to wash their clothes. I do not think there is a washateria around here. The front office looks nice, but there is so much unneccesary space it makes me wonder why instead of paying for that and a new main sign that changes colors at night; they didn’t put money towards general repairs.
Windows leak when it rains. We finally had ours fixed but while the outside was done to prevent leaks the top of our window still has cracks and mold from where the water used to come in. AC units are ancient and are breaking constantly. We got the run around for about a month before it was properly fixed (reading, they finally gave us a new unit. To bad we had to ask to speak with someone at the cooperate office to get the work done. Same with our dryer, complete run around after it was replaced with another broken dryer.
There is a dog park but I only took my dogs over there once, it was disgusting. It was swampy and full of dog poop. Ah the dog poop also a problem on the grounds. The dog stations usually don’t have bags. Though i always carry my own. They took out flowers and bushes and cut down trees, and were replaced with gravel and tall grass. With all of that there had been an infestation of fleas. In all of the years living here, my animals have never had a problem with fleas. In the past month whenever i have taken them out to do their business they would come back in with a number of little hitchhikers. I have resorted to walking them all the way out of the complex and down the street to have them do their business.
Roaches are a problem. They have treated a couple times but they are always present. As many as there are, they should be paying rent too.
Pot holes in the parking lot were filled, but after only a couple months they are starting to come back.
The whole gate system was changed. They made a big deal about get your information in so we can issue a new fob that will open the gate and the gym (when it’s done). But they have been dragging their feet to get them working.
Buildings are old and walls are thin, so you will hear your neighbors. Turing on the fan can drown them out.
Lastly, just recently they have changed how we pay rent. We have to do it electronically over the computer. I do not know if this is the norm at many complexes now. It would be fine, except we are always getting reminders to pay our rent on time, pay our rent on time. When it comes time to pay after logging onto my account my balance is not there. So I do not know who much I owe. When i call down to the front office i usually get an automated answering service. I know there are some kinks to work out but it is very frustrating.
When our lease is up, we are moving out. It’s important to treat people with respect. We work hard so we can live in a place we can call our home. Giving people the run around on matters that the apartment is responsible for is unacceptable. For the price we are paying now, we can find something a little more to our liking.

I love my apartment. It’s a little pricy but you get what you pay for! I haven’t had any issues so far and the staff are somewhat friendly. I love the new renovations and the pool area is very nice too, I cannot wait to have a bbq/​pool party soon! But overall so far so good!

I have lived here for 1 year and 3 months and have had constant issues with the AC. I have opened dozens of tickets with someone coming out each time and «patching» up the problem. AC works fine for a few days then stops working again. I am really getting fed up with having an AC that works 50% of the time. The only way to get these issues resolved in a timely manner is to call corporate. If I open a ticket through the online system it will take an average of 10 days to get issue resolved. If I call corporate someone is there the same day to repair. They think the are saving money by just «patching» up the problem, when in the long run it is costing them more money by having to come out over and over again. Fix it right the 1^st time!