Houston Fountain and Pond

Patrick came to the house and advised/​quoted on repairing our fountain and told us what parts to buy. We did so. Today, his guy shows up last minute, with a terrible attitude, and told us why Patrick’s original assessment was wrong. When I called Patrick back to discuss next steps, he advised that «it was not in his best interest» to do the work he had quoted. Unprofessional, incompetent, and unpleasant to deal with.

Patrick responded to my call within half an hour. We have a fountain that was not pulling a suction on the pump and he was able to diagnose and repair it within an hour. He gave us a less expensive option (that we chose, for now), and explained that it could be repaired more reliably if we went with the more permanent solution. He was prompt, courteous, knowledgable… what a valuable resource to have in my files. I can not recommend him enough.

We had a 20+ year old pond that we asked Patrick & co. to rebuild. It took them a week or so to get to us, but after they started, they got it finished in short order, and we are very happy with the result!

Have a pond that I pull the rocks off the edge, pull the liner out after I have drained it via pouring buckets of water out, proceed to scrape the slime off, the slime caused by the palm trees is significant build up. Fountain pump stays clogged constantly. It had been taking me 7 hours to do this awful job, Pat did it in 30 minutes. He had a good laugh at my old method.
I got a shovel and he pulled out a plant for me so I would not have to. He sprayed a chemical in the water to help maintain the pond, cleaned the pump and filled the pond back up. He gave me a referral for a tree trimmer and told me to call him every other month to maintain the pond, and I will.
Price was reasonable, he was on time, and professional, not to mention I will no longer be doing this nasty job and continually bitching about it, maybe now I will even sit on the patio and enjoy the pond. He gave me a name of a chemical, where to buy it in an effort to keep the pond clean. Need to be sure it is not toxic for my yorkie who takes a quick nip on occasion.
Does not take any method of payment other than cash or check.

Patrick of Houston Fountain and Pond continues to delight me.
I have a fountain that I intsalled myself, but had some issues gettting right. Pat made one stop and spent the time to get everything right and spent time with me, sharing tips on how to keep the fountain running in top shape.
Pat even made recommendations on the types of aquatic plants I needed to have to support some small fish in the basin beneath the fountain.
Our fountain provides us constant pleasure and we’re happy with the work Houston Fountain and Pond has provided.