Houston Auto Warehouse

So we reviewed Houston Auto Warehouse on Facebook and now their page won’t load (not sure if it was deactivated or we were blocked) there is a different page and you can see this review on that one. I dealt with Scott, who ripped the window tint on our newly purchased BMW while removing the window stickers. He nonchalantly notified me of this as he handed me the keys but assured me to get an estimate for repair and he would reimburse me. I live over 2 hours away. I was assured the car was certified and was just brought back from BMW who said the car was great. I drove away and 2 days later a cluster of warming lights came on, the third day the car would not start. I contacted shit at the dealership and was told to purchase a new battery and I would be reimbursed. I purchased the battery, 2 days later a fuel combustion light comes on, I contact Scott who reassures me that his mechanic will look at it and fix whatever is wrong with the car. Upon his request I have the car checked with a code reader, it suggest that I buy a new gas cap. I purchase the gas cap and continue to drive the car because Scott is adamant the warming lights will reset. No such luck. After this last contact my bank pays for the car, guess who is not returning my calls now? Still no reimbursement and no contact from Scott, oh an let’s not forget about the promised one year 12 000 mile warranty. My car didn’t make it 3 days. The reimbursement was promised in my contract. Moral of the story, but at your own risk because once it’s paid for all contact stops! Thanks Houston Auto Warehouse.

I can’t express enough how this dealership takes extra care of their customers! Scott Greenlaw will make sure your buying experience is exceptional and you walk out feeling you made the best decision buying a car from there. Don’t go anywhere else but Houston Auto Warehouse! You won’t be let down.

Absolutely incredible customer service. These guys will do everything to make sure you have the best experience possible when buying a car. It was a pleasure buying a car from Scott Greenlaw and I will definitely revisit them when it is time to get my next vehicle! I’d highly recommend Houston Auto Warehouse to anyone.