Hertz Rent A Car

I would NEVER rent from Hertz EVER again. I was in an accident on January 22, 2015. On January 23 the other drivers insurance sent me to Hertz to pick up my rental. I was given a 2014 Toyota Camry. Although it was raining it was clearly filthy. There was bird droppings all on the car. The inside was absolutely disgusting. I was at their mercy so I took the car with the intention of taking it to get it cleaned since I knew I would be driving it for about a month. The weekend warmed up so I turned on the AC only to be smothered by the smell of cigarette smoke. Hertz claims all vehicles are SMOKE FREE! That is a LIE! I exchanged the car the following weekend. When I inspected the next car I found that it was just as dirty but didn’t smell cigarette smoke. I took it and the next day found that it had been smoked in too and not properly treated. They do a great job of spraying their cars to mask the smell of cigarette smoke. I have tried on several occasions to exchange this car but only to be told their are NO full size cars and that I would have to drive an hour away to the nearest airport. to get one. The car I am currently in is a junk car. It’s a 2013 Nissan Altima. In the rain the tires slide on the road. The engine sounds like it’s running hard at times. There are many scratches and marks on the exterior. When we leaned the seat back there were crumbs everywhere. I called customer service and they said they can’t help me until I return the vehicle at the end of my rental.