Hartz Chicken Buffet

They change owners about 2 to 3 years now. It is not the same. This is the worse that Hartz have ever been.
1. The workers does not know how to take your order.
2. The owner tries to cheat you by confusing your order so she can charge you more. And if you cancel an item you’re actually force to take the item and said the order has been made NO Changing your Mind! What the?
3. The buffet line is limited. Ok listen to this. When you’re at at buffet don’t you just go and pick out your selection? Well in this case you can’t. You have to ask for the chicken. Once again what the? And there are hardly any sides in display. You literally have to ask for it.
4. Since this place is now run by a new owner it is not the same. The owner is rude! The owner tries to nickel and dime you. The owner is very unprofessional. And the owner is always arguing with her employees in front of customers.
5. Hartz chicken does not taste like Hartz chicken how it’s supposed too.
This place needs help! Or new ownership. This location is ruin Hartz name and taking it to the grave. Corporation really needs to step in.
I DO NOT RECOMMEND THIS PLACE UNLESS THEY MAKE SOME KIND OF CHANGES.
I DO NOT RECOMMEND THIS PLACE UNLESS YOU’RE LOOKING FOR FOOD POISING AND BAD CUSTOMER SERVICE.
Last but not least 1 star is way to much star i gave since Unilocal doesn’t allow zero.

Its really good great prices, but after awhile of going to the buffet I got bad stomach pains.

I had my first experience here and let’s just say that i personally feel like this place is a joke. The chicken tasted old, the sides were cafeteria-​lunch line quality. My fried okra was mixed with french fries. Staff seemed clueless and the food was not worth coming back to. I had heard so much about their yeast rolls, but when finally given the chance to try one, it was hard as a rock and totally stale. Won’t return.

Love this gem of a restaurant. As a frequent costumer i can day the service there is amazing. Be sure to ask for ken! Hartz chickens employee of the month, 7 months in a row! Great rolls and price are awsome unless you a broke bitch

Love the chicken! The restaurant isn’t as clean as I hope but it’s a little run down. But I can’t get enough of this place

After yesterday’s experience here I have to write an immediate update. First let’s get this out of the way. This Hartz is under new ownership. It happened literally over night. Just when the ratings for this place was going up, the previous owner took the entire staff to another location (I think in Richmond Tx) and the new owner brought his/​her own staff.
Unilocalers…THEY NO LONGER HAVE SPICY CHICKEN!
Sigh! What’s a man to do with no spicy chicken. This was the only Hartz I new that had it and now nothing. But that’s not even what makes me drop all stars for this location.
1.) No longer are they cooking to order. You could call ahead and pick it up. I did this yesterday and when we got there they gave us old chicken.
2.) Got home, took the chicken back cause it was cold, the employee took the chicken that we brought from home and took it out of the box and placed it «back» under the lamp. And right after that, someone pulls into the drive thru and the same worker took the chicken and put it in a new box and served it to the drive thru customer.
3.) There is no #3. That is enough to loose all your stars and prepare to completely close down. I will no longer, every return to this location under this new ownership. If you see me check into here again, it’s because of another owner switch. (Not likely.)

Twice as much chicken for only a dollar more than KFC! Very good chicken buffet features Regular and Spicy chicken, chicken wings, chicken tenders and chicken livers. The chicken tenders must’ve been fried immediately after the livers, there was a peculiar «liver aftertaste» to them. Everything else was hot and perfect.
Small amounts of vegetables (greens, mac and cheese, very spicy bbq beans) are also on the bar. «Salad» is simply lettuce with 10 different salad dressings.
This location has seen better days, but is very clean. Located between a thrift store, payday loan store and tattoo parlor.

I hate you, Hartz chicken.
Now our relationship in the past has been fairly amicable. For years, my family and I would come through the drive-​thru, pick up a family size chicken tender meal, and you would give us more than generous bowls of dipping sauces of both ranch and honey mustard. We’d go home, enjoy the crispy tenders, along with the soft heaven of your gravy-​topped mashed potatoes and corn-​on-​the-​cob or fried okra. And the rolls! My husband’s prized yeast rolls that you create from scratch and he eats 3 of in one sitting. All this for a little over $ 20!
Until this week.
I decided to get a fish dinner instead of partaking of the chicken. The fish was crispy and full of flavor, and the tartar sauce was just right. Okra was good as always, as was the corn. My daughter said the chicken tasted weird to her and ate some of my fish instead. Hubby said nothing, but he could eat roadkill and it wouldn’t affect him negatively thanks to his strong constitution and dulled tastebuds. Fast forward two days… we have a fridge full of chicken, so I decide to eat some. Bad move. It did, indeed, taste «weird». Like old grease and something else I can’t quite pinpoint. I ate four bites and tossed it. And in the dead of night, I woke up violently ill.
I’m still giving you three stars because usually, the food is good and your employees are super nice. So nice, in fact, that my best friend from LA said she wished she got customer service in LA like I got at Hartz. But for right now, just for the next couple of days while I get my strength back, I hate you. I’m sorry, I just need time to heal before I can trust you again.

The rolls at Hartz are well known by those who visit, and this location turns them out good as well — I always leave with a dozen when I get my order to go.
The location shows it’s age, but the quality of the establishment is shown in the food instead of the atmosphere. I recommend the buffet, which will run you $ 7.50 a person including tax. A drink is also included in the price, with unlimited refills.
The buffet usually has Baked Chicken, Fried Chicken, fried fish, chicken tenders, hot wings, mashed potatoes, wheat rolls, corn bread, brown & cream gravy, vegetables, a salad bar, and a few other items.
I’ve eaten here at several different times throughout the day, and everything is always fresh and hot (even in the non-​busy hours of the afternoon between 2 – 4). They cycle the food on the buffet line frequently.
I only gave it three stars, because the restrooms need some serious updating. The restaurant area is always clean, and the staff is always friendly.